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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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October 05, 2022

Shen Seguisi has always been the most attentive and helpful service advisor. He is why I continue to bring my Mercedes to Crown for service. More

by mgrauer
Recommend Dealer
Yes
Employees Worked With
Seth Kinniard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Shen this wonderful review! We are delighted that he consistently provides you with the quality care that you deserve, and he will be honored to know how confident you are in his efforts. Please do not hesitate to let us know how he and the team may be of further service to you in the future!

October 03, 2022

Michael Lyons is always a professional. He is why I continue to return to Crown Mercedes for my service needs. Great to have it fixed on the first visit. More

by rshook
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! We are happy to hear that Michael and the team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in anyway possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 01, 2022

Crown and Dave are a true representation of professionalism. Dave constantly goes beyond what is expected to ensure that I am satisfied as a customer and that my vehicles are services appropria More

by Neclaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Dave took great care of you. He will be honored to hear of your very kind words. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

September 24, 2022

Crown Mercedes is always customer focused and provides quality service. The Service Representative we have worked with for several years (Michael Lyons) is a true professional in every aspect and exceeds More

by jupiterguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are glad that Michael's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

September 24, 2022

Dave Kohler did a fantastic job getting my wife’s car in for service and done way before we expected! Thanks Again Dave!!! More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Dave Kohler
Sep 26, 2022 -

Crown Mercedes-Benz Dublin responded

Debbie, Thank you so much for your positive! We are so glad that Dave could get your wife's automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 17, 2022

Brian Moser did an excellent job. He kept me informed throughout the process. He has a great personality. More

by sueannphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Bryan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

September 16, 2022

Excellent service! Dave Kohler was so helpful, professional and knowledgeable. He made sure I got the answer to all my questions. Good job Dave! More

by Elnitz56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Dave took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 10, 2022

Michael Lyons went above and beyond to get my car serviced and returned to me much earlier than originally anticipated. More

by clgsmurphy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Michael could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Safe travels!

September 01, 2022

Bryan Moser did an excellent job working with us. I had an issue come up with another vehicle, and Bryan made sure my car got finished in time so we did not miss our daughters soccer game. He was gre More

by plwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Bryan could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

August 31, 2022

Crown and Bryan Moser were very prompt and professional during my annual maintenance service. Thank you Bryan for your thorough and professional handling of my visit. More

by djmonty1947
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are pleased that Bryan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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