Crown Mercedes-Benz Dublin - Service Center

Service and experience I have to say that every time I come to Crown Mercedes-Benz for service or just a car wash, I receive great service and everyone is always quick with I have to say that every time I come to Crown Mercedes-Benz for service or just a car wash, I receive great service and everyone is always quick with a smile and answer any questions I might have. I also have to say Glenn Manther is fantastic at explaining all the service questions very clearly and the reasons why certain things are done at certain times. I could not be happier. More

Again 100% pleased! Thank you Grady Nance for again outstanding customer service from scheduling to drop off, having a loner ready for me and my car completed on time fo Thank you Grady Nance for again outstanding customer service from scheduling to drop off, having a loner ready for me and my car completed on time for my 2nd service appointment for my 2014 E 350 Mercedes! Not only am I still in love with my car, one of the greatest comforts is knowing that I am clearly in fantastic hands with Grady and Crown! Deb Goldach Keller Williams Classic Properties Columbus, Ohio 43221 More

Wonderful service experience with Dave Kohler We have been customers of Crown Mercedes for many years, and have bought four cars from them. Dave Kohler is our Service Manager, and is outstanding! We have been customers of Crown Mercedes for many years, and have bought four cars from them. Dave Kohler is our Service Manager, and is outstanding! He is very professional, organized, detail oriented, and communicates in a very efficient and timely manner. He is always able to work around our schedules. I know when I arrive, that he will be ready to process my check-in quickly, and that the pick-up process will be completed in the same way. More

Grady is tops!! Grady is the best representative! He has customer service skills that many could only dream of having and made sure I was up to date on what was goin Grady is the best representative! He has customer service skills that many could only dream of having and made sure I was up to date on what was going on with my car. Called a couple of times just to give me updates/ pricing etc. He was always very professional and trustworthy. Thanks for taking care of my CLK 430 as if it was your own! Really appreciate you Grady!! More

Grady Nance is a true professional! I purchased my 2001 E320 Mercedes from Crown Mercedes in 2001. I have continued to have the car serviced by Crown for the past 13 years. The servic I purchased my 2001 E320 Mercedes from Crown Mercedes in 2001. I have continued to have the car serviced by Crown for the past 13 years. The service has always been dependable. The service agents have always been pleasant and efficient. Grady Nance, my most recent service agent, has been the best I have encountered. He not only handled my check-in and check-out efficiently, he described in understandable language and diagrams exactly what each repair involved. I left his cubicle more educated about my car and how it works. He demonstrated what a true professional should be. People like Grady are the reason I remain with Crown Mercedes. More

Top of the line service I heard about this dealership from a buddy at work who comes here. He recommended I try it out and I was pleased with the service and professionalis I heard about this dealership from a buddy at work who comes here. He recommended I try it out and I was pleased with the service and professionalism I received. Grady was very helpful and friendly . I would recommend Crown Eurocars to others for service on Mercedes . More

Great Customer Service The service department is excellent and very accommodating on schedules and loaner vehicles when needed. We have worked with Dave Kohler quite a bit The service department is excellent and very accommodating on schedules and loaner vehicles when needed. We have worked with Dave Kohler quite a bit over the years and have always enjoyed a positive and customer focused experience. Great group at Crown in Dublin. More

Service Review Dave and the team at Crown were excellent, as usual. The fact that this has to be at a minimum of 25 words means people are going to be less likely t Dave and the team at Crown were excellent, as usual. The fact that this has to be at a minimum of 25 words means people are going to be less likely to complete your survey. More

Unbeatable Service Grady was so knowledgeable and helpful when it came to servicing my Mercedes. You can tell that he really takes the time to understand what needs to b Grady was so knowledgeable and helpful when it came to servicing my Mercedes. You can tell that he really takes the time to understand what needs to be done and I couldn't be happier with the service I received! He made me feel like a friend and not just a customer. I will only recommend Crown of Dublin for Mercedes service. More

Great Customer Service My car has been serviced at Crown more than its fair share; I literally keep Dave's card in my wallet at all times. He has been personable and knowled My car has been serviced at Crown more than its fair share; I literally keep Dave's card in my wallet at all times. He has been personable and knowledgeable each time and makes sure to keep me updated, which is great! I've had a chance to work with a couple of other people at Crown and have not been disappointed with their treatment. I don't know his name, but the older check-in man is super friendly too. Love the loaner services and, though the labor may be pricier than other shops, it's worth knowing you're getting the right parts and quality work. More