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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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January 09, 2018
Dave Kaylor is the best Always known by name. Always helpful! Friendly. Explains things well. Dave Kaylor is the best Always able to get a rental car when mine is in for se Always known by name. Always helpful! Friendly. Explains things well. Dave Kaylor is the best Always able to get a rental car when mine is in for service. More
by Sue Moore
January 05, 2018
Service I enjoy working with Michael Lyons at Crown Mercedes in Dublin,Ohio. He is very nice and extremely professional.. My car was returned washed and ready I enjoy working with Michael Lyons at Crown Mercedes in Dublin,Ohio. He is very nice and extremely professional.. My car was returned washed and ready to go even with the bitter cold temperatures. More
by Firebird
Employees Worked With
December 29, 2017
5-star service Within days of purchasing a new E400C, I was scheduled to have the Diamond Finish applied to the interior and exterior. I didn't have to initiate the Within days of purchasing a new E400C, I was scheduled to have the Diamond Finish applied to the interior and exterior. I didn't have to initiate the call. Work was completed exactly as Michael Lyons had explained to me -- and the loaner car served its purpose. Everything went smoothly. More
by Benzzzz18
Employees Worked With
December 14, 2017
Service with a personal touch I rely on my vehicle for business so prompt thorough service is a must. Dave Koehler always provides thorough review and advice helping me maintain re I rely on my vehicle for business so prompt thorough service is a must. Dave Koehler always provides thorough review and advice helping me maintain reliable operation. More
by Johnnyl2000
Employees Worked With
December 14, 2017
Wonderful experience Working with Melissa Greenberg and the service department is and continues to be a great experience. They are very professional and responsive to my n Working with Melissa Greenberg and the service department is and continues to be a great experience. They are very professional and responsive to my needs. I would never hesitate to recommend Crown Mercedes and Melissa. More
by Barbara B
Employees Worked With
Melisa Greenberg
December 12, 2017
Great Place When I call or see Shen, I am not just a number. He is such a nice guy and wants to make sure my car is in tip top shape because he cares. I love talk When I call or see Shen, I am not just a number. He is such a nice guy and wants to make sure my car is in tip top shape because he cares. I love talking to him. This time we talked about dogs. I just got a new puppy and we were talking about the joys of training. He always has a smile even when its a Monday morning. This is just a pleasant place to come. More
by Aakansha Malhotra
Employees Worked With
December 08, 2017
Was a great help and eliminated the problem. Brian not only eliminated the issue o f alignment, he took time to explain other things about the vehicle that I was not aware of prior to the visit. Brian not only eliminated the issue o f alignment, he took time to explain other things about the vehicle that I was not aware of prior to the visit. Very helpful. More
by Mjake
December 04, 2017
Amazing customer service Bryan Mosher went above and beyond in his customer service. When I was having a horrible day, he helped make it so much better! The entire Crown fam Bryan Mosher went above and beyond in his customer service. When I was having a horrible day, he helped make it so much better! The entire Crown family is a pleasure to work with and makes you appreciate owning a Mercedes even more. Bryan answered all my questions and helped get my car back to me super quick. More
by a277966
Employees Worked With
Bryan Mosher
December 04, 2017
Attentive, great follow-up! Brian was great in diagnosing and explaining the problem with my vehicle. He was prompt in getting back with me and arranging for a loaner. He was g Brian was great in diagnosing and explaining the problem with my vehicle. He was prompt in getting back with me and arranging for a loaner. He was generous in reconciling the final pricing. Couldn't ask for more!! More
by LiveLoveShop
Employees Worked With
December 02, 2017
Service C300 Shen Saguisi was very helpful in his communication and knowledge of what was being done with my car. He was ready with my paperwork when I arrived whi Shen Saguisi was very helpful in his communication and knowledge of what was being done with my car. He was ready with my paperwork when I arrived which made the pickup of my car very quick. More
by Rlb4653
Employees Worked With
