Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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When looking at cars I always expect the stereo-typical greeting that makes me want to stay in my car & just drive through the lot with the windows up. What I liked best upon my arrival at Crown was how Mi greeting that makes me want to stay in my car & just drive through the lot with the windows up. What I liked best upon my arrival at Crown was how Mike Gale greeted me in such a professional non threatiening manner that made me feel very comfortable & not want to run away. I was looking at both of the CLS-550s on the lot, Mike knew his stuff & answered every question I had to my satisfaction. Even though I look poor & drove up in a Ford F150 expecting to be ignored, Mike greeted me promptly & treated me like a VIP & that is why I'll be back when my lease is up on my 08 Lexus GS. Thank's Mike. More
The customer service that Ken provides is that of an expert on Mercedes-Benz products with the ability to understand which Mercedes-Benz will suit the customer needs best. Ken will give you an hour and expert on Mercedes-Benz products with the ability to understand which Mercedes-Benz will suit the customer needs best. Ken will give you an hour and a half seminar on the operation of all your car's features after your purchase. The quality of Ken's orientation of your vehicle for you is the best I have ever experienced and a quite surprising dedication to his product. Ken is very friendly, courteous, and responsive. I rate the overall experience excellent because it was! Crown Eurocars of Dublin exceeded my expatiation of trade-in value and met my payable price for my purchase. More
As a single woman, it is not always easy to be taken seriously when shopping for a new car. However, when I met, Tom Sands, I was treated with respect and professionalism. My experience at Crown was o seriously when shopping for a new car. However, when I met, Tom Sands, I was treated with respect and professionalism. My experience at Crown was outstanding. Tom thoroughly explained the car and why it was the best fit for my needs and lifestyle. I felt that he gave me the best price for my new car and I am very happy with the experience. Since taking delivery of my new Mercedes Benz, several months ago, Tom has called me regularly to make sure I am happy with my new car and that I completely understand how everything works. I really appreciate his knowledge of the vehicle and his follow up after the sale. I firmly believe that Mr. Sands cares about my experience as a Mercedes Benz owner. I highly recommend Tom Sands and Crown Mercedes Benz. More
I visited Crown Motors on a whim. Upon entering the showroom , I encountered Richard Norman , a sales representative who was assisting another customer. He ask if I could wait a few minutes , and he ' showroom , I encountered Richard Norman , a sales representative who was assisting another customer. He ask if I could wait a few minutes , and he 'd be with me momentarily . I could tell by his demeanor, that we were going to hit it off . I explained to him what I was looking for and it was apparent that he made every effort to match me with a car that would fit may needs and price range. This man was most courtious and professionial in his approach. There was not a hint of any high- pressure tactics I had encountered at other luxsurey car agencies. Richard krew his product and willingly shared information with me of all the capabilities of the model I was most interested in. Unlike other car shopping experiences, Mr. Norman actually made the whole thing enjoyable. I purchased a vehicle from him at a no haggle fair price I would reccomend to anybody in the market for a high- end car to visit Crown Motors and Richard Norman ,in particular, before looking elsewhere . Tom Twyford Powell, Ohio More
An incredible experience. Tom Sands is great. The most professional salesperson I have ever met! Crown is lucky to have him! I will recommend Tom to all my friends and family! I have purchased many aut professional salesperson I have ever met! Crown is lucky to have him! I will recommend Tom to all my friends and family! I have purchased many autos in my life and I have never been so professionally treated. More
I am the CEO of a major Corporation. I have worked with the smartest and most sophisticated people in the world. I was referred to Mr. Sands by an associate. I was told, by my associate that Mr. Sands wa the smartest and most sophisticated people in the world. I was referred to Mr. Sands by an associate. I was told, by my associate that Mr. Sands was like no other salesperson. My associate was correct. My experience with Tom was like dealing with a colleague or associate in my business life. He was straightforward and upfront. He was willing to work with me on my terms; which is unusual. I will continue to work with Tom and Crown into the future and have recommended him to my associates. More
It is not often that I take the time to answer a survey or write a review. However, I think it is important on those rare occasions when one's expectations are exceeded by another. In this case, I am ref or write a review. However, I think it is important on those rare occasions when one's expectations are exceeded by another. In this case, I am referring to my experience with Tom Sands, with Crown Mercedes Benz. I came to know Tom when I walked in to Crown shopping for a car for my wife. He took the time to thoroughly explain the new 2010 E Class, its systems, features and amenities. Although I was not ready to make an immediate purchasing decision, Tom was patient with my wife and I and was willing to give me the time to think through my decision without pressure. I had been shopping for a Mercedes at the dealer at Easton, but found that Tom's knowledge and professionalism was far superior to anything I experience at that other dealership. After my experience with Tom Sands, I will never shop at any other Mercedes Benz dealer. At delivery, Tom took the time to go through the car with my wife, patiently and with expertise. He took the time to pair my wife's phone and set up our garage door opener. I highly recommend Tom and Crown Mercedes Benz. My best car buying experience by far! More
About Me: Female, 35, Married, Two Children, Self-Employed. Review: When looking for a vehicle for our family, I knew we wanted a safe, luxury vehicle. I had gone to several dealerships in Self-Employed. Review: When looking for a vehicle for our family, I knew we wanted a safe, luxury vehicle. I had gone to several dealerships in the Columbus Ohio area including many in Easton and Dublin. I had given specific requirements to each dealership, including mileage, year, condition, options and price. I even sent out requests to Cincinnati and Cleveland. Some dealerships called but most were unable to work within my parameters. Richard called me many times and I was able to deal with him while working at home. This was very convenient for me, since I work from home and have children. I can honestly say, Richard did not give up until he found me the car within my specific requirements. Amazingly, it took him only a few days! My Recommendation: If you are looking for a Used or Certified Pre-Owned Mercedes and want someone to give you the attention you deserve, call Crown Euro Cars of Dublin and ask to talk to Richard Norman. More
This is my second car with Mike - he's a great salesman who is very knowlegeable and always is prepared for my visit. He is attentive and has my best interest at heart. Thanks, Mike for taking the time to who is very knowlegeable and always is prepared for my visit. He is attentive and has my best interest at heart. Thanks, Mike for taking the time to show us the options available on the E Class and for steering us in the right direction. More
I would highly recommend Ken Stuart as a sales representative at Crown Mercedes. He is extremely professional, patient and knowledgable. I brought my pre-owned Mercedes in for service with the r representative at Crown Mercedes. He is extremely professional, patient and knowledgable. I brought my pre-owned Mercedes in for service with the remote thought of purchasing a new vehicle (same model). The service manager was extremely accommodating and willing to get the job finished while I was there without having to return. While waiting I looked at new models and was helped by my previous salesman, Ken. He spent several hours with me going over new models and at the end of the day, I drove a new GL 450 home. I will send all I know to Crown and Ken Stuart for new cars. They have a satisfied customer for life. Thank you to all at the Dealership for a great experience. Ken Stuart, Ryan (sales manager) and Ron (service manager). More