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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews
Call Service Center (888) 854-8278

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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October 05, 2021

Excellent courteous prompt detailed service was provided to me at Crown Mercedes on 10/4/21 More

by Sid Geller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shenauian Sanguisi
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Oct 05, 2021 -

Crown Mercedes-Benz Dublin responded

Sid, Thank you so much for your 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that our efforts could meet your satisfaction! It is our pleasure to serve you. We hope to see you again the next time you are in need of automotive service. Safe travels!

October 03, 2021

Mike Lyons at Crown Mercedes Benz is wonderful. He is attentive to your needs, clearly explains your service options and won't sell or push you to purchase a service you don't need or can wait on. I can' More

by Petefalz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Crown Mercedes-Benz Dublin responded

Pete, Thank you for taking the time to leave Mike this wonderful review! We are delighted that he consistently provides you with the quality service that you so much deserve! He will be honored to know how confident you are in his efforts with your automotive needs. We wish you the safest of travels until we meet again!

September 29, 2021

Michael Lyons is the best to ever do it. The Michael Jordan of the industry. Excellent customer service! More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2021

Kudos to Shen and the whole service team for squeezing me in on a short notice! You guys Rock! More

by Mbenguemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shengqian Saguisi
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Sep 29, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Shen and the team could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. We hope to see you again when the time comes for your vehicle's next service. Take care!

September 28, 2021

Excellent service from the dealer and with representative, Dave Koehler. Dave was fast and efficient, and even offered a loaner car, which I accepted. The loaner was a new GLC 300 like my 20 More

by jfminnich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2021

Friendly and professional service. Thank you Dave Koehler. Car was ready when promised. Pleasure to deal with. More

by Kirit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Koehler was very helpful
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September 28, 2021

Bryan Moser always takes the time to explain the details of my service appointment. He is courteous and prompt. He keeps me updated as to the status of my repair so I can easily plan for vehicle pick-up. More

by Jshepher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Bryan this 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs. We wish you the safest of travels until we meet again!

September 28, 2021

Was an easy process and the service was awesome. I will recommend Michcel anytime. Thanks More

by Elliotawani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for leaving Michael this 5-star review and recommendation! We are delighted that he provided you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future.

September 25, 2021

Have been a Crown Mercedes customer for 25 years. The Service Dept. is very responsive. My Service Manager, Dave Kohler, has always been knowledgeable and thorough about any service needs and issues with More

by dlmac02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kohler
Report | Print
September 25, 2021

Excellent service experience and was done on time as promised by Mr Lyons . Got a customer for life More

by lakeside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star review! Providing quality and efficient service is always our goal, and we are delighted that Michael's efforts met your satisfaction! It is an honor to have your confidence and loyalty. We look forward to providing you and your vehicle with our best care in the years to come! Safe travels!

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