Crown Mercedes-Benz Dublin

Crown Mercedes is always customer focused and provides quality service. The Service Representative we have worked with for several years (Michael Lyons) is a true professional in every aspect and exceeds quality service. The Service Representative we have worked with for several years (Michael Lyons) is a true professional in every aspect and exceeds the customer care expectations. More

Dave Kohler did a fantastic job getting my wife’s car in for service and done way before we expected! Thanks Again Dave!!! for service and done way before we expected! Thanks Again Dave!!! More

Very pleased with the service I received from Ken Stuart. There are only a few Mercedes dealerships in Columbus, and I have shopped at all of them - this is the only one worth returning to for multiple purch There are only a few Mercedes dealerships in Columbus, and I have shopped at all of them - this is the only one worth returning to for multiple purchases More

Brian Moser did an excellent job. He kept me informed throughout the process. He has a great personality. He kept me informed throughout the process. He has a great personality. More

Excellent service! Dave Kohler was so helpful, professional and knowledgeable. He made sure I got the answer to all my questions. Good job Dave! Dave Kohler was so helpful, professional and knowledgeable. He made sure I got the answer to all my questions. Good job Dave! More

Outstanding service from our salesperson Melissa Greenberg. She was very personable and extremely knowledgeable about Mercedes. Melissa made our car buying experience exceptional! Thank you, Tim a Greenberg. She was very personable and extremely knowledgeable about Mercedes. Melissa made our car buying experience exceptional! Thank you, Tim and Melody More

I want to take this opportunity to express my sincere gratitude to Melisa Greenberg and CJ Sexton at Crown Mercedes’ of Dublin for the extraordinary customer service provided when purchasing my new C300. gratitude to Melisa Greenberg and CJ Sexton at Crown Mercedes’ of Dublin for the extraordinary customer service provided when purchasing my new C300. All of the anxiety immediately went away the moment I was greeted with a smile and provided assurance that my time spent would flow seamlessly, that my experience mattered and my comfort level was important to them. My car was ordered in January and as one would imagine, there were a lot of questions and several concerns due to the unknown nature of this unique car buying experience. However, Melisa, was there every step of the way to explain the process and assure me that ultimately, in the end, I would completely be satisfied and I was. The soft handoff from Melisa to CJ was yet another reason why I highly recommend buying a car from Crown Mercedes. CJ took note of my previous purchase history and reminded me of my must haves, but also recommended the necessity of including certain amenities in my financing that would support the what if’s after driving off the lot. In the end, I was totally and completely happy with the overall experience and look forward to working with Melisa GREENBERG and CJ SEXTON well into the future. What an unbelievable duo, but most importantly the best representation of Crown Mercedes-of Dublin. More

Michael Lyons went above and beyond to get my car serviced and returned to me much earlier than originally anticipated. serviced and returned to me much earlier than originally anticipated. More

Melissa was so helpful with my purchase of 300 C series. She was informative and helpful. She was informative and helpful. More

The entire staff at Crown Mercedes was kind, professional, relaxed, informative, respectful of my time, and enthusiastic about their jobs. They made the entire car building, purchasing, and pick professional, relaxed, informative, respectful of my time, and enthusiastic about their jobs. They made the entire car building, purchasing, and pick up fun and easy. More