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Crown Mercedes-Benz Dublin

Dublin, OH

4.8
2,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6500 Perimeter Loop

Dublin, OH

43017

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Showing 2,227 reviews

August 29, 2012

I went to this dealership to have a previous car serviced. Everyone on the staff were warm, friendly , professional, polite and very helpful. C.J Sexton was outstanding in providing his knowlwdge an More

by Fflinn2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2012 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and your kind review. We are pleased to hear that CJ Sexton was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Your Friends at Crown Mercedes-Benz Dublin

August 28, 2012

We have been looking for a GLK for a few months and have visited 3 other dealers before selecting Crown. Crown was actually the farthest away (from a location standpoint) from our house. We choose Crown b More

by JZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Stuart
Aug 31, 2012 -

Crown Mercedes-Benz Dublin responded

Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Ken Stuart will be pleased to know that you thought highly enough of his performance to mention them in your stellar review! If there is anything else we can do for you please be sure to let us know! Your Friends at Crown Mercedes-Benz Dublin

August 27, 2012

This was my first experience with a Mercedes Dealership and I have to say there will be no turning back now. Andrew was amazing, there was not any pressure and he provided fact based information was for us More

by dloudon7576
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sands, Andrew Ruck
Aug 28, 2012 -

Crown Mercedes-Benz Dublin responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown Mercedes-Benz Dublin

August 27, 2012

Thank you Michael for helping us with the purchase of our pickup. It was a great experience and we love the vehicle. If we know of anyone looking, we will send them your way. More

by MC1962
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Antauer
Aug 28, 2012 -

Crown Mercedes-Benz Dublin responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Mike Antauer took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Your Friends at Crown Mercedes-Benz Dublin

August 24, 2012

Earlier this year, I started to do some research on purchasing a car. I came to Crown Mercedes to get an idea of what the competition was between differing luxury car brands. Doug Horner, my sales repr More

by katiegrabner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Horner
Aug 27, 2012 -

Crown Mercedes-Benz Dublin responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new Mercedes-Benz owner! We look forward to seeing you again. Your Friends at Crown Mercedes-Benz Dublin

August 24, 2012

We just bought our first Mercedes-Benz from Andy Wetz one week ago. When I first approched to Andy Wetz, I told him that I had not made any decision between BMW, Audi, Lexus or Mercedes-Benz yet; even cer More

by hsinhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2012 -

Crown Mercedes-Benz Dublin responded

We are thrilled to hear that we made the purchase of your new GLK easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Andrew Wetz is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Thank you for your thoughtful note and thank you for your business. Your Friends at Crown Mercedes-Benz Dublin

August 21, 2012

I happened to find a SL I had been looking for at Crown and even though we were from out of town and had no experience with them we stopped by for a look. Our experience from beginning to end was 100% fav More

by markmoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Horner
Aug 22, 2012 -

Crown Mercedes-Benz Dublin responded

Mark, congratulations on your new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Doug Horner showed you how much we value our customers. Enjoy showing off your new SL! Your Friends at Crown Mercedes-Benz Dublin

August 21, 2012

I/we just purchased another Mercedes and again Mike Gale made the experience quite pleasurable. He found the exact car that I had requested. When picking up the car his expertise in demonstrating all of t More

by pendsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
Aug 22, 2012 -

Crown Mercedes-Benz Dublin responded

Congratulations on your vehicle and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed! Your Friends at Crown Mercedes-Benz Dublin

August 14, 2012

Mr. Mike Gale has to be one of the best living examples Mr. Mike Gale has to be one of the best living examples of excellent customer service. He went above and beyond in assisting us when we purchased More

by Niedra Cebulskie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gale
Aug 22, 2012 -

Crown Mercedes-Benz Dublin responded

Niedra, thank you for spreading the word about the great service you received at Crown Mercedes-Benz Dublin. Michael Gale is a great asset to our team and will be happy to hear he exceeded your expectations. We look forward to seeing you again. Your Friends at Crown Mercedes-Benz Dublin

August 08, 2012

WOW! What a great salesperson (CJ Sexton)is by far the best . He Made it very Exciting for me and my wife first experience and ownership of a mercedes benz SUV.He not only took us for a test drive but it More

by KHawkinsOSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 10, 2012 -

Crown Mercedes-Benz Dublin responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations. Please feel free to contact us if you have any questions about your vehicle. Remember to visit our website to check out new service specials, money saving coupons and more. Your Friends at Crown Mercedes-Benz Dublin

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