Crown Mercedes-Benz Dublin - Service Center

Service angst Todd is very empathetic and does his best job to get the job done in a timely fashion. He only schedules the work that has to be done and does his bes Todd is very empathetic and does his best job to get the job done in a timely fashion. He only schedules the work that has to be done and does his best to save money for the customer. I trust him knowing that he has my best interests at heart More

King Maurice Maurice is a king. He epitomizes impeccable customer service, and he is the crown jewel of the entire Mercedes brand worldwide. Thank you, King Ma Maurice is a king. He epitomizes impeccable customer service, and he is the crown jewel of the entire Mercedes brand worldwide. Thank you, King Maurice! More

A+ Service led by David Kohler (as good as it gets) David Kohler, Service Manager , has done outstanding leadership in ensuring my 2014 G63 was fixed after a wreck. He made sure the repair co (True Pe David Kohler, Service Manager , has done outstanding leadership in ensuring my 2014 G63 was fixed after a wreck. He made sure the repair co (True Performance) selected to replace parts and paint did A+ work. Specifically he ensured his best team was assigned to test my G63 so all replaced parts and signals worked correctly (his team found some issues that had to be redesigned/improved). In addition David offered a loaner car while by G63 was repaired (much appreciated), He is as 'good as it gets''. More

550CLS recall My recent service for a MB recall at Crown was handled very well. My service rep.,Shengqian Saguisi, handled the entire situation smoothly and effici My recent service for a MB recall at Crown was handled very well. My service rep.,Shengqian Saguisi, handled the entire situation smoothly and efficiently. The appointment was set to meet my schedule which was most appreciated and the service was performed quickly. David Lenz More

Friendly and Efficient This is the second time that I have brought my vehicle into Crown and worked with Shen. Tremendous amount of both professionalism and personality. I This is the second time that I have brought my vehicle into Crown and worked with Shen. Tremendous amount of both professionalism and personality. I will certainly be using Shen and Crown Mercedes for any/all of my future service needs and highly recommend Shen to handle service needs. More

Service Todd Johnson is the only service advisor I care to work with. Outstanding service and personality to match. Previous service work, via Todd, on MBZ Todd Johnson is the only service advisor I care to work with. Outstanding service and personality to match. Previous service work, via Todd, on MBZ not associated with Crown is where the relationship started. Currently on 2nd vehicle from Crown, thanks to treatment by Todd. More

Service department (to serve the Customer) I have always received excellent service at Crown Mercedes since 1997. Everyone is friendly and strive to help. Todd Johnson listens to Customer con I have always received excellent service at Crown Mercedes since 1997. Everyone is friendly and strive to help. Todd Johnson listens to Customer concerns and provides excellent advise. He is always professional, ready to help and answer my questions. Thanks everyone in Service including Seth (Service Manager). Krupesh Amin More

easy and friendly environment to do business with. Good experience working with guys in getting my s600 benz running. Many dealerships won't pay attention to what the customer may say or think could b Good experience working with guys in getting my s600 benz running. Many dealerships won't pay attention to what the customer may say or think could be the issue with his/her vehicle but you guys (michael lyons) listened to detail to my words and ideas and so did I to his and the the technician that work on my vehicle. Lyons was open to suggestions and options and updated me to the point minute by minute on every progress. Good job. More

Service Department - Great customer Care I so appreciate the staff at the Crown Mercedes Service department. I am always greeted with a smile. They are professional and actually make a car I so appreciate the staff at the Crown Mercedes Service department. I am always greeted with a smile. They are professional and actually make a car service visit pleasant. Todd Johnson is one of those who goes out of his way to take care of his customers. He is not afraid to think outside of the box when problem solving and considers all options to best serve the customer. Thank you for all you do to help keep me on the road. More