Crown Mercedes-Benz Dublin

Through a fairly extensive search on the internet for a new car, I located the car I wanted at Crown Eurocars. I worked with Michael Gale and my entire experience was handled via telephone, (many calls wi new car, I located the car I wanted at Crown Eurocars. I worked with Michael Gale and my entire experience was handled via telephone, (many calls with Mike) email, (many emails) picture messages via cell phone, FedEx and even a delivery company! Mike made everything so easy and walked me through every step of the process. We spoke a number of times a day for almost a week. Mike knew and understood my hesitation in purchasing a car sight unseen (other than the web and cell phone pictures). Once the deal was done, Mike was even able to locate and negotiate a better shipping quote to transport my car to my home in Maryland. Mike sent me pictures as my car was being loaded and as it left the lot for Maryland. Once my car arrived, Mike again spent time on the phone and walked me through every detail of the car, explaining everything thoroughly. He was patient and professional while talking me through the location of various features. I have had my car for a week now and love it! The best car shopping, purchasing and sales experience ever! Thank you Mike and Crown Eurocars! Lisa More

When we decided to purchase a new car, Richard was extremely helpful. He is very outgoing and put us at ease immediately. Richard is customer oriented, extremely professional and put our needs first extremely helpful. He is very outgoing and put us at ease immediately. Richard is customer oriented, extremely professional and put our needs first and foremost. We were able to purchase our dream car that we never thought would be possible. Despite a few things with the automobile that needed attended to, Richard ensured that the work was thoroughly done and completed in a timely manner. He devoted additional time after purchase to answer any questions we posed in respect to learning about a luxury foreign car. Richard provided us with a very postive experience. We will certainly recommend him and Crown Eurocars again. More

When I arrived at the Crown Mercedes-Benz location, I was extremely pleased at how very welcoming and attentive my associate treated me from the beginning and even until the end of our encounter. I expresse extremely pleased at how very welcoming and attentive my associate treated me from the beginning and even until the end of our encounter. I expressed all of my interests, and expectations, and was treated with respect, honesty and great personalized service. My associate was very knowledgeable of the Mercedes-Benz line of vehicles, and his presentation of the vehicle that I purchased was elegant and most of all "Not Pushy." I would very much recommend this location to others looking to purchase a new vehicle. More

Richard made this deal happen even through we faced several challenges. His outgoing personality and positive attitude make him an outstanding salesperson. Crown Mercedes is fortunate to have such a pe several challenges. His outgoing personality and positive attitude make him an outstanding salesperson. Crown Mercedes is fortunate to have such a person on their staff. I will be a strong supported of this dealership. More

rICHARD TO VERY GOOD CARE OF US WHICH RESULTED IN AN AWESOME VEHICLE HE LISTENED TO OUR CONCERNS AND NEEDS. wE FELT LIKE WE KNOW HIM FOR EVER. WE ARE CONFIDENT HE WILL BE A FRIEND FOR LIFE.HE HAS A TERR AWESOME VEHICLE HE LISTENED TO OUR CONCERNS AND NEEDS. wE FELT LIKE WE KNOW HIM FOR EVER. WE ARE CONFIDENT HE WILL BE A FRIEND FOR LIFE.HE HAS A TERRIFIC PERSONALITY. HE WAS VERY ACCOMODATING AND MADE SURE WE WERE TAKEN CARE OF AND HAPPY THE WHOLE TIME WE WERE THERE. WE RECIEVED A PHONE CALL THE NEXT DAY WHICH WAS VERY NICE. WE WILL DEFINATELY RECOMMEND HIM AND THIS DEALERSHIP TO ALL OUR FRIENDS. More

Because of an extremely unpleasant customer service experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and experience at "another" Mercedes Benz dealership, I had strongly considered not purchasing my first Mercedes. I decided to give it another try and I made a call to Crown Eurocars. My sales consultant was Mr. Konstantine Chumak. I shared my previous experience with him and he assured me that I would be properly taken care of at Crown. The service I received was nothing short of “FANTASTIC!” Mr. Chumak did everything possible to assist me in choosing the perfect vehicle. I wanted a Mercedes Benz M-Class 350. Mr. Chumak found the “PERFECT” vehicle for me. I can not accurately convey how well I was treated my Konstantine. I did not experience the pressure tactics I previously encountered at “another” dealership and most of all Mr. Chumak made sure that understood each level of the purchasing process. My M-CLASS was cleaned and detailed on the day I took possession of it, however I was most impressed with the fact that Konstantine took the time to demonstrate and explain the outstanding features of my new M-Class. I am extremely pleased with my car buying experience. I highly recommend Crown Eurocars and Konstantine. Thank you Crown and more importantly thank you Konstantine because it was largely due to your professionalism, kindness and patience which made this the BEST car buying experience I have ever had. I will continue to recommend Crown to my family and friends. YOU ALL ARE THE BEST! MH More

Richard was very helpful when my husband and I came in to see him. He helped us find a car that I liked and could afford. He was very friendly. We had looked other places and we found Richard and Crown to see him. He helped us find a car that I liked and could afford. He was very friendly. We had looked other places and we found Richard and Crown to be the most efficient and affordable for our budget. More

We highly recommend Crown Mercedes and our salesman, Stephen Revard for their high level of professionalism and customer service. We have purchased many different makes and models over the years and hav Stephen Revard for their high level of professionalism and customer service. We have purchased many different makes and models over the years and have found the experience enjoyable each time. The service department is outstanding and very customer oriented. We always recommend Crown to our friends. More

I just took delivery of my new E series convertible, and I am thrilled! Steven Revard was absolutely wonderful helping me each step of the way in my decision process. He is knowledgeable, patient, and doe I am thrilled! Steven Revard was absolutely wonderful helping me each step of the way in my decision process. He is knowledgeable, patient, and does a very good job of helping a person settle into a new car comfortably. I drove away extremely happy with my new car but most especially, with a good feeling for your dealership because of Steven Revard. I would definitely recommend him to friends. Thank you for having people like Steven in your organization. More

Richard was of excellent help for this shopping experience. He did not try to push anything on me and I felt like I was guided yet, in control. This man has great integrity and is very capable and experience. He did not try to push anything on me and I felt like I was guided yet, in control. This man has great integrity and is very capable and worthy to "wear more hats" in the Crown organization. I say this because he proved to be a great guide and many,many more shoppers will be very pleased with Richard's service. So it would be unfair to future buyers to totally remove him from the sales floor but I think Crown(which already has great ratings) may do slightly better with this guy in management somewhere near the shopper. His attitude is totally awesome and was focused on getting the right fit for my needs instead of the typical "let's make a deal" scenario. I highly recommend that anyone shopping for Mercedes go to Crown Eurocars of Dublin and ask for Richard. You will not be disappointed! More