Crown Mercedes-Benz Dublin

I looked at a used vehicle at this dealership and worked with Mr. Ramerez. We were not able to reach an agreement on the price of the vehicle so I left not expecting to purchase the vehicle. Two weeks la with Mr. Ramerez. We were not able to reach an agreement on the price of the vehicle so I left not expecting to purchase the vehicle. Two weeks later I was contacted with a better offer, however at that point I was not interested in the vehicle. After rejecting the offer Mr. Rameriz began to get angry and started insulting me. I contacted the general manager via email to let him know of the unprofessional behavior of his staff. The next day I received a phone call from Mr. Ramirez telling me that he wanted me to know that "his management has his back" and began insulting me further. After emailing the dealership after the phone call I did receive an apology "for the inconvenience" UPDATE: After posting this review Mr. Ramirez contacted my employer using information he had obtained from my visit trying to get them to force me to take down the review. (This was a personal, not work purchase.) More

We purchased a pre-owned GL450 from Crown, Tony Ramirez was our sales associate. I stopped by w/a friend and briefly looked at cars on a Friday evening, speaking w/Tony and telling him what we were lookin was our sales associate. I stopped by w/a friend and briefly looked at cars on a Friday evening, speaking w/Tony and telling him what we were looking for...nice vehicle there that would do, but not quite what we wanted. By the time I got back on Saturday w/hubby, Tony had managed to find the car we wanted, and even in my favorite MB color (pewter, and Tony didn't know this). There were a few things that had to be ironed out after pick-up, but we were given topnotch service and don't have the first complaint. More

Superior service from all at Crown Mercedes Benz, but Andrew Ruck was even better.I'm looking forward to March 2012 when I can get another Mercedes Benz from Crown Mercedes Benz and working with Andrew R Andrew Ruck was even better.I'm looking forward to March 2012 when I can get another Mercedes Benz from Crown Mercedes Benz and working with Andrew Ruck. More

I've been a Crown customer since 2005 when I bought my very gently used CLK. The service department (especially Todd and Seth) have always taken great care of me. It takes a lot to earn my repeat busine very gently used CLK. The service department (especially Todd and Seth) have always taken great care of me. It takes a lot to earn my repeat business and these folks did. Recently I went back to buy an SUV because our old Suburban had finally aged a little too much. We worked with Tony Ramirez and he was excellent from a sales standpoint. No pressure. High service. Straightforward and easy to deal with. He definitely went out of his way to take care of us post-sale too and I know when it's time to replace my CLK, the first call I'll be making will be to Tony. More

Great service. All questions answered promptly. Very easy buying experience. I would reccomend Tony to anyone buying a new or used Mercedes. The dealership is the best in the area. easy buying experience. I would reccomend Tony to anyone buying a new or used Mercedes. The dealership is the best in the area. More

Crown is customer focused, professional and responsive to my needs. they make buying a new car a pleasure. I worked with Tony and Tom and can't enough positive things about the entire experience. my needs. they make buying a new car a pleasure. I worked with Tony and Tom and can't enough positive things about the entire experience. More

I went in in probably the busiest time of the year which is right at the end of December, despite that i was greeted and welcomed by Tony Ramirez. Very nice, respectful, and most importantly honest with me, is right at the end of December, despite that i was greeted and welcomed by Tony Ramirez. Very nice, respectful, and most importantly honest with me, a true car salesman as i would say. He not only was all of this but he managed to sell me a used Mercedes Benz and 3 days later i was in again with him and purchased a new Mercedes Benz. I would recommend this dealership to anyone who is interested in buying new or used cars, they have a great selection and if you do go in ask for Salesman Tony Ramirez. He made me feel right at home and i finally felt 100% confident purchasing a car. Great work Tony! will be back in to work with you when we need another car. Crown Mercedes Eurocars and Tony Ramirez both rated EXCELLENT in my opinion. thanks again Tony! More

When my wife wanted to look for a new SUV, we decided to check with a myriad of dealers in the area. We looked at MAG (Porsche and Range Rover), we looked at Kelly BMW, and we looked at Germain Mercedes at check with a myriad of dealers in the area. We looked at MAG (Porsche and Range Rover), we looked at Kelly BMW, and we looked at Germain Mercedes at Easton. The customer service provided by Mr. Tony Ramirez and the entire staff at Crown was far superior to the other dealers that we visited. Tony was always more than willing to respond to all of my questions (and he did so in a very timely manner). He gave me his cell phone number and offered us to call or email him anytime with any questions that we may have during the process. He even offered to drive a new M class to my house to ensure that it would fit in the garage before we finalized our order. We visited Crown on multiple occasions with a young child and Tony was very accommodating for my family. He never lost patience with us. When we went back to Crown (after about a month of looking at the competition), he still remembered my wife's name, daughter's name, my profession, and other items that we talked about on our first visit. This type of service is what prompted us to choose Crown over other dealers in the area. I have promoted and recommended Tony to friends and family and will continue to do so. More

I purchased a 2008 S 550 from Crown Motorcars, located in Dublin Ohio,after seeing the car on the internet. The car had only 10k miles so I thought it should be in pretty good condition. I only used picture Dublin Ohio,after seeing the car on the internet. The car had only 10k miles so I thought it should be in pretty good condition. I only used pictures and the salesman's description to make my buying decision. After receiving the vehicle I can say that it was as promised and as described. The transaction went as it was supposed to go and as I hoped it would go. Overall, I am happy with my purchase and the level of attention that was given to me every step of the way. Also, Andrew Ruck the salesman i dealt with was very attentive, non-pushy and addressed all my requests and concerns in a professional manor. More

Purchased 2010 E350 4-Matic on 10/31/11 working with Tony Ramirez who was very friendly and professional. There was no pressure and this was definitely the best automotive purchase experience I have ever ha Ramirez who was very friendly and professional. There was no pressure and this was definitely the best automotive purchase experience I have ever had. Would buy here again. More