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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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March 20, 2018
The Best Mercedes-Benz Service in Columbus I have always had my cars serviced at Crown and will continue to do so because of their expertise and professionalism! If you want it done right the I have always had my cars serviced at Crown and will continue to do so because of their expertise and professionalism! If you want it done right the first time and your calls returned in a timely manner, there simply is no other place in Columbus to have your car serviced! More
by Terpboy
Employees Worked With
March 18, 2018
Wonderful service as always I came for routine maintenance, one of keys can’t open door remotely. Shen took care of everything for me. The loaner car was ready to go when I showe I came for routine maintenance, one of keys can’t open door remotely. Shen took care of everything for me. The loaner car was ready to go when I showed up. He iwas very professional and caring at same time. Couldn’t be happier. Thanks for the great service More
by Gail
Employees Worked With
March 16, 2018
came in for a oil change/service My first time for an oil change and was put to ease very quickly. Everything was explained clearly when making the appointment and on my arrival, my My first time for an oil change and was put to ease very quickly. Everything was explained clearly when making the appointment and on my arrival, my future services will be done here More
by jay31
Employees Worked With
March 06, 2018
My C300 service David Koehler is my service rep. He is very courteous and proficient. I had my car in service to check out the wipers. He took care of this and also David Koehler is my service rep. He is very courteous and proficient. I had my car in service to check out the wipers. He took care of this and also upgraded my Navigation system. More
by Kirit
Employees Worked With
March 01, 2018
Outstanding customer service and professionalism I took my vehicle in to Crown and Michael Lyons was my customer service associate. He is always organized and efficient. He gets me in and out and y I took my vehicle in to Crown and Michael Lyons was my customer service associate. He is always organized and efficient. He gets me in and out and yet is very thorough in his process. He answers all of my questions and is extremely courteous. Crown is a dealership my wife and I both really enjoy doing business with. Everyone is friendly, personable, and professional. Michael is always very aware and respectful of my time, which I appreciate very much. More
by Wayne-o
Employees Worked With
March 01, 2018
FIrst Visit I recently visited Crown and worked with David Kohler. I was in the process of purchasing an ML 350 through Carvana and wanted to have it checked out I recently visited Crown and worked with David Kohler. I was in the process of purchasing an ML 350 through Carvana and wanted to have it checked out prior to finalizing the sale. David was great, gave me information for long term care and the related expenses to expect, looked further into the overall maintenance history of the vehicle to ensure it was up to date on necessary requirements to maintain the warranty, along with recommendations and pricing of extended warranty etc., that made my decision easy. I will be finalizing the purchase and look forward to working with David in the future for the servicing of my new Mercedes More
by Kristine Kay Babyak
Employees Worked With
February 26, 2018
Top Notch Service I have been working with Todd Johnson at Crown Mercedes for nearly 10 years. He makes the process smooth and seamless each and every time. Regardles I have been working with Todd Johnson at Crown Mercedes for nearly 10 years. He makes the process smooth and seamless each and every time. Regardless of the issue Todd is upfront and reduces the potential for unexpected surprises. When an issue does arise he tries to get out in front of the problem to minimize the impact on the customer. I would highly recommend Todd Johnson when having your MBA serviced. More
by Scott, In Dublin
Employees Worked With
February 23, 2018
Great service When I call to schedule appointment it only take a few minutes to complete. Service Manager is prompt and polite to answer all of my questions. When I call to schedule appointment it only take a few minutes to complete. Service Manager is prompt and polite to answer all of my questions. More
by Lydia
Employees Worked With
February 20, 2018
Top Notch Service Brian Tassinari's service is second to none. I showed up frustrated due to a flat tire and left grateful after exceptional service. Thanks Brian! Brian Tassinari's service is second to none. I showed up frustrated due to a flat tire and left grateful after exceptional service. Thanks Brian! More
by Zachary Sanchez
Employees Worked With
February 20, 2018
Customer Service Excellent Michael Lyons is an exemplary customer service representative who I have had the good fortune to be working with for the last several years. He is pat Michael Lyons is an exemplary customer service representative who I have had the good fortune to be working with for the last several years. He is patient, informative and always gives his 110% and is the reason I continue to bring my two Mercedes to Crown. Lisa Carroll More
by Lisa Carroll 2MBZ
Employees Worked With
