Crown Mercedes-Benz Dublin

My wife and I had the pleasure of meeting and working with Richard Norman during our recent purchase of a 2011 Mercedes-Benz E-350. Richard was referred to us from a friend, who is a Mercedes-Benz own with Richard Norman during our recent purchase of a 2011 Mercedes-Benz E-350. Richard was referred to us from a friend, who is a Mercedes-Benz owner and asked us to call Richard before we decided on any purchase of any make vehicle. It was our original plan to buy a 2011 Cadillac Coupe, but after meeting with Richard and he educating us regarding the buying process, the difference in makes of vehicles pros and cons, in addition to him just listening to our wants and needs in a vehicle, it was a no brainer that we were going to buy a Mercedes-Benz and Richard was going to be our salesperson. Richard agreed to come in to the dealership on his day off and on short notice just to accommodate us in our search. Richard is a very professional, knowledgeable salesperson and one that strives to meet and exceed your expectations. We highly recommend that you give Richard Norman at Crown Mercedes-Benz the opportunity to be of service to anyone looking to buy their next vehicle. Neil & Barbara Mason More

My recent experience with this dealership was extremely positive. I primarily worked with Richard Norman who exceeded my expectations in every way. Everyone else was very courteous and helpful as well. I positive. I primarily worked with Richard Norman who exceeded my expectations in every way. Everyone else was very courteous and helpful as well. I found an excellent vehicle that met my needs totally. I was given every opportunity to be comfortable with my decision. More importantly, I was never pressured, even slightly, and it was clear that my satisfaction was even more important than the sale. There were no surprises in the final numbers--something unusual in my experience buying big ticket items. I highly recommend this dealership. More

Mr. Norman work magic getting me in to a car, I walked into the dealership with no hope and left with a beautiful car. I have never met a car Salesmen that work so hard in getting me into a car. The custo into the dealership with no hope and left with a beautiful car. I have never met a car Salesmen that work so hard in getting me into a car. The customer services was excellant from the time I walked into the dealership til the time I left. I will never go to another car salemen or dealership again. If you are looking for a car and dont want to go thru the trouble go to crown motors. Best place in columbus to go. More

richard our sales rep was great kind and courteous. He had great product knowledege and proably would not have bought thid beautigul car from tichard. he is the icing on the cake for us in buying from cr had great product knowledege and proably would not have bought thid beautigul car from tichard. he is the icing on the cake for us in buying from crown euro cars. he has a wonderful demeanor and made the sale very smooth. he described all the options to us and was simply wonderful. sincerely, nagi f. tanagho More

Richard Norman made the deal happen! He Followed up with every concern and listened to what was being asked and worked very hard to deliver! He added a very personal touch to doing business and would rate every concern and listened to what was being asked and worked very hard to deliver! He added a very personal touch to doing business and would rate him 10 out of 10! The other posts i read are very accurate of the type of dealership! More

When I walked onto the premises, I was greeted (outside) by Richard Norman. He was extremely friendly, inviting, and personal. Richard helped me find the vehicle to meet my needs. He then very patiently wor by Richard Norman. He was extremely friendly, inviting, and personal. Richard helped me find the vehicle to meet my needs. He then very patiently worked with me (much of the afternoon) to come to an agreeable lease agreement. Throughout this experience, Richard made me feel comfortable and relaxed. I leased this vehicle 8 months ago. I was at the dealership yesterday, for service to maintenance my vehicle, and ran into Richard for the first time in 8 months. Richard called me by my first name, asked me how my professional career was going (he remembered what I do for a living), and asked about my family. I was very impressed that Richard had remembered everything about me with all of the customers that he comes into contact with on a daily basis. I would highly recommend Richard Norman to anyone who is interested in purchasing/leasing a Mercedes Benz. Karla More

Richard Norman was a delight to do business with. Because we were out of town we initially established contact via phone. He was very kind and helped us come to an agreement. His willingness to give us a gre we were out of town we initially established contact via phone. He was very kind and helped us come to an agreement. His willingness to give us a great deal in addition to his personality encouraged my wife and I to drive up to Dublin from Kentucky. When we arrived Richard was quick to greet us and did an excellent job informing us on our new purchase. (A used 2008 ML 350). When he did not know an answer, Richard did his best to find it! I would highly recommend this dealership and especially this dealer because of the reasons described above. We will be referring friends and family and would love to do business with Richard and Crown in the future! More

The sales consultant that I worked with made a genuine effort to understand why I was looking, what I wanted and what was most important to me. He was very responsive and i was never left waiting for a ca effort to understand why I was looking, what I wanted and what was most important to me. He was very responsive and i was never left waiting for a callback. His communication and patience were outstanding. I really enjoy working with the whole Crown team as a customer, It is a relationship I've had with them for nearly ten years! More

SALESMAN IS VERY FRIENDLY, THEY TRY TO HELP ME VERY EFFICIENTLY AND KINDLY. ESPECILLY SALESMAN, RICHARD NORMAN HELP US VERY GOOD.I RECOMMEND TO MY FRIEND . CAR DEALER LOCATED IN VERY CONVINENT PLACE EFFICIENTLY AND KINDLY. ESPECILLY SALESMAN, RICHARD NORMAN HELP US VERY GOOD.I RECOMMEND TO MY FRIEND . CAR DEALER LOCATED IN VERY CONVINENT PLACE FROM MY HOME.. VERY EASY TO GET THERE. I AM VERY SATISFIED ABOUT I PURCHASED A CAR. THANK YOU.. More

I was first contacted by Richard Norman as the lease of my current car was coming to an end. As I had low mileage on my current vehicle, they were interested in obtaining my car and wanting to make sure t my current car was coming to an end. As I had low mileage on my current vehicle, they were interested in obtaining my car and wanting to make sure that I received a new car of my liking. Richard took extensive time with me and my husband to determine what car would best fit my needs. He was always friendly and accommodating as was the finance manager. I would not hesitate to work with Richard and Crown Eurocars in the future. More