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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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February 21, 2014

Grady did an excellent job with customer service. I appreciated that he was able to get me a loaner on short notice. When I return, I will definitely be asking for Grady. More

by otis8068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Nance
Feb 27, 2014 -

Crown Mercedes-Benz Dublin responded

Here at Crown, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Grady Nance was able to assist you in finding a vehicle that was right for you. Your Friends at Crown Mercedes-Benz Dublin

February 17, 2014

The service and friendliness of Crown keeps me coming back! Working with Todd Johnson is a real pleasure. He handles the issues and always makes sure I am satisfied. As I have stated in the past, when I More

by LLAROWE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! Your Friends at Crown Mercedes-Benz Dublin

November 28, 2013

Justin Dill did all he could to make us comfortable, explained all that needed done and we were satisfied with the overall visit, and he has a cute Baby!! More

by jmanpandya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Dec 03, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Your Friends at Crown Mercedes-Benz Dublin

November 13, 2013

Justin did an outstanding job of providing clear, concise and thorough information through out the service process. Additionally, he was exceptional at handling a third party negotiation of payment for the More

by bethelaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Nov 19, 2013 -

Crown Mercedes-Benz Dublin responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Your Friends at Crown Mercedes-Benz Dublin

November 02, 2013

I have purchased/leased 4 Mercedes From Ms.Greenberg. Her level of knowledge, customer service, and professionalism is what has kept me going back to her purchase my Mercedes. More

by pdljazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Nov 05, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Your Friends at Crown Mercedes-Benz Dublin

September 27, 2013

Very quick and easy. Great experience. Justin was very nice and helpful. I also enjoyed meeting Bob as well. He greeted me as I pulled up and recognized me when I returned to pick up my car the next day More

by nstamps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill and Bob, who met me at my car when I pulled into the service garage , Justin Dill
Oct 01, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

September 26, 2013

I am in sales and had an older Mercedes that had served me very well, but now with a very large number of miles on it. It had really reached the end of its service life. Justin Dill, the service person, wa More

by BCJOhio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Revard, Justin Dill
Sep 27, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! When the time comes for service please give us a call. Your Friends at Crown Mercedes-Benz Dublin

September 25, 2013

Justin took care of me on my last visit. I have an issue involving my car alarm that wanted exactly straightforward. He, and the rest of the service team at Crown Mercedes worked with me over a 2 week perio More

by bewall5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Sep 27, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Your Friends at Crown Mercedes-Benz Dublin

September 22, 2013

Justin had provided an excellent service for my ML Justin had provided an excellent service for my ML service A. He has gone above and beyond during my vehicle is in the shop & had provided an updat More

by rickytam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Sep 23, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Your Friends at Crown Mercedes-Benz Dubin

September 22, 2013

Justin Dill's expert analysis and recommendations on how to fix out Mercedes Benz was handled on a professional level. He made us feel comfortable with the services that the company was going to provide More

by boris25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dill
Sep 23, 2013 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Your Friends at Crown Mercedes-Benz Dublin

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