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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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September 26, 2020
Bryan Moser was great to work with! He was very attentive and completed things in a timely and efficient manner. He explained things thoroughly and was easy to communicate with, which to me is number one. I and completed things in a timely and efficient manner. He explained things thoroughly and was easy to communicate with, which to me is number one. If you get a choice of who to work with at Crown, Bryan would be a great choice! More
by Mike
Employees Worked With
September 11, 2020
Shengqian Saguisi is a knowledgeable and client-friendly Service Representative at Crown Eurocars. I appreciate the professional and friendly service and will recommend my friends to Crown Eurocars. Service Representative at Crown Eurocars. I appreciate the professional and friendly service and will recommend my friends to Crown Eurocars. More
by anna_m_wang
Employees Worked With
Shengqian Saguisi
September 01, 2020
Shen Saguisi is a totally customer-friendly Service adviser. He explains the job in detail and makes sure your car is finished at the time promised. A pleasure to work with Shen. adviser. He explains the job in detail and makes sure your car is finished at the time promised. A pleasure to work with Shen. More
by Wokun
August 20, 2020
Michael Lyons did a great job taking care of our recent service and mitigation of a minor accident. Good loaner, cost below estimate, return a day earlier than expected. service and mitigation of a minor accident. Good loaner, cost below estimate, return a day earlier than expected. More
by nelson2577
Employees Worked With
August 19, 2020
Working with Shen in service is always pleasant due to his professionalism and efficiency. He responds to calls for service in a timely manner with excellent results. his professionalism and efficiency. He responds to calls for service in a timely manner with excellent results. More
by Keith
Employees Worked With
Shengqian Saguisi
August 17, 2020
Todd Johnson, Service Advisor, Crown Eurocars of Dublin, is outstanding! He was able to secure the hard to get part for my brand new 2020 GLE350 that I needed to enjoy my new car. Todd Johnson is the reas is outstanding! He was able to secure the hard to get part for my brand new 2020 GLE350 that I needed to enjoy my new car. Todd Johnson is the reason that I buy Mercedes Benz vehicles, because I know that he will always be there to take care of all my service needs! More
by PBrown6851
August 01, 2020
Great Service I was vey impressed with the service and attention to detail of the service department at Crown Mercedes. Michael Lyons was my service advisor. I was I was vey impressed with the service and attention to detail of the service department at Crown Mercedes. Michael Lyons was my service advisor. I was impressed with his knowledge and efficiency. I was also impressed with the long hours that Michael worked and hope that management takes notice of his hard work and dedication to the company. More
by cutrush7
Employees Worked With
Michael Lyons
July 29, 2020
Service Beyond Just the Repair David Kohler excelled in the handling of my service. His overall management resulted in not only the successful completion of the repair requested but David Kohler excelled in the handling of my service. His overall management resulted in not only the successful completion of the repair requested but also identified and notified me of additional problems that needed to be addressed in the near term future. More
by lmartin07
Employees Worked With
July 27, 2020
Beyond incompetent. Even after handing them a a diagnosis they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. More
by MB91
Employees Worked With
July 07, 2020
Help during COVID-19 Dave Kohler was fantastic. He understood the need to get my car in quickly, and was also more than willing to help me stay safe during this pandemic. Dave Kohler was fantastic. He understood the need to get my car in quickly, and was also more than willing to help me stay safe during this pandemic. It's wonderful to have that personal connection. More
by SOWagner
