Crown Mercedes-Benz Dublin - Service Center

Grady Nance My wife's 2014 C300 had 1,400 miles on it when the sidewall of one of the tires failed. Knowing that a flat originating in the tread can be fixed but My wife's 2014 C300 had 1,400 miles on it when the sidewall of one of the tires failed. Knowing that a flat originating in the tread can be fixed but not one from the sidewall, I was resigned to spending the $260 for a new tire. When we returned to pick up the car. Grady Nance presented me with invoice to sign. The cost . . . n/c. Grady completely took care of it. No hassles, no discussion. Just taken care of. This is the type of service that's so rare today, it makes you pause. It also creates a lot of loyalty to the dealership. Thanks Grady! Crown is luck to have you. -Rob More

Attentive and Friendly Service Center I received a quick response, to my email, for my vehicle recall inquiry. I enjoyed working with Grady and Bob during my vehicle service. The free coff I received a quick response, to my email, for my vehicle recall inquiry. I enjoyed working with Grady and Bob during my vehicle service. The free coffee was very good. More

Could Not Ask for More I could not ask for more from Dave. He exceeds all of my expectations in all categories including the ones listed below which I fee are most important I could not ask for more from Dave. He exceeds all of my expectations in all categories including the ones listed below which I fee are most important! He is the main reason I come to you for service! The quality of service and repairs is also excellent! Categories: 1. Friendliness 2. Knowledge 3. Follow up 4. Attention to detail 5. Leadership - Fellow employees look to him for support and leadership! Sincerely, Andy Lehman (614) 205-0525 More

Plesant Experience I am writing this review because I appreciated Mr. Nance taking the time to discuss my vehicle's recommended services in a participative manner that e I am writing this review because I appreciated Mr. Nance taking the time to discuss my vehicle's recommended services in a participative manner that encouraged an open dialogue. I found him to be knowledgeable and the reasoning behind his recommendations were a plus and enabled me to make the right decision. I gave him the gold star. More

Great service appointment I received great service assistance from Grady Nance. Verry helpful! They had a loaner car ready for me as promissed and the estimated bill was as ad I received great service assistance from Grady Nance. Verry helpful! They had a loaner car ready for me as promissed and the estimated bill was as advertised. More

Service Experience with Dave Each interaction I've had with Dave Kohler has been a pleasant one. He's made sure to make contact with me throughout the process to keep me in the l Each interaction I've had with Dave Kohler has been a pleasant one. He's made sure to make contact with me throughout the process to keep me in the loop. I appreciate the time and patience he's spent explaining things to me. Thank you for all your help! More

Service Experience with Dave Each interaction I've had with Dave Kohler has been a pleasant one. He's made sure to make contact with me throughout the process to keep me in the l Each interaction I've had with Dave Kohler has been a pleasant one. He's made sure to make contact with me throughout the process to keep me in the loop. I appreciate the time and patience he's spent explaining things to me. Thank you for all your help! More

My first trip to the Mercedes Service Center As a race car owner and having bent wrenches for 50 plus years, I would say the experience was one of the best. Dave had everything at our fingertips, As a race car owner and having bent wrenches for 50 plus years, I would say the experience was one of the best. Dave had everything at our fingertips, was able to discuss the moisture content of brake fluid to the most inside baseball depth you would want. There were no surprises as all work was agreed upon and presented in writing. Also future requirements were identified. And i got to look at all the beautiful cars on the lot while waiting..the eye candy was definetly worth the 40 mile trip to the " big city"..good job, Dave More

For Great Service, See Dave Kohler! My vehicle has been serviced by Crown Eurocars 4 times thus far. On each occasion, I have worked with Dave Kohler. Dave is extremely customer focuse My vehicle has been serviced by Crown Eurocars 4 times thus far. On each occasion, I have worked with Dave Kohler. Dave is extremely customer focused. Besides being a very nice and friendly person, Dave is very knowledgeable and responsive. He is also an excellent communicator. Dave clearly sets expectations and delivers frequent, easy to understand updates. More

Grady Nance Review He is an excellent guy to work ith great suggestions and helpful in guiding your car for best service and for sales. I am impressed by his courtesy. He is an excellent guy to work ith great suggestions and helpful in guiding your car for best service and for sales. I am impressed by his courtesy. More