Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews of Crown Mercedes-Benz Dublin - Service Center
Nothing but the best These people are nothing but top notch.Have needed service 3 times and been treated in a first class manner by David Kohler every time.Might be crazy These people are nothing but top notch.Have needed service 3 times and been treated in a first class manner by David Kohler every time.Might be crazy to say but his treatment of me was a big factor in buying a Certified Pre Owned E 350 to go along with my SLK Roadster that was bought elsewhere but previously serviced there. More
My Car Is Now Perfect! I have never owned a Mercedes before, but have always wanted a 550 convertible! I am older now, but just happened to find one for sale. So I bought it I have never owned a Mercedes before, but have always wanted a 550 convertible! I am older now, but just happened to find one for sale. So I bought it! I wanted to make sure it was in great shape so I took it to Crown. David Koehler is the person who helped me. He has a professional, no nonsense attitude and is very knowledgeable. He answered each one of my questions so that I completely understood the answer. There were no surprises, just great service! More
Outstanding Shen is prompt and easy to get a hold of. Love working with him. Provided a loan car for the day. Doesn't seem inpatient when spending time with you. Shen is prompt and easy to get a hold of. Love working with him. Provided a loan car for the day. Doesn't seem inpatient when spending time with you. More
Routine maintenance Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would highly r Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would highly recommend this dealership to my friends. More
Initial Level "A" Service I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for service wi I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for service with me. Todd is always very thorough and made sure he understood all the issues that I was looking to have addressed. Todd followed up as promised and advised that the process would take a little longer than anticipated as a part that was needed was ordered and would be there the next day. My car was ready as promised and I was provided a loaner. My car was clean and all issues were resolved the first time. Todd Johnson is one of the best Service Advisor"s that I have ever worked with and I would highly recommend you contact Todd If you need service work at Crown. More
service The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or compla The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or complaint. We purchased our first car from Crown when they opened in Dublin and have been buying cars from them ever since. My primary dealings in sales are with Stephen Revard and service with Todd. Very satisfied and currently have a new SL on order with Stephen. More
Exceptional Service My service experiences at Crown always start with Todd Johnson. Todd understands real customer service and has excellent product knowledge. Car servic My service experiences at Crown always start with Todd Johnson. Todd understands real customer service and has excellent product knowledge. Car serviced and a positive experience, doesn't get any better than that. More
Great Customer Service My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my vehic My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my vehicle was taken care of properly and that I was not inconvenienced during this process. I appreciate the service that I received. I highly recommend Crown Eurocars of Dublin. Linda Wright More
Awesome service/customer experience On 02 May, I had an awesome vehicle service experience when I took my GL 450 vehicle to Crown EuroCar for services. Brian Tassinari accepted my servic On 02 May, I had an awesome vehicle service experience when I took my GL 450 vehicle to Crown EuroCar for services. Brian Tassinari accepted my service order with professionalism, positive attitude and a bright smile on his face. He was friendly and personable. These qualities were at display despite the short notice to bring my vehicle in for service. The work performed was excellent. Way to go, Brian! More
Brian Tassinari took great care of our CLA . It was my 16 year old son's first time taking our Mercedes Benz in for service. Brian Tassinari treated my son like a young man with respect. He It was my 16 year old son's first time taking our Mercedes Benz in for service. Brian Tassinari treated my son like a young man with respect. He gave my son a loaner car, and he called as soon as our CLA was ready. He sends texts and emails with important information. He made the experience super easy. Brian makes sure our car is in great hands every step of the way. More