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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.7
512 Reviews
Call Service Center (888) 854-8278

512 Reviews of Crown Mercedes-Benz Dublin - Service Center

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November 13, 2021

Dave Kohler in the service department is fantastic to work with. He is accommodating, knowledgeable and delivers a great customer experience. . More

by Marc D.
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Crown Mercedes-Benz Dublin responded

Marc, Thank you for taking the time to leave Dave this 5-star review! Providing top-notch service is so important to us, and we are so glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service.

November 12, 2021

Shen & the service team have always been top notch. I’ve been part of the dealership for several years and have never been disappointed. More

by Murphy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen
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Nov 12, 2021 -

Crown Mercedes-Benz Dublin responded

Murphy, Thank you for taking the time to leave us this wonderful review! We are honored by your continued business, and we are delighted that Shen and the team could consistently provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

November 11, 2021

Has always been great service and completing tasks Much appreciated and worked with my schedule More

by The stork md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Kinniard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your 5-star review! Providing thorough and efficient service is so important to us, and we are pleased that our efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service.

November 10, 2021

Top notch car dealership! Brian Moser in the service department was great to work with. More

by Rblakehomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Crown Mercedes-Benz Dublin responded

We are so glad that Bryan could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with in the future.

November 07, 2021

Been a 20+ yr customer. I get excellent service. Todd Johnson is outstanding - a 10 star! More

by Denise.stump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Kinniard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shen Saguisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2021 -

Crown Mercedes-Benz Dublin responded

Denise, Thank you for taking the time to leave us this excellent review! We are honored by your continued business, and we are thrilled that Todd provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs!

November 05, 2021

Great Customer Care - Todd Johnson got our service on the schedule quickly and done well. More

by Marta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Crown Mercedes-Benz Dublin responded

Marta, Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are delighted that he provided you with nothing less! It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

November 05, 2021

My Service advisor Shen Saguisi was fantastic and very prompt in letting me know the status of my warranty and service More

by Eaglegolfcars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
Report | Print
Nov 05, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Shen this wonderful review! We are so glad that he took great care of you and your vehicle during your recent visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 03, 2021

My service experiences have always been efficient and pleasant and so will return in the future. My service manager, Bryan Moser is always excellent. More

by Noreenmhawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Crown Mercedes-Benz Dublin responded

Noreen, Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we are delighted that Bryan's and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you, and we look forward to continue to provide you and your vehicle with our best care in your visits to come!

October 31, 2021

Shen has been a very helpful service advisor. My master tech Robbie I followed from another dealership. Thanks for making my experiences smooth. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
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October 31, 2021

Crown Eurocars of Dublin and Dave Kohler take excellent care of my car and me. More

by uk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Dave and the team could consistently provide you with exceptional care throughout your visits! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again.

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