Crown Mercedes-Benz Dublin

I just traded off my 2002 CLK 320 Mercedes convertible (98,000 miles) for a 2007 pontiac G6 GT hardtop convertible (23,000 miles), purchased at Jack Maxton. I originally bought my Mercedes at a non-Merce (98,000 miles) for a 2007 pontiac G6 GT hardtop convertible (23,000 miles), purchased at Jack Maxton. I originally bought my Mercedes at a non-Mercedes dealer and was having it serviced elsewhere, but kept encountering problems. When I took the Mercedes to Crown, Seth Kinniard assisted me. He and his staff were able to take care of my car problems quickly. Seth was very personable as well as knowledgeable and accommodating. He could not have been any nicer. I would rate Crown Mercedes and Seth Kinniard very high on quality service and customer relations. Sharon Law More

I have been more than pleased with their service. Mr Ron Shook professionlism is over the top. He goes out of his way to do everything possible to take care of my auto and explains all details to me. When Shook professionlism is over the top. He goes out of his way to do everything possible to take care of my auto and explains all details to me. When I leave the his shop I know I've received the best service anyone can get. All of the staff I talk with are very friendly and respectable. I'm so pleased to be apart of the Crown Motors Family. I would recommend them highly to anyone shopping for a Mercedes. More

He was very helpful and listened to what I wanted in a vehicle. (price, quality, etc.). He was very professional and gave his undivided attention to detail. I have referred individuals who are referrin vehicle. (price, quality, etc.). He was very professional and gave his undivided attention to detail. I have referred individuals who are referring individuals. My very close friend bought a mercedes from Mr. Norman within a week of my purchase. He is currently working on a deal for my daughter. I really like Crown Mercedes and Mr. Norman adds an additional plus to the experience. More

Richard was very professional and knowledgable of Mercedes-Benz products. Answered all of my questions when purchasing a new vehicle. I have been pleased with the ease of purchasing my new ML. I w Mercedes-Benz products. Answered all of my questions when purchasing a new vehicle. I have been pleased with the ease of purchasing my new ML. I was not pushed into making a decision until I was ready after much evaluation of several cars and dealerships. I have had outstanding, friendly service from day one! Thanks! More

I was introduced to john by my son. He helped us find the car I wanted and gave us a great deal. Iwas not sure that I could afford a mercedes, but, John took the time to help find the right one that I liked, car I wanted and gave us a great deal. Iwas not sure that I could afford a mercedes, but, John took the time to help find the right one that I liked, and one that fit in my budget. Our family will keep calling him for ALL our car needs. More

Excellent experience! Our highly attentive sales representative (Richard Norman) took great care of us from the moment we stepped on the lot. He was professional and courteous and took the time to representative (Richard Norman) took great care of us from the moment we stepped on the lot. He was professional and courteous and took the time to figure out exactly what we were looking for. My wife and I had gone to other Mercedes dealerships including another in columbus,and no one had a CL550 for us to test drive. Crown did not either, but the difference became apparently quickly when our sales representative and manager immediatley began searching for one. I was hopeful that I would be able to test drive one perhaps in a week or so... one arrived at the dealership within half an hour! It is this type of service which set them apart from any other car dealership that I had visited. Needless to say we purchased a new car. Throughout this process, the entire staff was attentive and efficient, and made this a wonderful experience for myself and my family. More

Extremely efficient, no nonsense, direct way of conducting the sale. Very happy with the way the dealer let us spend time to borrow and look at the car away from the lot. Very informative/knowle conducting the sale. Very happy with the way the dealer let us spend time to borrow and look at the car away from the lot. Very informative/knowledgeable about the car, financing process, etc. Also, impressed by the way they did not put their competition down in any way. More

The E350 I wanted with specific options and color was in very short supply. Tom Sands located the car I wanted when my local dealer couldn't/wouldn't. Crown's price was the best I could find and it was wort very short supply. Tom Sands located the car I wanted when my local dealer couldn't/wouldn't. Crown's price was the best I could find and it was worth driving 200 miles to get the right car at the best price. Tom was very pleasant and cooperative throughout the process. More

I'm very into cars. I've been driving Cadillacs for years and have been curious about Mercedes for a while now. I stopped in about a month ago to look at an S550. I was met by Richard Norman, who was years and have been curious about Mercedes for a while now. I stopped in about a month ago to look at an S550. I was met by Richard Norman, who was very friendly and professional. I am a person who really doesn't enjoy buying cars. However, his genuiness and low-pressure style were refreshing. At his suggestion, I did a test drive. Naturally I loved it-an amazing automobile! Though it was a 2007, it drove like a new car-unbelievable! I had been a loyal Cadillac guy for over 20 years, usually ordering a new Cadillac every 2-3 years. Unfortunately, my old dealership had been "absorbed" into one of the giant corporate run groups that sells lots of brands. I really felt like I was just a number, and a really small one at that. Richard Norman followed up with me without being obtrusive. I did return to Crown Mercedes and bought the S550 4Matic that I originally test drove. I feel I got a very good deal on the car and the experience was like "the good old days" when I felt like someone really appreciated my business and wanted me as a customer for life. The car is an amazing piece of design and engineering. The dealership is absolutely the best I've ever dealt with. They not only have free car washes, they dry the car by hand so it looks perfect! I still can't believe it! Richard Norman was great, too! I will be happy to refer my business associates and friends to him and Crown Mercedes of Dublin! More

Ken does a great job informing his customers of specials, offerings and information about cars (pros, cons, good deals, etc.) and following up with purchases and service. The service department is helpful as offerings and information about cars (pros, cons, good deals, etc.) and following up with purchases and service. The service department is helpful as I have had no problem replacing parts on my vehicle that are still under warranty. Other employees are willing to greet everyone with a smile and direct you to the staff member or perfect car you are looking for More