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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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August 06, 2021

Wonderful dealership. Shengqian Sagusi is a great representative when I took my Mercedes in for regular maintenance. More

by msells2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Michael Lyons has been my Service Rep for years. Always does his best to get me in as quickly as possible and the service work as always be perfect. More

by jbakerceo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Crown Mercedes-Benz Dublin responded

We greatly appreciate you taking the time to leave Michael this 5-star review! We are honored by your continued business, and we are overjoyed that he consistently provides you with a top-notch experience and gets your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we look forward to seeing you again the next time you are in need of automotive service! Safe travels!

August 05, 2021

Dave Kohler has been very attentive to my service needs from day one. Crown needs mire Dave Kohlers. He is the best; professional in every aspect. He is courteous, respectful, kind & gets the job completed More

by Cbus47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Salierno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Sexton
August 05, 2021

The service, staff, and and follow-up is second to none. More

by Jlot2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen
Aug 09, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are so glad that our team's efforts met your satisfaction. It is our pleasure to assist you, and we hope that you do not hesitate to let us know if we may ever be of further assistance to you in the future. Safe travels!

July 24, 2021

Shen Saguisi always takes such great care of me! Services are very expensive so I appreciate his personal service and extra attention to detail! Thanks More

by rhonda.e.worcester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Seely
Jul 26, 2021 -

Crown Mercedes-Benz Dublin responded

Rhonda, Thank you for taking the time to leave Shen this positive review! Offering thorough and efficient services is so important to us, and we are delighted that Shen's efforts always meets your satisfaction. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of Shen and the entire team!

July 21, 2021

We had great service from crown Mercedes-Benz and especially from Bryan Moser. He was extremely helpful, polite and kept us well informed. Bryan made it a good experience. I certainly would work wit More

by jules6143
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

I am always treated with respect and efficiency. Dave Kohler is a superb rep and I trust his assessments of my car issues. The service department runs very well. A bit disappointed with the time I had More

by Ottersmit2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

We took our car in for service. Shengqian Saguisi was very attentive to our issue and quickly handled our service. We appreciate the time he took with us. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shengqian Saguisi
Jul 13, 2021 -

Crown Mercedes-Benz Dublin responded

Diana, Thank yo so much for your positive review. Your safety and satisfaction are of the utmost importance to us, and we are delighted that Shengqian could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of the entire team!

July 01, 2021

Can’t say enough about the great work Dave Kohler did at Mercedes Crown of Dublin. He was responsive, accommodating and he and his team did excellent work on my vehicle. I will be sure to work with Dave More

by Marc D.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Very helpful with my repair and Bill Stevenson in sales helped me get my Mercedes me figured out - even though I didn’t buy my van there. Great service from Bill! More

by Toots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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