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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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September 12, 2018
Flat tire Shen Saguisi was great, always kept me informed. Igor to me right away—- I highly recommend Crown for sales and service. What more can I say:) Thank Shen Saguisi was great, always kept me informed. Igor to me right away—- I highly recommend Crown for sales and service. What more can I say:) Thank you again More
by Heartflash
Employees Worked With
Shen Saguisi
September 06, 2018
Todd Johnson Is the best One quick call to Todd and he has everything done and organized enabling all service and any recalls ordered completed and on my schedule. Having a f One quick call to Todd and he has everything done and organized enabling all service and any recalls ordered completed and on my schedule. Having a free loaner car ready to go was important and appreciated. More
by Kathleen
Employees Worked With
August 26, 2018
Amg gle 43 No problems, quick, service oriented for sure!! Always consistent!! Easy to communicate with and polite. It’s our 3 rd benz. Convenient dealership No problems, quick, service oriented for sure!! Always consistent!! Easy to communicate with and polite. It’s our 3 rd benz. Convenient dealership and staff. More
by The stork md
August 07, 2018
Customer for Life! Crown is the true definition of pure excellence! Brian is always very thorough in explaining all service related items that need attended to at the ti Crown is the true definition of pure excellence! Brian is always very thorough in explaining all service related items that need attended to at the time of my appointment, as well as answering any specific questions that I might have in complete detail that actually makes sense! Anytime I need service on my car, Crown and Brian are always there for me with their expert knowledge, true professionalism, and incomparable convenience from Loaners if needed, to a top notch facility with a very welcoming waiting room. From the second you walk into the door, you are truly treated like family. Thank you to Brian and Crown for always going above and beyond. Crown Mercedes-Benz of Dublin has truly earned a customer for life with the way they have always treated me over the years. Thanks for everything! More
by RichardABorton
Employees Worked With
August 07, 2018
Dave Kohler is excellent Dave always makes me feel as if I am his most important customer. He is friendly, thorough and knowledgeable. He also does the extra little things tha Dave always makes me feel as if I am his most important customer. He is friendly, thorough and knowledgeable. He also does the extra little things that make leave with a smile. More
by AnneU
Employees Worked With
August 05, 2018
Shen Saguisi is wonderful and professional Shengqian Saguisin always is welcoming, professional and he explains things thoroughly. I always ask for him even if it is just an oil change. Thanks Shengqian Saguisin always is welcoming, professional and he explains things thoroughly. I always ask for him even if it is just an oil change. Thanks for working at Crown MB in Dublin Shen!! More
by Vicki McMaster
June 14, 2018
Service Todd Johnson showed continued usual professionalism in for our maintenance service, I have worked with Todd with several Mercedes automobiles and he Todd Johnson showed continued usual professionalism in for our maintenance service, I have worked with Todd with several Mercedes automobiles and he has continued to take care of the cars as if they were his own. Todd, thanks again for the seamless service appointment More
by Ttmassa
Employees Worked With
June 10, 2018
yearly service maintenance had my car service for maintenance May 30, 2018, Everything went well except the loaner car had less than 1/3 of gas. I had to stop to get gas on the had my car service for maintenance May 30, 2018, Everything went well except the loaner car had less than 1/3 of gas. I had to stop to get gas on the way home. Would rather had a loaner car similar to my E Class instead of SUV. More
by deaarlie
Employees Worked With
June 06, 2018
Had Service A performed - Started having problems next day Had service A performed - Started having problems next day with my car. It would not even start so I had it towed to a repair shop. They called and Had service A performed - Started having problems next day with my car. It would not even start so I had it towed to a repair shop. They called and said my engine was "bone dry" with no oil in the engine. How could this happen? More
by MJM
May 16, 2018
Dave Koehler is Great! Dave reflects the excellence of Crown Mercedes. When I take my car in for service, he is always professional, courteous and knowledgble. When I buy Dave reflects the excellence of Crown Mercedes. When I take my car in for service, he is always professional, courteous and knowledgble. When I buy a new Mercedes from Crown, it will be because of Dave. More
by Wpatmon3
Employees Worked With
