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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews
Call Service Center (888) 854-8278

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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June 25, 2021

Professional, accommodating on appts. and needs. Always been taken care of even in time constraint situations. More

by tonitaylor9356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kohler
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Jun 25, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are thrilled to hear that the quality of our services continuously meets your satisfaction, and we will certainly provide you with nothing less than the 5-star service that you deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

June 24, 2021

Excellent service. Dave Kohler is the best. Been served by him for many years. More

by Rhmoore6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kohler
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Jun 24, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to share this positive review! It is an honor to have your confidence and loyalty, and we are glad to hear that Dave continuously satisfies you and your automotive needs. We hope to continue serving you for many years to come. Safe travels!

June 15, 2021

Bryan Moser is very friendly and helpful. He made sure I was taken care of in a timely and professional manner. He is a pleasure to work with. More

by Buckeyegirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Bryan this positive review! We are happy to hear that he took great care of you and your automotive needs throughout your recent visit. He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

June 15, 2021

Todd Johnson has been handling my Mercedes service needs for over 20 years and has always done and outstanding job. Crown should be proud to have this super qualified Service Manager helping all their custo More

by P Ruddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
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June 15, 2021

Todd Johnson and the team at Crown Mercedes-Benz of Dublin did an outstanding job servicing my Mercedes. Quick and professional. Check-in was smooth and fast. More

by cliffwash1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are overjoyed that Todd and the team could be of assistance to you and get your automotive needs efficiently resolved. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality service in your visits to come!

June 09, 2021

Bryan moser helpful and easy to work with made sure we were aware of our choices and located a loaner car for us to use More

by mary abbott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2021 -

Crown Mercedes-Benz Dublin responded

Mary, We are so glad that Bryan could be of assistance to you and ensure that your experience went as seamlessly as possible. We thank you for taking the time to leave him this 5-star review. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 08, 2021

I had the pleasure of working with Shen for the first time on my service visit. He was so personable and knowledgeable about the requirements for my car and kept me well informed on the progress and coo More

by roscoedr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
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Jun 09, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for leaving Shen this excellent review! He certainly is a wonderful asset to our team, and we are overjoyed that he could be of valuable assistance to you! He will be honored to know how greatly you valued his service. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

June 03, 2021

I once again had the pleasure of working with Bryan Moser & once again, was extremely pleased. Bryan was attentive, professional & took time to explain everything to me. Thank you Bryan! More

by Glammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing this positive feedback! We are happy to hear that Bryan took great care of you and made your overall experience so informative and enjoyable! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

May 28, 2021

Ken Stuart has always gone above and beyond for us with customer service. A great reason to return and purchase our vehicles at this location repeatedly More

by tonitaylor9356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Ken this 5-star review! It is our pleasure to serve you, and we are pleased that he could consistently be of remarkable assistance to you! We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future!

May 25, 2021

I always deal with Mike when it comes to servicing my car and he always makes sure I am well taken care of! He is always professional and understanding! He is the best! -Fatima More

by Ftoure12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Crown Mercedes-Benz Dublin responded

Fatima, Thank you for leaving Mike this excellent review! We are happy to hear that he consistently takes exceptional care of you and your automotive needs. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

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