Crown Mercedes-Benz Dublin

I visited Crown Mercedes-Benz Dublin to test drive sedans. I was more than impressed by the level of service. It was fantastic. I met with Lilian "Lily" Mylett who was exceptional. I was impressed by sedans. I was more than impressed by the level of service. It was fantastic. I met with Lilian "Lily" Mylett who was exceptional. I was impressed by Lily's attentiveness and attitude from the time I arrived until the time I left the dealership. The rest of the sales staff I encountered was friendly and professional. It quite literally was one of the best car-buying experiences I've ever had. I would highly recommend Lily to anyone in the market for a Mercedes. More

I bought a GL450 my salesperson was Dan, he was so helpful working with me, very responsive to all my questions, showed me how to set up all the features. I would recommend asking for Dan if you are i helpful working with me, very responsive to all my questions, showed me how to set up all the features. I would recommend asking for Dan if you are in the market for new or used car. More

I have been a loyal customer of Crown for many years, and this is my first time writing a review, and my first time working with Christina. My previous salesperson left, and I was referred to Christina who this is my first time writing a review, and my first time working with Christina. My previous salesperson left, and I was referred to Christina who was professional, listened to what I needed in my next car, helped me through the process in an efficient manner, and on my timeframe. I appreciated her honesty & authenticity through the process. Crown is fortunate to have her on their sales team and I would strongly recommend her to anyone desiring to lease/own their next car from Crown. More

I've been working with Konstantin over the last 18 years. He is an exceptional person that really cares about the needs of his customers and willing to go the extra mile to assist in a successful purc years. He is an exceptional person that really cares about the needs of his customers and willing to go the extra mile to assist in a successful purchase. I will definitely come back for my next car to Crown Eurocars, and will work again with Konstantin. I can't say enough good things about his professionalism and the wonderful experience I had over the last 15 years. His approach, communication skills and knowledge of the vehicle was top notch. Very honest, friendly, helpful, considerate and trustworthy team!! More

Not sure all of the positive reviews here. Are people being paid. This is the highest and most corrupt dealer I have ever seen in my life in service. I will list 3 of my experiences. The fir Are people being paid. This is the highest and most corrupt dealer I have ever seen in my life in service. I will list 3 of my experiences. The first. Took a GL450 to them as the air ride was malfunctioning. Was told that it needed all 4 air shocks. Which is xxxx near impossible for them all to fail at once. Was also told it needed the Air ride compressor. Total over 6000 dollars. I took it out of there to a different shop and mechanic. The repair was 76.00 dollars as a level sensor was stuck. have not had a problem since. Second time. Took a slk230 in for multiple codes. Crown told me it needed a supercharger for over 4000 dollars. The codes were for a relay that was a technical service bulletin. They were definitely aware of the bulletin as it comes right up in the software when these exact codes are present. I replaced the relay for 27.00 dollars and no problem anymore. The 3rd and final time was for sure the last straw. Took a S class in to get the modules in the trunk tested to see which one was not functioning. Anyone can check all of the modules in an hour easily. I was called and told they would need 2 more hours because it was complicated. I had no choice so i agreed. I then called the next day to check the status of the car. My service writer was off so I asked the one available. I inquired if they had time to finish the diagnosis. This is when I was told the car had not even been checked in to the building yet. No one had even attempted to look at it. They just wanted more money. I called and explained this to the Service manager and he just laughed. This is the worst dealership you can take your Mercedes too. If you want a clean car and to feel good then maybe it is right for you. If you do not want to pay hundreds and thousands more to fix your car then do not take your car here under any circumstances. It is time accountability comes in to play in these big stores that take advantage of everyone. The service writer you hand your keys too. You should know he is paid commission on what he sells you. Do you think it is a coincidence every time you go there they find 1000's in repair. It is not. Save your money and go to the smaller shops. You will be glad you did and so will your wallet. The above repairs and estimates I talked about are all facts from this store. Should be illegal. More