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Crown Mercedes-Benz Dublin
Dublin, OH
2,224 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,224 reviews
August 20, 2022
Great service department - always have had a great experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! More
by FreddyO
Employees Worked With
August 14, 2022
Appointment set on timely basis. Intake was short. Work done on time as promised. Pick up smooth. Great uneventual, easy service. Hope all dealers could execute repairs like Crown. Intake was short. Work done on time as promised. Pick up smooth. Great uneventual, easy service. Hope all dealers could execute repairs like Crown. More
by Rids13
Employees Worked With
August 13, 2022
B.Moser my service advisor was very helpful and patience. I’m happy and pleased with my service I’m happy and pleased with my service More
by thinkherbal
Employees Worked With
August 11, 2022
This is our second Mercedes purchased with Crown. There is reason that we went back and we received the same exceptional service. We worked with Bret Donaldson and he was FANTASTIC! He is very know There is reason that we went back and we received the same exceptional service. We worked with Bret Donaldson and he was FANTASTIC! He is very knowledgeable and took great care of us. More
by apatel
August 10, 2022
Given the current high price of cars, I wasn’t hoping to make a purchase when I entered the dealership on Saturday morning. However, the staff listened to my needs and did great effort to ensure that they p make a purchase when I entered the dealership on Saturday morning. However, the staff listened to my needs and did great effort to ensure that they present an option to me that I could not say no to. Thanks a lot for the smartness of sales team as well as management representatives to make a deal with a customer who was at best there for window shopping! More
by Naveen
Employees Worked With
Other Employees :
Melisa Greenberg, CJ Sexton, Youssoupha Mbao
August 09, 2022
Youssoupha Mbao was a pleasure to work with. He provided all the information I needed to feel comfortable buying the 2019 C 300. He went above and beyond my expectation, going out of his way t He provided all the information I needed to feel comfortable buying the 2019 C 300. He went above and beyond my expectation, going out of his way to accommodate and answer any question or concern. More
by mlinville1
August 06, 2022
Bill S and CJ were amazing to work with! I can't say thank you enough for all your help and the smooth process of something that was very nerve wrecking for me. I will always recommend other I can't say thank you enough for all your help and the smooth process of something that was very nerve wrecking for me. I will always recommend other to go to them. So thankful. More
by POPIELARZL
August 05, 2022
Crown was a pleasure to work with, they make the process enjoyable. Bret Donaldson worked closely with me to ensure I built the perfect car and held my hand throughout the process. I'll definitely be callin enjoyable. Bret Donaldson worked closely with me to ensure I built the perfect car and held my hand throughout the process. I'll definitely be calling Bret again when it's time to upgrade. More
by ezrasimon123
August 02, 2022
Crown has always treated us with respect and continue to do everything they can to make the experience of buying a car a great time. Austin and CJ took great care of us. do everything they can to make the experience of buying a car a great time. Austin and CJ took great care of us. More
by Dhannan
