Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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The best car shopping experience I've ever had. Michael Gale was very helpful from start to finish. I was not planning on making a purchase when I visited the dealership but their approach and their willin Gale was very helpful from start to finish. I was not planning on making a purchase when I visited the dealership but their approach and their willingness to get a price made it easy. Michael even came to my house to program the garage opener in the car. More
This is my 5th purchase from Crown Eurocars of Dublin. I think the dealership and it's employees are the best in the country. They treat the customers with respect and make you feel comfortable from the mom think the dealership and it's employees are the best in the country. They treat the customers with respect and make you feel comfortable from the moment you enter the show room. Michael Gale as been my salesman for all 5 purchases and I hope he will be my salesman for my next purchase. Thank You Ken Erickson More
We purchased a Mercedes yesterday from Crown. We were more than pleased with the attention we received and with the professionalism of Richard Norman. Richard answered all our questions and made us feel more than pleased with the attention we received and with the professionalism of Richard Norman. Richard answered all our questions and made us feel more than welcome at Crown. The purchase was seamless, both with Richard and with Greg in finance. We were at Crown a long time and Richard went out of his way to make sure we were comfortable. He is a very knowledgable and personable person. We will not hesitate to return to Crown for future purchases. In fact, we bought a Mercedes from Crown about 9 years ago. We highly recommend Richard and Crown Automotive. More
My Wife and I have purchased five cars from Crown MB over the past years , our experience with the sales department with Glenn Gilbert, the financial department with Greg Brooks and the service department wi the past years , our experience with the sales department with Glenn Gilbert, the financial department with Greg Brooks and the service department with Todd Johnson and Ron Shook has been outstanding. We have been treated as though we purchased the most expensive car on the lot. We call Todd or Ron for a service appointment, the same expert Ron always works on our cars and all three provide a delightfully professional and personal service. When we are looking for a replacement Mercedes Benz we see Glenn Gilbert. He finds the type of car which fits us, at the price we want to afford then Greg Brooks guides us down the path that fit us. I always hated the used car salesman with the “what’s it going to take to put you in a car today attitude” with the service departments that had little time to be polite and personal, I refused to spend my money at these dealerships. Buying from Crown MB has been a pleasant experience with trustworthy and competent professionals. I have never been coerced to buy a car or overextend myself with service. The sales, service and finance departments have always been helpful, guiding me through the purchase of five Mercedes Benz vehicles and an outstanding adventure as well as friends made. Barbara and Larry corley More
This is the third car I've purchased from Crown. The dealer has performed all service work on my first two vehicles. All of myy experiences with its sales and service people have been first class. I dealer has performed all service work on my first two vehicles. All of myy experiences with its sales and service people have been first class. I'd recommend this dealership to anyone considering buying a Mercedes. More
WOW! I've wanted a C 63 AMG for 3 years. I met Dustin at another Mercedes dealer a couple of years ago and almost bought the car then, but my family wasn't comfortable dealing with the company. I ended up w another Mercedes dealer a couple of years ago and almost bought the car then, but my family wasn't comfortable dealing with the company. I ended up with a BMW coupe instead. I looked Dustin up and found that he had moved to Crown Mercedes. I called and was able to make an appointment for the same afternoon. Dustin took the time to show me different variants of the C 63, listened to what I really wanted and found my dream car. He stayed very late to help me and made the process of buying a car like none I've experienced before! I am SO excited about my car. Dustin spent time making sure I was happy and handled the whole sale from beginning to end - an experience that I've never had while buying a car before. I can say that I love my new C 63 and my family and I will continue working with Dustin and Crown for our other vehicle purchases. Thank you - the whole team - for making this awesome and especially Dustin! I LOVE my new car! More
My experience working with Crown and Mike was great. He took the time to show me all of the ins and outs of how the details of the car worked. He was never pushy - overall great to work with and communica took the time to show me all of the ins and outs of how the details of the car worked. He was never pushy - overall great to work with and communicated well. He kept me informed while they found the car I wanted. The interactions with the business manager, Dustin, were also great. The fastest I have been through the normally painful paperwork process. I would highly recommend doing business with Crown to anyone. More
I had been test driving cars in the last few weeks and was really overwhelmed with the so many goods cars out there.It was difficult to decide on what make and model to buy and where to get it from.That w was really overwhelmed with the so many goods cars out there.It was difficult to decide on what make and model to buy and where to get it from.That was until I got to Crown Automotive Group in Dublin.Richard Norman provide excellent customer service.He went above and beyond what I felt was his duty. More
When we first stopped by this dealership to check out cars for our growing family, we were not determined to go with Mercedes. Mr. Stuart managed to convince us to go with MB and did a great job finding cars for our growing family, we were not determined to go with Mercedes. Mr. Stuart managed to convince us to go with MB and did a great job finding the car suiting our need. He has been very friendly and professional. My wife and I are very satisfied. Also, on a separate trip to fix some scratches on the car, Mr. Stuart tried his best to explain what could be done and took care it in a very timely manner. Overall, it is a great experience working with Crown Eurocars and Mr. Stuart. More
Kevin Kelly was one of the best service managers I have ever had the pleasure of working with. Kelly took the time to explain the repairs necessary to my Mercedes and the pricing. The repairs required to m ever had the pleasure of working with. Kelly took the time to explain the repairs necessary to my Mercedes and the pricing. The repairs required to my Mercedes could not be completed in the same day. Kelly put my wife and I in a very nice Mercedes loaner until the repairs were completed. Kelly gtets a five star rating in my book. Thanks again!!!! More