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Crown Mercedes-Benz Dublin
Dublin, OH
2,224 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,224 reviews
October 13, 2022
It is a great experience Ken Stuart is great This is the third car from him Finance and arrive also great the third car from him Finance and arrive also great More
by Cindy and Bob
October 11, 2022
Bret Donaldson was very good to work with. Professional, knowledgeable, respectful of my time. Would recommend him and the Dublin dealership to griends Professional, knowledgeable, respectful of my time. Would recommend him and the Dublin dealership to griends More
by Shepherd.brenda7
Employees Worked With
Bret Donaldson
October 09, 2022
Have been dealing with Crown Mercedes Benz Of Dublin for the last 26 years. Top professional personnel throughout the dealership. My service advisor Dave Kohler has always taken care of my wife and I for a the last 26 years. Top professional personnel throughout the dealership. My service advisor Dave Kohler has always taken care of my wife and I for a very longtime due his professional appearance and knowledge of the brand. More
by Dave Thomas
Employees Worked With
October 09, 2022
Great experience. Ken took great care of us and made things run very smoothly today. Ken took great care of us and made things run very smoothly today. More
by cunn9305
Employees Worked With
October 07, 2022
I have used Crown Mercedes for the purchase and service of multiple vehicles since 2009. I have found that this brand/dealership experience to be exceptional. I especially appreciate the personal attenti of multiple vehicles since 2009. I have found that this brand/dealership experience to be exceptional. I especially appreciate the personal attention given by the service advisors. I have had the pleasure of working with Dave Kohler for over ten years. He has always been excellent from getting me a timely appointment with a loaner vehicle to accurately communicating recommended services and repairs. More
by BoSoxpal57
Employees Worked With
October 05, 2022
Shen Seguisi has always been the most attentive and helpful service advisor. He is why I continue to bring my Mercedes to Crown for service. helpful service advisor. He is why I continue to bring my Mercedes to Crown for service. More
by mgrauer
October 03, 2022
Michael Lyons is always a professional. He is why I continue to return to Crown Mercedes for my service needs. Great to have it fixed on the first visit. He is why I continue to return to Crown Mercedes for my service needs. Great to have it fixed on the first visit. More
by rshook
Employees Worked With
October 01, 2022
Crown and Dave are a true representation of professionalism. Dave constantly goes beyond what is expected to ensure that I am satisfied as a customer and that my vehicles are services appropria professionalism. Dave constantly goes beyond what is expected to ensure that I am satisfied as a customer and that my vehicles are services appropriately. Big fan of Dave and Crown. More
by Neclaw
Employees Worked With
September 29, 2022
Ken guided me through the purchase of an Eqs. It was clear from the beginning that his top priority was making sure my goals were met as opposed to just making a sale. He was attentive, detail It was clear from the beginning that his top priority was making sure my goals were met as opposed to just making a sale. He was attentive, detail oriented and extremely knowledgeable. It was clear that he had years of experience with the brand and a true passion for his job and an understanding of the car he was selling. You will not find a better person to work with. Ask for Ken if you go to Crown Mercedes! More
by Gsand55
Employees Worked With
