Crown Mercedes-Benz Dublin - Service Center

I ended up with an emergency repair at Crown (first visit). From start to finish, I was treated like a lifetime loyal Mercedes owner. I was truly impressed with the service waiting area, the manneris visit). From start to finish, I was treated like a lifetime loyal Mercedes owner. I was truly impressed with the service waiting area, the mannerism of the service manager, and the overall atmosphere. The repair process was explained in great detail avoiding any sudden and unexpected charges. As you might expect, emergency repairs aren't necessary the best experience. With slim hopes of getting a loaner car, I got one. Doubts about when the car would be completed - within 24 hrs. I can't say enough about my experience with Crown. But, it all started and ended with Justin Dill. Crown future looks bright with Justin in the Service Department. More

Wonderful experience, I brought my 2010 e350 in for a simple oil service and tire rotation and the tech inspected my car and even showed me an issue that will need addressed next visit. The carwash was e simple oil service and tire rotation and the tech inspected my car and even showed me an issue that will need addressed next visit. The carwash was exceptional too. Thank you Crown! More

A friend recommended this dealership to us after a "bad" experience at the other Mercedes dealership here in town. Mike Gale was amazing and took great care of us. I just had my 10,000 mile service y "bad" experience at the other Mercedes dealership here in town. Mike Gale was amazing and took great care of us. I just had my 10,000 mile service yesterday and it went great. Mike Gale and Shin made everything very easy. Mike Gale treats females like they should be treated...he is not pushy or condescending like most auto salesmen are!! He is a wonderful man and I highly recommend him!! More

I have been purchasing my Mercedes parts from Crown for many years. Travis Tracey, Mike Johnson, Robin Daniels and Joe Wood are as professional as they come. I get the right parts every time from this cour many years. Travis Tracey, Mike Johnson, Robin Daniels and Joe Wood are as professional as they come. I get the right parts every time from this courteous and knowledgable team! More

I had to bring my husband's Mercedes in for routine service. This was the first time I came into this dealership. I worked with Kevin Reimenschneider when I came in. He was very friendly, very helpf service. This was the first time I came into this dealership. I worked with Kevin Reimenschneider when I came in. He was very friendly, very helpful, and was kind enough to get me a loaner car- as the service was going to take a few hours. Very good service consultants. More

I have experienced the best service from these people for close to 10 years now. Accuracy, expertise, and responsive service lend to a relationship that I can count on to help me better serve my team member close to 10 years now. Accuracy, expertise, and responsive service lend to a relationship that I can count on to help me better serve my team members and, ultimately, my customers. More

Shen Saguisi always is thorough. He makes sure all is done when I come in, whether it's a bulb or major service. Todd Johnson has been a kind and familiar face, it's nice to work with a company that has done when I come in, whether it's a bulb or major service. Todd Johnson has been a kind and familiar face, it's nice to work with a company that has employees with such tenure in this disposable world. I would not go anywhere else for my service needs,Crown truly has a great team. More

Mike Johnson does it again! Another super smooth transaction! Mike helped me with some parts I was looking for. He is always a wealth of knowledge. He knows his parts through and through. I will al transaction! Mike helped me with some parts I was looking for. He is always a wealth of knowledge. He knows his parts through and through. I will always buy my parts from Mike at Crown. Thanks again! More

Robin Daniels was extremely helpful with a recent claim I had. She handled everything and got me what I needed the same day I brought in my car. She even follow up with me the next day to make sure everyth had. She handled everything and got me what I needed the same day I brought in my car. She even follow up with me the next day to make sure everything was completed to my satisfaction. More

When you drive into the drop off point at Crown an elegant gentleman steps out to greet you and guide you to the appropriate person for your service, at the same time Bob asks about my family and shar elegant gentleman steps out to greet you and guide you to the appropriate person for your service, at the same time Bob asks about my family and shares a bit of humor. Bob is always a pleasure. Todd is the person I prefer and he treats me better than wonderful. Todd has a great sense of humor with an absolutely professional attitude. I, being somewhat of a brick regarding mechanics have to feel confident and comfortable with people who work on my cars. Todd is all that for me, he ensures the work is done, normally by Ron the God of mechanics, another outstanding professional and done as I can afford it. Although over the years of dealing with Crown and five cars the expense has never been scary. During this visit I spoke with Tom Sands regarding my next car which for me will be another Benz. We discussed my car and my expectations for the next four wheel adventure, hopefully the beautiful E coupe. As I mentioned above, confidence for me is an absolute necessity, nothing can run me away from a dealership faster than the “WHAT WILL IT TAKE TO PUT YOU IN THE CAR TODAY” Attitude, vacuum cleaner salesmen are the Bain of sales people, especially cars, and more so in fine cars. Tom the car manger, Glenn in sales and Crag of finance is the best. Pleasant, straight forward with no xx, they offer confidence, outstanding advice and I never feel as though they are pushing me into something I do not want to afford . Five cars and years of great service ensure our vehicle needs will be met at Crown. Thanks, Larry Corley More