Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews of Crown Mercedes-Benz Dublin - Service Center
Mr. Justin Dill provided an exellent experience and was very pleasant to work with. Justin made sure all areas of concerns to my vehicle were covered. I would highly recommend Mr. Dill to all my friends. very pleasant to work with. Justin made sure all areas of concerns to my vehicle were covered. I would highly recommend Mr. Dill to all my friends. More
We recently had our SL serviced at Crown and Dave Kohler was amazing with his attention to detail! Dave kept in contact with us during the entire process and explained the services before they were perfo was amazing with his attention to detail! Dave kept in contact with us during the entire process and explained the services before they were performed, no surprises! Thanks, Dave, for going above and beyond and for your professional, warm consideration. Please thank our tech as well! More
Great dealership, knowledgable salesman. I would highly recommend this dealership and sales person. I have been extremely happy with my experience with both the brand and the dealership. recommend this dealership and sales person. I have been extremely happy with my experience with both the brand and the dealership. More
I've owned Mercedes Benz products for forty years and I've worked with many dealer service personnel and techs. In all respects Crown and Dave Kohler stand out as the best I have ever worked with. My car I've worked with many dealer service personnel and techs. In all respects Crown and Dave Kohler stand out as the best I have ever worked with. My car was recently in Crown's shop for several days and I grew more confident with each passing day that it was being taken care of by top professionals led by Dave. Dave is a "car guy." That comes through immediately. He's highly knowledgeable about all cars and especially about Mercedes Benz. Knowing that my car was handled by a complete professionals like Dave was reassuring. Dave contacted me every day and he told me what was needed, what had been uncovered what was being done. Dave showed genuine concern for me and for my car to be returned in perfect condition. He remarked several times, 'I know this is taking a while but I want you to love it when you get it back.' The car now runs better than ever and I love it. Crown Mercedes Benz is the place to go. Dave Kohler is the man to see. More
My CLS 550 command center was on the fritz. I called to have it serviced and while they were very ready and willing to do the work, they were very booked for the week and couldn't take me until the end of have it serviced and while they were very ready and willing to do the work, they were very booked for the week and couldn't take me until the end of the week or the next. Problem is, I was going to be traveling then and requested an accommodation for an earlier appointment because of that. Both Justin and Mike worked on my request and made it happen. I took the car in that day and it was fixed by the next, and they fixed me up with a loaner too. I have found Crown and their employees to always strive to do their best for the customer. I appreciate it!!! More
Justin made my first experience at Crown Mercedes as pleasurable as can be considering a car in need of repair. Given a courtesy car for four days was most convenient - saving me from having to rent or pleasurable as can be considering a car in need of repair. Given a courtesy car for four days was most convenient - saving me from having to rent or otherwise inconvenience my wife to car pool across town. Justin made himself available at any time and kept me informed in the progress of my vehicle. I was also pleased that Crown performed some minor work including light bulb replacement and tire rotation free of charge. Thank you Justin and Crown for a pleasant experience. More
I made the mistake of not purchasing my first Mercedes through Crown. I happily landed at their service department after several unfortunate visits with other Columbus Mercedes servicing options. I worked through Crown. I happily landed at their service department after several unfortunate visits with other Columbus Mercedes servicing options. I worked with Dave Kohler through the years, and in December when it came time to trade up, I couldn't think of a better place to purchase my new Mercedes. Dave helped establish my relationship with their sales department and has continued to bend over backwards to ensure that I receive the very best treatment. When enduring an unfortunate "hit-and-run" incident while traveling last week, Dave was on my top list to contact. After assessing the damage, he gave me great recommendations and even set me up with a spare C300 while my car was taken to the certified Mercedes repair shop. I can't thank him enough as I'm currently almost 9 months pregnant and his generous efforts have definitely made this incident easier to digest and has allowed me to continue my life as usual. Thank you, Dave Kohler and Crown Mercedes. More
Have worked with Justin on several occasions. He is thorough and attentive. He worked with the service specialists to identify and correct a most difficult intermittent problem I was having with my 20 thorough and attentive. He worked with the service specialists to identify and correct a most difficult intermittent problem I was having with my 2008 GL320. With his help, my car is running like new. Thanks. More
I have worked with Justin Dill, Service Advisor, on many occasions. On each occasion, Justin has been very thorough, detailed, and honest with the service of my car and the outcomes to expect. Putting aside occasions. On each occasion, Justin has been very thorough, detailed, and honest with the service of my car and the outcomes to expect. Putting aside all technical expectations one would assume, Justin takes time out of each encounter to talk with his client and to make them feel comfortable and enjoy their experience while at Crown Mercedes-Benz Dublin. I highly recommend working with Justin when scheduling for your car to be serviced. In the past, I have been pleased with the overall service at Crown Mercedes-Benz Dublin, but working with Justin has bumped the experience at Crown Mercedes-Benz Dublin to an all new, enjoyable level. More
This was my first time at Crown Eurocars dealership. From the first moment to the end Justin Dill was very professional and went beyond to meet my needs. I would highly recommend this dealership and Mr From the first moment to the end Justin Dill was very professional and went beyond to meet my needs. I would highly recommend this dealership and Mr. Dill. Thank you for a great experience. More