Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I went to this dealership to have a previous car serviced. Everyone on the staff were warm, friendly , professional, polite and very helpful. C.J Sexton was outstanding in providing his knowlwdge an serviced. Everyone on the staff were warm, friendly , professional, polite and very helpful. C.J Sexton was outstanding in providing his knowlwdge and experience. I have never worked with a sales consultant who went above and beyond to educate me on the entire process of leasing a car. He took the time to show me all the attributes of the car and how to use them. He offered complete access to him for whatever I may need in the future. I had shared with him a previous unpleasnt experience in buying a Benz. He and everyone at Crown made sure that that did not happen again. They made me feel like family, and took excellent care of me. What a different experience, I was overwhelmed, pleasantly. It was awesome. The cherry on the cake is I have an awesome automobile, and I know without a doubt we will be taken care of. I will most definitely return to Crown, and the outstanding service of C.J. Sexton More
We have been looking for a GLK for a few months and have visited 3 other dealers before selecting Crown. Crown was actually the farthest away (from a location standpoint) from our house. We choose Crown b visited 3 other dealers before selecting Crown. Crown was actually the farthest away (from a location standpoint) from our house. We choose Crown because of their vehicle selection and Ken Stuart our salesman. Ken was excellent to work with, a true professional who understood the product and was the best in follow-up. I feel fortunate to have met Ken and appreciate all he did to get us into the right vehicle. More
This was my first experience with a Mercedes Dealership and I have to say there will be no turning back now. Andrew was amazing, there was not any pressure and he provided fact based information was for us and I have to say there will be no turning back now. Andrew was amazing, there was not any pressure and he provided fact based information was for us to make an informed and educated decision. One of the best car buying experiences ever! Thanks again for getting me into a Mercedes! Deanna Loudon More
Thank you Michael for helping us with the purchase of our pickup. It was a great experience and we love the vehicle. If we know of anyone looking, we will send them your way. pickup. It was a great experience and we love the vehicle. If we know of anyone looking, we will send them your way. More
Earlier this year, I started to do some research on purchasing a car. I came to Crown Mercedes to get an idea of what the competition was between differing luxury car brands. Doug Horner, my sales repr purchasing a car. I came to Crown Mercedes to get an idea of what the competition was between differing luxury car brands. Doug Horner, my sales representative, quickly caught me up to speed on the several characteristics of what made Mercedes vehicles so great. He worked with my patiently, guiding me to find the right car with the right monthly payment. In time, I approached Doug with a final decision to purchase a new 2013 ML. I had specific features that I wanted in the ML and although the cars had just barely started arriving in dealerships, Doug worked promptly to find the exact car that I wanted. I was so pleased that I was able to get everything I sought after and didn’t have to make any compromises even though the new models were so scarce (and still are!). Doug was truly great to work with from start to finish and I would definitely recommend working with him. More
We just bought our first Mercedes-Benz from Andy Wetz one week ago. When I first approched to Andy Wetz, I told him that I had not made any decision between BMW, Audi, Lexus or Mercedes-Benz yet; even cer week ago. When I first approched to Andy Wetz, I told him that I had not made any decision between BMW, Audi, Lexus or Mercedes-Benz yet; even certified pre-owned was a possibility. I went back several times without any pressure and with great respect. Andy was 100% listening to all the concerns that I had at all times. After several test drives from various dealers including Crown, we finally purchased a new Mercededs-Benz GLK with Andy's help one month later from the day I met him. We were very pleased with the whole process. We certainly will enjoy our new car for many years to come and I would definitely recommend Andy Wetz to my friends due to his professionalism, patience and kindness. More
I happened to find a SL I had been looking for at Crown and even though we were from out of town and had no experience with them we stopped by for a look. Our experience from beginning to end was 100% fav and even though we were from out of town and had no experience with them we stopped by for a look. Our experience from beginning to end was 100% favorable. Our sales person Doug Horner was tirless in his efforts to take care of us and the sales manager worked with us on a delayed pick up of the vehicle. I highly recommend this dealership and its staff, especially Doug. Mark Toledo, Ohio More
I/we just purchased another Mercedes and again Mike Gale made the experience quite pleasurable. He found the exact car that I had requested. When picking up the car his expertise in demonstrating all of t made the experience quite pleasurable. He found the exact car that I had requested. When picking up the car his expertise in demonstrating all of the new features was impressive. I encourage any woman looking for a non high pressured but very professional sales person to work with Mike Gale. He has always treated me like gold and is not at all intimidating. I would highly recommen you purchase your next car from Mike at Crown Eurocars. More
Mr. Mike Gale has to be one of the best living examples Mr. Mike Gale has to be one of the best living examples of excellent customer service. He went above and beyond in assisting us when we purchased Mr. Mike Gale has to be one of the best living examples of excellent customer service. He went above and beyond in assisting us when we purchased our lease on August 1st of this year. We had many questions and Mike was always very prompt with his answers, by phone and by email. As Mercedes Benz customers my husband and I have high expectations, and have always been satisfied. However, Mike Gale manages to exceed even those expectations!He has even driven to our home with paperwork for us to sign, saving us a trip to the dealership! We have both worked for years in the service industry and understand the positive impact that exemplary service has on a business. Unfortunately, good service is too often hard to find. Thank you for providing us with such a memorable service experience. More
WOW! What a great salesperson (CJ Sexton)is by far the best . He Made it very Exciting for me and my wife first experience and ownership of a mercedes benz SUV.He not only took us for a test drive but it best . He Made it very Exciting for me and my wife first experience and ownership of a mercedes benz SUV.He not only took us for a test drive but it was easy to communicate with him during the whole trip.After the test drive he made us very comfortable in his office (offered us water very hospitalable)He made all the paperwork seem very easy. CJ made things run smooth even while we were inthe finance office;he was changing license tag and making sure car was ready to go.Also I forgot to mention he aloud us toget familiar with car after test drive to.CJ SEXTON has aadmirable personalilty that many would want to by a car or SUV from him.He makes buying a car or SUV fun even though that may not always be the case.ONe thing for sure im going to tell all my friends about my experience at crown mercedes andCJ SEXTON/ great staff and service.Thank you CJ.Sincerely,MR &MRS Hawkins More