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Crown Mercedes-Benz Dublin

Dublin, OH

4.8
2,225 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,225 reviews

February 08, 2011

We had a pleasant experience with Crown Mercedes. We wanted to pickup the car in an auspicios time which was after business hours. Crown's team was flexible to work with our schedule and deliver us the More

by rskun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
Feb 08, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review - Mike and I really appreciate the feedback. Enjoy your new vehicle! Marc Wigler President & General Manager

February 05, 2011

The sales person was very professional. He knew a lot about the cars and had extensive experience working with Mercedes. I had experience using the service department for add-ons to my car, and they were More

by krmosaic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
Feb 08, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you very much for your review - Mike and our entire team appreciate the positve feedback. Enjoy your new vehicle! Marc Wigler President & General Manager

February 05, 2011

The salesman made my experience a pleasant one and insured that I was totally satisfied. I had trouble with the bluetooth connection from my Sprint EVO to the 2011 Mercedes Benz E350 and several empl More

by JerrySavage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gale
Feb 08, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you for your positive review - Mike and I really appreciate the feedback. We'll see you at the carwash! Marc Wigler president & General Manager

February 05, 2011

We had a great experience with Crown Mercedes. Mike Gale was very knowledgeable about the vehicle and extremely helpful throughout the entire buying process. He delivered the vehicle to us for an overnight More

by JRM25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gale
Feb 08, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you for purchasing your second vehicle from Crown - Mike and our entire team appreciate both your patronage and review. Enjoy your new vehicle! Marc Wigler President & General Manager

February 03, 2011

Richard answered all my questions and filled all my needs to purchase this car. He went above standard service to make sure that I was comfortable/happy with this sales transaction. I have dealt with this More

by tsper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Feb 04, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review - Richard and our entire team appreciate the time you took to let us know about your experience. Enjoy your new vehicle! Marc Wigler President & General Manager

January 31, 2011

Mr. Norman did a great job presenting the vehicle. I was returning a lease and had no intention of buying a vehicle. Mr. Norman gently insisted that I wanted to remain in the MB family, he was correct. Than More

by tammyjesusis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Feb 04, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you very much for your positive review - Richard and I appreciate this very much! Enjoy your new vehicle! Marc Wigler President & General Manager

January 24, 2011

We ejoyed the purchase experience at Crown and really appreciated the the respect we received from Richard and other at the dealership. Richard was friendly and professional. It was refreshing to not f More

by mbeck9680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Jan 28, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you very much for your positive review - Richard and I really appreciate your feedback. Enjoy your new vehicle! Marc Wigler President & General Manager

January 23, 2011

We had had a transaction with Richard Norman before in which he was just excellent. We felt we had to go back to him for that same great experience, and we were not disappointed at all. He is courteous, More

by Friday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Jan 24, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you very much for the positive review - Richard and I really appreciate the feedback. Safe travels in your new vehicle! Marc Wigler President & General Manager

January 15, 2011

I came to Crown based on a referral from a customer of mine who bought his Mercedes there. He said you MUST ask for Richard Norman when you get there, and "tell him I sent you." I went straight from my More

by dgerosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Jan 20, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you very much for your positive review - Richard and I really appeciate the feedback. Enjoy your new vehicle! Marc Wigler President & General Manager

January 06, 2011

I arrived at Crown Mercedes after having spent a few hours the previous day at a competing dealership. I was immediately greeted by a smiling Richard Norman. In a relaxed and comfortable atmosphere, Mr. More

by kviau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Norman
Jan 06, 2011 -

Crown Mercedes-Benz Dublin responded

Thank you very much for your positive review - Richard and our team really appreciate the feedback. I hope you enjoy your new E Class and reward card! Marc Wigler President & General Manager

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