Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews of Crown Mercedes-Benz Dublin - Service Center
Grady did an excellent job with customer service. I appreciated that he was able to get me a loaner on short notice. When I return, I will definitely be asking for Grady. appreciated that he was able to get me a loaner on short notice. When I return, I will definitely be asking for Grady. More
The service and friendliness of Crown keeps me coming back! Working with Todd Johnson is a real pleasure. He handles the issues and always makes sure I am satisfied. As I have stated in the past, when I back! Working with Todd Johnson is a real pleasure. He handles the issues and always makes sure I am satisfied. As I have stated in the past, when I needed another automobile, the level of service at Crown is the reason why I returned. More
Justin Dill did all he could to make us comfortable, explained all that needed done and we were satisfied with the overall visit, and he has a cute Baby!! explained all that needed done and we were satisfied with the overall visit, and he has a cute Baby!! More
Justin did an outstanding job of providing clear, concise and thorough information through out the service process. Additionally, he was exceptional at handling a third party negotiation of payment for the and thorough information through out the service process. Additionally, he was exceptional at handling a third party negotiation of payment for the service work performed. Justin was a pleasure to work with. More
I have purchased/leased 4 Mercedes From Ms.Greenberg. Her level of knowledge, customer service, and professionalism is what has kept me going back to her purchase my Mercedes. Her level of knowledge, customer service, and professionalism is what has kept me going back to her purchase my Mercedes. More
Very quick and easy. Great experience. Justin was very nice and helpful. I also enjoyed meeting Bob as well. He greeted me as I pulled up and recognized me when I returned to pick up my car the next day nice and helpful. I also enjoyed meeting Bob as well. He greeted me as I pulled up and recognized me when I returned to pick up my car the next day. More
I am in sales and had an older Mercedes that had served me very well, but now with a very large number of miles on it. It had really reached the end of its service life. Justin Dill, the service person, wa me very well, but now with a very large number of miles on it. It had really reached the end of its service life. Justin Dill, the service person, was very fair in his estimate on the car and told me realistically that it would probably cost more to fix the car than what it was worth. He introduced me to Stephen Revard in the sales department. I was very candid with Stephen and told him that I would probably not buy another car till close to the end of the year but I wanted to know if they would purchase my car from me as is. I expected a lot of foot shuffling and excuses but refreshingly I got a good and fair offer for my car. I will definitely visit Stephen when I am ready to purchase a new vehicle. More
Justin took care of me on my last visit. I have an issue involving my car alarm that wanted exactly straightforward. He, and the rest of the service team at Crown Mercedes worked with me over a 2 week perio involving my car alarm that wanted exactly straightforward. He, and the rest of the service team at Crown Mercedes worked with me over a 2 week period to make sure they had everything resolved. Justin went out of his way to keep me in the loop through the whole process. Painless service is a rare commodity, highly recommended! More
Justin had provided an excellent service for my ML Justin had provided an excellent service for my ML service A. He has gone above and beyond during my vehicle is in the shop & had provided an updat Justin had provided an excellent service for my ML service A. He has gone above and beyond during my vehicle is in the shop & had provided an update to me regularly. I am sure my vehicle is taken care of. Thanks again. Ricky T. More
Justin Dill's expert analysis and recommendations on how to fix out Mercedes Benz was handled on a professional level. He made us feel comfortable with the services that the company was going to provide how to fix out Mercedes Benz was handled on a professional level. He made us feel comfortable with the services that the company was going to provide. Justin thoroughly explained all services and repairs needed, and making every effort possible to ensure that my experience in their shop was relaxing & efficient. I highly recommend Justin Dill and the Mercedes Benz car services. More