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Crown Mercedes-Benz Dublin - Service Center
Dublin, OH
512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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512 Reviews of Crown Mercedes-Benz Dublin - Service Center
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May 11, 2021
Repetitious: An event that was just like the event before. The word describes the service of Crown Eurocars and service writer Dave Kohler. Many years of service by Dave are truly repetitious, alway before. The word describes the service of Crown Eurocars and service writer Dave Kohler. Many years of service by Dave are truly repetitious, always courteous, competent, responsive and knowledgeable, I simply drop the car, tell Dave to "give it what it needs" and go on my way. When I pick it up I am always happy with the result. More
by jwallace
Employees Worked With
Dave Kohler
May 07, 2021
Dave is the best. You don’t usually buy a car because of the service people. I initially took an SLK 350 in for service that wasn’t purchased there. Because of his impeccable service I have since purchased the service people. I initially took an SLK 350 in for service that wasn’t purchased there. Because of his impeccable service I have since purchased 2 other vehicles there. Always supplies a new loaner if work is going to take overnight. Keeps me updated with texts and phone calls also. More
by JD
Employees Worked With
April 17, 2021
Todd Johnson has always been a true professional. I have worked with Todd for years and I can always count on him with his expertise, professionalism, and kindness. worked with Todd for years and I can always count on him with his expertise, professionalism, and kindness. More
by Julie Mercker
Employees Worked With
April 15, 2021
Melissa was great and got someone to put the touch up paint on my car! She and Gilberto took the time out to help me! paint on my car! She and Gilberto took the time out to help me! More
by nikthomas82
April 14, 2021
I have had nothing but excellent, speedy service over the past 9 years. Dave Kohler is extremely efficient at his job, kind, caring, friendly, and dependable. I have been leasing cars at this dealership sinc past 9 years. Dave Kohler is extremely efficient at his job, kind, caring, friendly, and dependable. I have been leasing cars at this dealership since 2012 and have always been treated great-everyone is very attentive and helpful. More
by urbgirl
April 07, 2021
I really love working with Bryan Moser. He is professional, knowledgeable, kind and communicative. If he doesn't have an answer to a question, he readily investigates it. I really appreciate work professional, knowledgeable, kind and communicative. If he doesn't have an answer to a question, he readily investigates it. I really appreciate working with him. More
by Tante90
Employees Worked With
April 02, 2021
The service department at crown mercedes is so easy to work with. I would highly recommend Shen! Communication is really good. It’s nice to see the same familiar face every time we visit. work with. I would highly recommend Shen! Communication is really good. It’s nice to see the same familiar face every time we visit. More
by Brandyg
Employees Worked With
April 01, 2021
Todd Johnson is the best! He is one of the reasons we continue to buy from Crown. He provides exceptional service. Do not lose him! continue to buy from Crown. He provides exceptional service. Do not lose him! More
by 2griffindeb
Employees Worked With
March 30, 2021
Michael Lyons is my service writer. He is nice, polite and always takes the time to explain in detail services needed and preformed. Both of my cars receive excellent care from Michael. Brenda and always takes the time to explain in detail services needed and preformed. Both of my cars receive excellent care from Michael. Brenda More
by beststasko
Employees Worked With
March 29, 2021
Bryan in Service was incredibly professional and gave me options to meet my needs! He kept in touch with me throughout the process and made it easy. Definitely recommend this dealership. options to meet my needs! He kept in touch with me throughout the process and made it easy. Definitely recommend this dealership. More
by CCQ
Employees Worked With
