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Crown Mercedes-Benz Dublin

Dublin, OH

4.8
2,225 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,225 reviews

December 31, 2021

Shengqian Saguisi did an excellent job coordinating a routine service, providing a loaner and contacting a sales representative for a car purchase. This is not the first time that he was involved in our More

by GLK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Shengqian! He will be honored to know that you deeply value his service. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service! Safe travels!

December 30, 2021

Above Excellent Ken Stuart is one of the Best In Sales and makes it enjoyable to buy a vehicle at Crown ! Bryan Moser and Todd who deal with everyone’s problems do it with the upmost of courtesy especiall More

by barbarasteinbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Sexton
Jan 04, 2022 -

Crown Mercedes-Benz Dublin responded

Barbara, Thank you so much for your wonderful review! We are honored by your continued business, and we are delighted that Ken, Bryan, Todd, and CJ provided you with the A+ service that you so much deserve! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 30, 2021

Awesome, no pressure experience. Honest about current delivery times on vehicles. Melisa Greenburg was great to work with. More

by CZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg
Jan 04, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are so glad that Melisa could provide you with a pressure-free and remarkable experience! it is our pleasure to assist you in any way possible. If there is ever anything more that Melisa and the team may help you with, please do not hesitate to give us a call!

December 30, 2021

Recently purchased a 2021 GLC 300 from Crown of Dublin and needed minor service. Dave Kohler has been extremely helpful in getting us in quickly and in helping us navigate the features on the vehicle. We More

by E350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Dave provided you with the quality service that you so much deserve! We greatly appreciate the opportunity to work with you. Wishing you the safest of travels in your new ride!

December 28, 2021

Bill is extremely professional and very helpful during the time we ordered the car until it came in More

by resnat1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are so glad that Bill provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

December 28, 2021

My whole family has bought cars from Crown and CJ over the years! We currently have 5 Mercedes SUV's in our family!!! I bought a new GLS450 back in 2019 from CJ and Melisa and absolutely loved it and the More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Greenberg, CJ Sexton, Richard Renner
Dec 28, 2021 -

Crown Mercedes-Benz Dublin responded

Christopher, Thank you for taking the time to leave us this amazing review! Providing a seamless and exceptional experience is always our goal, and we are delighted that CJ's, Melisa's, and RIchard's efforts met your satisfaction! We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new Mercedes-Benz GLS 450- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 27, 2021

The entire experience from start to finish was great. I drove a few hours to look at the car, and to test drive, and wanted to take a day or so to think about the purchase as I was looking at another brand More

by Pittfan2885
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Vukovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tippie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave us this wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Bill provided you with a pressure-free and exceptional experience! He will be delighted to know that you greatly valued his service. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 26, 2021

It’s not about the dealership as it is about the people. Ken Stuart helped us navigate the hold process and is so knowledgeable that he made this buying experience great. More

by George
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Sexton
Dec 27, 2021 -

Crown Mercedes-Benz Dublin responded

George, Thank you so much for your wonderful review! We are overjoyed that Ken provided you with the quality care that you so much deserve! We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

December 23, 2021

We are pleased with the work they did for us. Bryan Moser was very nice and helpful. More

by Zahra Changizi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Crown Mercedes-Benz Dublin responded

Zahra, Thank you so much for your wonderful review! We are so glad that Bryan provided you with great care throughout your visit! Your satisfaction means so much to us! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

December 22, 2021

Mr lion’s is always professional and considerate and goes great lengths to take care of any issues that are brought to his attention.I’m sure he’s a great asset to the crown dealership.with that being said b More

by Crawlinz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Michael this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

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