Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,225 reviews
It's always a pleasure to work with Stephen - this is my 3rd benz I have purchased from him. He was very helpful in finding me what I was looking for. I appreciated his follow-up - sometimes, a bit too aggr 3rd benz I have purchased from him. He was very helpful in finding me what I was looking for. I appreciated his follow-up - sometimes, a bit too aggressive and over-done with repeated calls, but I understand where he is coming from. He made great arrangements to have everything taken care of when he was out of the office to close the deal. When signing papers and during closing - there was a very long period of time waiting for the business manager, finance person and everyone else to even get the papers signed - it was a matter of 2 hours. I hope that I can trust the reputation and service of Crown - that they have certified the car and will back it up in terms of quality and warranty. In addition, I hope the repairs will be done in excellent condition so that it's like brand new and in time. I appreciate Stephen's canny persistence - was a little put off when he took a call in the middle of the test drive of the vehicle and then proceeded to say that it was a "very important client since he purchases numerous vehicles from him every year." Regardless of the amount of business the other customer may bring to Stephen - Stephen can me more effective if he treats all his customers as if they were all equally as important to him. More
This is the second time I hae worked with Stephen Revard and I highly recommend him. He is the consummate gentleman and professional. He was very helpful in locating exactly what I was looking for, helped and I highly recommend him. He is the consummate gentleman and professional. He was very helpful in locating exactly what I was looking for, helped me with excellent lease terms and even made arrangements for me to have a brand new loaner car for a weekend as my car had been totaled and my new car was just coming off the boat. The dealership is always friendly, the service department is professional and very good about getting the car in and out in a timely fashion. As a woman, I appreciate the fact that they treat me like I am reasonably intelligent and worthy of their time, unlike the other dealership in town where I have been poorly treated on more than one occasion. I would highly recommend the Crown Eurocar of Dublin group across the board; customer service is very important to them and it shows! My new car is magnificent, has incredible technological features that Stephen has kindly offered to help me learn, and I am thoroughly enjoying the heated seats as I wait for spring to arrive. This group deserves more than a 5 rating....they are a 10, with Stephen at the top of my list! He really cares about his clients and treats them very well. Cathi Jones, ASID More
I was looking for an S class with low milage and special options. Stephen spent the time to find me just what i wanted. It took a few months and several almost but Stephen held out for the right car and w options. Stephen spent the time to find me just what i wanted. It took a few months and several almost but Stephen held out for the right car and was able to move fast when he found it. It was well worth the wait. They did a great job getting the car ready adn taking care of me. More
Excellent service. The price was great but in the end what really makes this dealer great is the service. I was an out of state buyer and few things didn't go as plan. However, Mr. Revard, my sales per what really makes this dealer great is the service. I was an out of state buyer and few things didn't go as plan. However, Mr. Revard, my sales person, stood with us all the way and made sure everything worked out the way it was supposes to be. Best car buying experience ever! More
The experience I had and continue to have with Crown, in general, is strongly positive. Specifically, however, Stephen Revard, the professional with I worked, was exceptional because - he knows his product general, is strongly positive. Specifically, however, Stephen Revard, the professional with I worked, was exceptional because - he knows his products, understands his customer's needs, tailors the solutions he delivers and follows-up to ensure a very positive customer experience. More
I purchased my third or fourth car from Stephen Revard in December, 2010. I keep coming back to Stephen because he knows his products inside-and-out, and he knows what i like. Stephen always educates me December, 2010. I keep coming back to Stephen because he knows his products inside-and-out, and he knows what i like. Stephen always educates me on what I'm purchasing, and makes the best deal possible. In every case I've dealt with him, he's had to find a car for me to fit my need. He does this and gets it right every time. Stephen is completely trustworthy, and a great salesperson. I will always do business with him. The same holds true for Ron Schook in the Service department. He always takes care of my car perfectly, the first time out. He makes sure that i never waste any time, and that my car is always ready when he says it will be. It's a pleasure working with Stephen and Ron. More
I met Stephen Revard over 14 years ago at Crown Mercedes and immediately I was blown away by his professionalism and knowledge of the product. I have bought several vehicles from Stephen and have recommende and immediately I was blown away by his professionalism and knowledge of the product. I have bought several vehicles from Stephen and have recommended number of friends and family members and none of us will go anywhere else except Crown Mercedes and Stephen. Last year one of my family member who had moved to state of Washington called me and asked me to buy a new vehicle from Stephen and ship it to him because of the excellent experience I have had with Crown Mercedes and Stephen. I also have had excellent experience with other departments as well. The service manager Seth and all the service advisers are great to work with, making appointments and getting my vehicles in for service is very easy they always provide me with a service loaner. The repairs are always done in a timely manner and correctly. My overall experience with the dealership and the entire staff have been way greater than what I expected. More
I have worked with Mike once before. He is a professional at the highest level and would recommend him to friends and family! Mike made the car buying process as pleasant as anyone could possibly ask for. at the highest level and would recommend him to friends and family! Mike made the car buying process as pleasant as anyone could possibly ask for. Mike and the whole Crown team are top notch in my book. More
Andrew was very helpful and showed a true passion for our best interset. He also gave you the feeling he was doing whatever he could to get us what we wanted even if it wasnt the car we first came to look at best interset. He also gave you the feeling he was doing whatever he could to get us what we wanted even if it wasnt the car we first came to look at by letting us know of any new arrivals. We are very pleased with the way we were treated and look forword to doing business with Andrew in the future. More
Mike treated us well when we stopped in the dealership a few months ago. So, when we were ready to lease our SLK, we figured we would give him a shot. The pricing of the vehicle was accommodating, but even few months ago. So, when we were ready to lease our SLK, we figured we would give him a shot. The pricing of the vehicle was accommodating, but even more importantly, the closing did not include the high pressure up-charges that some other local dealers use. We will be using Crown again. More