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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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December 02, 2017
Oil change Bryan Moser did an excellent job. Excellent customer service. Very personable and knowledgeable. Bryan answered all my questions and was very hosp Bryan Moser did an excellent job. Excellent customer service. Very personable and knowledgeable. Bryan answered all my questions and was very hospitable. He's a great representative of Crown. More
by NewCali
Employees Worked With
Bryan Moser
December 02, 2017
Yes, and I have. Brian Tassinari is awesome. They are prompt and the service is finished in a timely manner. I had a loaner car ready and waiting for me. Brian Tassinari is awesome. They are prompt and the service is finished in a timely manner. I had a loaner car ready and waiting for me. More
by Greatness
Employees Worked With
November 25, 2017
Great service Brian went above and beyond in providing a loaner car and bringing it to our home. This is especially helpful and he was very nice and professional. Brian went above and beyond in providing a loaner car and bringing it to our home. This is especially helpful and he was very nice and professional. More
by Columbuswoodman
Employees Worked With
November 24, 2017
Service Even though I live in Dayton Ohio I bring my car to Crown in Dublin Ohio mainly because of my service representative Michael Lyons. He is very thoroug Even though I live in Dayton Ohio I bring my car to Crown in Dublin Ohio mainly because of my service representative Michael Lyons. He is very thorough in communicating with me about the details of the service. So, even though I believe your service fees are over priced, I will still bring my car to your location as long as Michael works there. Thanks Marino More
by Marino
Employees Worked With
November 18, 2017
Customer service Shen is has been a great contact person for any maintenance needs for any Mercedes I have owned over the last 4 years. He is accessible and curteous a Shen is has been a great contact person for any maintenance needs for any Mercedes I have owned over the last 4 years. He is accessible and curteous and professional. I would highly recommend him to help aid in any service needs for your Mercedes. More
by Ohioispine
Employees Worked With
November 16, 2017
Todd being Todd What can you say about Todd that hasn't been said before. I'll try.Todd has been my service advisor of choice for the last few, soon to be several ye What can you say about Todd that hasn't been said before. I'll try.Todd has been my service advisor of choice for the last few, soon to be several years. Each visit has always met standards that most dealerships can't match. Keep up the exceptional work Todd and maybe I will let your serve me again next time. More
by MLPark
Employees Worked With
November 14, 2017
Top Notch Service As usual Crown did a wonderful job of responding to my unexpected service need. I had a tire that lost all pressure while returning from a trip this As usual Crown did a wonderful job of responding to my unexpected service need. I had a tire that lost all pressure while returning from a trip this past weekend. When I dropped the car off at Crown first thing Monday morning I met with Todd Johnson who was able to address my issue and get my car fixed and back to me the same day. Todd is always very open and up front about what the repairs will entail. Todd is also willing to spend the necessary time with me to answer all my questions and make sure that I am completely satisfied before returning the vehicle to me. More
by Scott, In Dublin
Employees Worked With
November 04, 2017
Routine maintenance Great experience! Efficient! Diligent ! Customer friendly! Will work with Crown in the future for all vehicles as I have. Shout out to John "The Gree Great experience! Efficient! Diligent ! Customer friendly! Will work with Crown in the future for all vehicles as I have. Shout out to John "The Greek" and Shen! More
by TJ
Employees Worked With
Shen Sigusi
November 02, 2017
Maintenance Appointment for Recall Fix I have worked with Michael Lyons as my service consultant for my maintenance needs and he has been great to work with. I bought my C300 there a littl I have worked with Michael Lyons as my service consultant for my maintenance needs and he has been great to work with. I bought my C300 there a little over 2 years ago and have been very happy with everything. More
by mtgannon
Employees Worked With
October 26, 2017
good service.....however My service experience with this company is very good. Todd Johns, my service representative is quite cordial and a great guy. He is very cordial and My service experience with this company is very good. Todd Johns, my service representative is quite cordial and a great guy. He is very cordial and I give him 10 out of 10 overall. I do have issues with the tires sold to me by the dealership one year ago which are worthless after less than 5000 miles of ordinary use. I was given a hard luck story by Crown rather than their expression of any real concern. More
by jcsrivrad
Employees Worked With
