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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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February 06, 2020
Dave Kohler took great care of me. Kept me posted on the status of my repair and when it would be finished. Took the time to explain service plans available to me and tell me everything that was included. T status of my repair and when it would be finished. Took the time to explain service plans available to me and tell me everything that was included. Thanks, Dave! More
by Mbgirl
Employees Worked With
Dave Kohler
January 29, 2020
Todd Johnson I was again fortunate to have Todd oversee my most recent A service at Crown Mercedes Todd was able to schedule me promptly and have the service pe I was again fortunate to have Todd oversee my most recent A service at Crown Mercedes Todd was able to schedule me promptly and have the service performed quickly and efficiently. Todd is very knowledgeable and answered all my inquiries. Todd advised me of future maintenance and is very committed to serving his customers. Also a great sense of humor. John DICesare More
by John DiCesare
Employees Worked With
December 17, 2019
Mike Lyons goes above and beyond Mike Lyons, our service coordinator is always willing to do whatever it takes to keep us satisfied, His attention to detail and willingness to liste Mike Lyons, our service coordinator is always willing to do whatever it takes to keep us satisfied, His attention to detail and willingness to listen assures all customer expectations are met....the FIRST Time. My experience with Mike assures I will be back to Crown Eurocars of Dublin when I am ready to purchase another car. More
by glenn.magee
Employees Worked With
December 14, 2019
Great buying experience Ken Stuart was extremely helpful. He made the buying experience fantastic. He went over all the vehicle features. Thank you again , we will be buying Ken Stuart was extremely helpful. He made the buying experience fantastic. He went over all the vehicle features. Thank you again , we will be buying from you again More
by neprin65
December 02, 2019
Great Service I recently took my car in for service to Crown Dublin, and the experience was terrific. Bryan Moser was my service representative, and he was extreme I recently took my car in for service to Crown Dublin, and the experience was terrific. Bryan Moser was my service representative, and he was extremely professional, friendly, and knowledgeable. He made the process extremely easy for me. Appreciate the service! More
by SandyRich
Employees Worked With
Bryan Moser
October 31, 2019
Mike Lyons was the best example I’ve seen of Customer Service in a very long time. He valued my vehicle loyalty and explained my service needs in a clear manner. The dealership was above and beyond as we Service in a very long time. He valued my vehicle loyalty and explained my service needs in a clear manner. The dealership was above and beyond as well. All of my Mercedes needs will be with Crown! More
by Dmwbnz
Employees Worked With
October 31, 2019
Always a great experience to work with Crown Eurocars Crown Eurocars aims to please its customers. Melisa Greenberg made my latest leasing experience smooth and easy. She is knowledgeable, personable and Crown Eurocars aims to please its customers. Melisa Greenberg made my latest leasing experience smooth and easy. She is knowledgeable, personable and helpful in all aspects of choosing and learning about the car. Craig Brooks always makes transactions occur smoothly. Bill Tippie handled the financial aspects with knowledge and handled any questions with straight answers and patience. Dave Kohler in Service was helpful, courteous and timely followed up promptly to make certain any problems were or would be corrected. This is why I continue to choose Crown Eurocars as my car dealer. Kay More
by Kay Lias
October 24, 2019
Service As I said I’m not good at typing but I highly recommend Brian. Very knowledgeable and wil really help you out even with other types of cars As I said I’m not good at typing but I highly recommend Brian. Very knowledgeable and wil really help you out even with other types of cars More
by TThomas
Employees Worked With
Other Employees :
I’m not good at typing but Brian is awesome
September 26, 2019
Perfect Service I have dealt with Shen Saguisi since purchasing my Mercedes ML 350 in 2013 and always receive excellent service. Recently my Mercedes developed an el I have dealt with Shen Saguisi since purchasing my Mercedes ML 350 in 2013 and always receive excellent service. Recently my Mercedes developed an electronic problem. The problem was diagnosed on day one with the part ordered. The car was ready the next morning. More
by Keith
Employees Worked With
September 22, 2019
Consistently satisfied Todd Johnson is the reason we keep coming back! He is trustworthy and makes the process easy. The service work is extremely reliable as well. The ca Todd Johnson is the reason we keep coming back! He is trustworthy and makes the process easy. The service work is extremely reliable as well. The car is always cleaned too, which is wonderful. More
by Jill
Employees Worked With
