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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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January 02, 2019
Great Experience Brian Tassinari took exceptional care of my car while in for service, and Frank Salierno has been beyond helpful with any and all questions about my c Brian Tassinari took exceptional care of my car while in for service, and Frank Salierno has been beyond helpful with any and all questions about my car since I leased from him 2 years ago! I would highly recommend Brian and Frank for anyone looking to purchase or service a Mercedes-Benz. More
by hsavage
December 20, 2018
Great experience! Every time I work with Shen Saguisi, I receive the best customer service! Crown Mercedes has surpassed my expectations! I highly recommend this deal Every time I work with Shen Saguisi, I receive the best customer service! Crown Mercedes has surpassed my expectations! I highly recommend this dealership for sales and service! More
by Buckeyegirl
Employees Worked With
November 27, 2018
Great Service Michael Lyons was excellent and explained and helped me with all my needs. Crown is very professional and I would recommend them to anyone either buy Michael Lyons was excellent and explained and helped me with all my needs. Crown is very professional and I would recommend them to anyone either buying a car, or just bringing one in for service. More
by jwong
Employees Worked With
November 13, 2018
Warranty inquiry CJ was fantastic to work with! Personable, great listening skills and a customer focused approach to his work. He quickly resolved an extended warrant CJ was fantastic to work with! Personable, great listening skills and a customer focused approach to his work. He quickly resolved an extended warranty descrepancy we had noted on our vehicle records. Highly recommend doing business with him. More
by Dcramsay
Employees Worked With
CJ Sexton
November 07, 2018
Excellent tire replacement and alignment! I arrived unexpectedly with a tire issue. Dave Kohler was able to service the problem within the morning! I was made comfortable in the lounge as well I arrived unexpectedly with a tire issue. Dave Kohler was able to service the problem within the morning! I was made comfortable in the lounge as well.! The donuts took the nuisance out of the situation! More
by BlueBeautyCarole
November 02, 2018
Fantastic Customer Service! Mr. David Kohler at Crown has been taking care of our family and our vehicles since 2003. I can't recommend him highly enough. He is excellent at th Mr. David Kohler at Crown has been taking care of our family and our vehicles since 2003. I can't recommend him highly enough. He is excellent at this and knows exactly how to treat people to keep them coming back. Thanks for all the years of great service!! -Robert and Winnie M. More
by Robert&WinnieM
Employees Worked With
October 27, 2018
Maintenance & Concerns I took me Mercedes GLA 250 in for regular maintenance and to check it two concerns I had. My service supervisor, Brian Tassinari listen carefully and I took me Mercedes GLA 250 in for regular maintenance and to check it two concerns I had. My service supervisor, Brian Tassinari listen carefully and restated my concerns from his notes to be sure he understood accurately. He called to inform me that the service department was running behind and that my vehicle would not be ready for pickup as expected. Since I had a loaner he explained there was no problem with me keeping the loaner overnight and then picking up my car at a convenient time the next day after the service was completed. I am very appreciative of the attention to details and the courtesy Brian showed as he managed my service appointment. All required services were completed and Brian did an great job of explaining it all More
by Diane GLA
Employees Worked With
October 26, 2018
Vehicle Service I had my wife's GLK in for service. Since we had the car for sometime, a good assessment of the needed services was in order. Todd Johnson set a prior I had my wife's GLK in for service. Since we had the car for sometime, a good assessment of the needed services was in order. Todd Johnson set a priority of the issues that needed attention. As always, Todd's experience and expertise, has kept our previously owned MB's well maintained and safe. Thanks Todd. More
by victor13
Employees Worked With
October 26, 2018
Great Service Over the last 2 years Shengqian Saguisi has taken great care in servicing my vehicles. He always goes above and beyond in explaining what needs to be Over the last 2 years Shengqian Saguisi has taken great care in servicing my vehicles. He always goes above and beyond in explaining what needs to be serviced and keeps me informed on the progress. He is number one in my book. Crown is very lucky to have an employee like Shen. More
by benzrdm
October 26, 2018
Excellent Mike Lyons was my deal repet and he did a fabulous job. Very professional, very timely very courteous. Highly recommend him and the whole service sta Mike Lyons was my deal repet and he did a fabulous job. Very professional, very timely very courteous. Highly recommend him and the whole service staff More
by Mike
Employees Worked With
