Crown Mercedes-Benz Dublin

Poor customer experience. Both when I visited to browse and going through the purchasing process. and going through the purchasing process. More

When you buy a Mercedes, you want class. I needed a car after getting a new job and turning in my Corporate Car, and knew I wanted to buy my first Merecedes. I picked Crown because of someone I know works after getting a new job and turning in my Corporate Car, and knew I wanted to buy my first Merecedes. I picked Crown because of someone I know works there and loved the work environment. I started my search online and found the car I wanted and sent my information in to get additional information. I immediately received a response letting me know a sales rep would be reaching. I had the pleasure to work with Bret and I was looking into either a lease or to purchase. He showed me the BEST of both worlds and was a quick and painless financing experience no matter what we were asking for. I ended up deciding to purchase and even tho it took 24hrs for me to buy (because I showed up late and the banks closed), the deal kept getting better because they were able to find a better deal the next day once the banks opened. 1st class service on Bret's part because I know I can sometimes be very particular about things and make things difficult. He was very quick to respond and did what it takes to make the deal happen. I plan to have all the maintenance done by Crown and look forward to the relationship we are starting because this will not be my last Benz!! More

I have been a customer for ten years. Todd Johnson has given me the best professional customer service during those years. Ken Stuart is outstanding salesman and a gives an excellent sales experience. I given me the best professional customer service during those years. Ken Stuart is outstanding salesman and a gives an excellent sales experience. I want to give a shout out to the Finance department, Bill Tippe who also made the purchase experience excellent.I would definitely recommend Crown Eurocars to my friends, and have. Thanks More

I wanted a certain model with certain options I just couldn’t seem to find on the lot, from the day I walked in to discuss ordering the one I wanted to the day it was delivered Collin Chakeres kept me i couldn’t seem to find on the lot, from the day I walked in to discuss ordering the one I wanted to the day it was delivered Collin Chakeres kept me in the loop every step of the way. He was GREAT! More

Bryan Moser did a great job coordinating my service maintenance call and providing a loaner, since 1 part was not in stock. maintenance call and providing a loaner, since 1 part was not in stock. More

Last visit was December 31 2021 Michel Lyaon service specialist was a very professional and experienced Person My 2012 MB service was done on time and resolved some issues! Thanks! specialist was a very professional and experienced Person My 2012 MB service was done on time and resolved some issues! Thanks! More

They were accommodating when I experienced problems with my car that had to be towed in despite their full schedule. They diagnosed the cause and repaired it the same day. Bryan Moser took care of this on b my car that had to be towed in despite their full schedule. They diagnosed the cause and repaired it the same day. Bryan Moser took care of this on behalf of my primary service advisor, Todd Johnson as he was on vacation. He gave me the same level of attention and service that I was accustomed to working with Todd for over 5 years. More

From scheduling the appointment to dropping the vehicle for maintenance and picking up was a smooth travel working with Shengqian Saguisi. Shen is good at looking after customer and takes care of the busin for maintenance and picking up was a smooth travel working with Shengqian Saguisi. Shen is good at looking after customer and takes care of the business with in minutes. I highly recommend Shen!! More

Bryan Moser always helpful, personable and fair with my car's service needs at Crown Dublin. car's service needs at Crown Dublin. More

It took a few weeks to get an appointment; but once I got in for service, Michael Lyons let me wait in the waiting room and kept me informed regarding how long the repair would take. Tim Tassell also call in for service, Michael Lyons let me wait in the waiting room and kept me informed regarding how long the repair would take. Tim Tassell also called in the windshield repairman and my cracked windshield was fixed at the same time. More