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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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April 25, 2013

Mr. Justin Dill provided an exellent experience and was very pleasant to work with. Justin made sure all areas of concerns to my vehicle were covered. I would highly recommend Mr. Dill to all my friends. More

by izzy64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Apr 26, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to help you with your service needs. We look forward to seeing you again. Your Friends at Crown Mercedes-Benz Dublin

April 17, 2013

We recently had our SL serviced at Crown and Dave Kohler was amazing with his attention to detail! Dave kept in contact with us during the entire process and explained the services before they were perfo More

by whdoane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Your Friends at Crown Mercedes-Benz Dublin

April 16, 2013

Great dealership, knowledgable salesman. I would highly recommend this dealership and sales person. I have been extremely happy with my experience with both the brand and the dealership. More

by orthopajeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are so happy to hear that your experience with us was so great! Please let us know if you have any other questions. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin

April 10, 2013

I've owned Mercedes Benz products for forty years and I've worked with many dealer service personnel and techs. In all respects Crown and Dave Kohler stand out as the best I have ever worked with. My car More

by BillGray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future. You Friends at Crown Mercedes-Benz Dublin

April 10, 2013

My CLS 550 command center was on the fritz. I called to have it serviced and while they were very ready and willing to do the work, they were very booked for the week and couldn't take me until the end of More

by clkeith
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale, Justin Dill
Apr 12, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

April 10, 2013

Justin made my first experience at Crown Mercedes as pleasurable as can be considering a car in need of repair. Given a courtesy car for four days was most convenient - saving me from having to rent or More

by jpchevy68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Apr 12, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first visit! Please let us know if we can help you again in the future. Your Friends at Crown Mercedes-Benz Dublin

April 09, 2013

I made the mistake of not purchasing my first Mercedes through Crown. I happily landed at their service department after several unfortunate visits with other Columbus Mercedes servicing options. I worked More

by katiecunn33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. To hear that we continually exceed your expectations truly makes our day! David will be happy to hear your kind words. Please let us know when your vehicle is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

April 04, 2013

Have worked with Justin on several occasions. He is thorough and attentive. He worked with the service specialists to identify and correct a most difficult intermittent problem I was having with my 20 More

by dranders50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Apr 05, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Your Friends at Crown Mercedes-Benz Dublin

April 01, 2013

I have worked with Justin Dill, Service Advisor, on many occasions. On each occasion, Justin has been very thorough, detailed, and honest with the service of my car and the outcomes to expect. Putting aside More

by Katie21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Apr 03, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing this review with us. Justin Dill and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. Your Friends at Crown Mercedes-Benz Dublin

February 13, 2013

This was my first time at Crown Eurocars dealership. From the first moment to the end Justin Dill was very professional and went beyond to meet my needs. I would highly recommend this dealership and Mr More

by izzy64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Feb 15, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service. Your Friends at Crown Mercedes-Benz Dublin

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