Crown Mercedes-Benz Dublin
Dublin, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I recently purchased a vehicle from Mr. Cj Sexton at Crown Mercedes in Dublin. This was by far the best auto buying experience I have ever dealt with. Cj was tentative to my needs, knowledgeable of not Crown Mercedes in Dublin. This was by far the best auto buying experience I have ever dealt with. Cj was tentative to my needs, knowledgeable of not only the product, but the financing aspect as well. I never felt pressured and was made comfortable throughout the process. I was referred to Crown Mercedes and Cj Sexton from a family member who recently purchased a new 2012 Mercedes-Benz from Cj at Crown and was so extremely satisfied with not only the vehicle, but the over car buying experience. I would highly recommend Crown Mercedes and Mr. Cj Sexton to anyone buying a new or used vehicle. You will be treated like a friend, and taken care of! More
I continue to come to Crown Mercedes primarily because of the personal and professional attention that I get from Ken Stuart. He always finds time to work with me and acts as an advocate for the customer. the personal and professional attention that I get from Ken Stuart. He always finds time to work with me and acts as an advocate for the customer. He has the innate ability to make you feel comfortable with your decesion and your experience. I would follow Ken Stuart when it comes to cars. I have bought or leased 3 vechicles from him and his knowledge and willingness to satisfy are excellent! Larry Battista, PhD More
Ken Stuart, and the team at Crown, are always professional, hospitable and make my buying and service experience pleasant, hassle free, and cost effective. From the moment you arrive, you are tr professional, hospitable and make my buying and service experience pleasant, hassle free, and cost effective. From the moment you arrive, you are treated with dignity, respect and with a eye toward helping you determine the best possible and cost effective solution, toward your automotive purchase. More
OUTSTANDING!!! We have never owned a Mercedes before, however we have purchased several new vehicles in our time. CJ was outstanding. He was the type of sales person that you love to deal with. So man however we have purchased several new vehicles in our time. CJ was outstanding. He was the type of sales person that you love to deal with. So many times, you go to a car dealership and you worry about the next sales rep that comes out the door to greet you. Not this time! CJ was very honest, personable, and down right friendly. We would recommend Crown time and time again. Not only was our experience wonderful with CJ, Tom also added a freat personal touch at the end. Believe it our not, Tom was orginally from the same town that we were. Small world. What a great experience....thank you CJ and Tom....we will be back!! :) More
A friend recommended this dealership to us after a "bad" experience at the other Mercedes dealership here in town. Mike Gale was amazing and took great care of us. I just had my 10,000 mile service y "bad" experience at the other Mercedes dealership here in town. Mike Gale was amazing and took great care of us. I just had my 10,000 mile service yesterday and it went great. Mike Gale and Shin made everything very easy. Mike Gale treats females like they should be treated...he is not pushy or condescending like most auto salesmen are!! He is a wonderful man and I highly recommend him!! More
The best dealer I have ever been to. Really outstanding customer services and sales consultant was professional, kind, and patient. He made sure I get the right car. Also, they gave me more than what they customer services and sales consultant was professional, kind, and patient. He made sure I get the right car. Also, they gave me more than what they have originally promised, to me this was unprecedented! More
I have been purchasing my Mercedes parts from Crown for many years. Travis Tracey, Mike Johnson, Robin Daniels and Joe Wood are as professional as they come. I get the right parts every time from this cour many years. Travis Tracey, Mike Johnson, Robin Daniels and Joe Wood are as professional as they come. I get the right parts every time from this courteous and knowledgable team! More
I have had many oppertunities to deal with Crown organization and they have always been professional. I have come to trust they there staff because they are always looking to best service my needs. organization and they have always been professional. I have come to trust they there staff because they are always looking to best service my needs. More
We've owned a number of brands from Germany, the U.S., and Japan, but never had a Mercedes-Benz in the garage. After a great deal of research, we had narrowed the field to two makers, the other being and Japan, but never had a Mercedes-Benz in the garage. After a great deal of research, we had narrowed the field to two makers, the other being a Japanese luxury marque. Our first visit was to Crown Eurocars, frankly because we expected to be buying from the other folks. Andrew Ruck came out to speak to us. He showed us everything we expressed an interest in. He listened carefully when we discussed our tastes, answered our questions, and showed us a test-drive route that covered all the usual central-Ohio road surfaces. He also introduced us to other folks, including a service manager and a service technician. All the people we met were very pleasant and personable, including random encounters with people passing by in their normal activities. At the other dealership we were met with less warmth, and the quality of the cars paled in comparison. We went back to Crown. Andrew put a lot of time into helping us select the right car -- we hadn't even settled on a model when the conversation started. We narrowed it down and had what we thought was just about the perfect car (well, that one thing was less than ideal...) -- Andrew had some cosmetic parts changed out to accommodate our taste. I will say that delivery took longer on this car than for any other car I ever bought. There were two reasons for that: (1) Andrew went to great lengths to make sure the care was "just so" and to make sure we had met everyone and seen everything we needed to, and (2) this car has way more features than any car I've purchased before, and Andrew made sure I was introduced to the capabilities. I will say I have never encountered a business endeavor more determined to be available than Mercedes-Benz and Crown Eurocars. Email, telephone, an iPhone app, plus the satellite communication system with roadside assistance - and the Navigation system will help you locate a Mercedes-Benz dealership should you be in unfamiliar territory. Our experience with Andrew Ruck and Crown Eurocars was most satisfactory. Oh, yeah... the car's pretty sweet, too! More
I've purchased a lot of cars in my lifetime and I must say the I've never had more fun than with CJ Sexton at Crown Eurocars! He made me laugh through the whole process and still feel like he was looking say the I've never had more fun than with CJ Sexton at Crown Eurocars! He made me laugh through the whole process and still feel like he was looking out for my best interests. He even came to my house to program my garage remote control! As a consumer you can't ask for any better service than that! Thank you CJ, I pray you're still at Crown when I purchase my next Mercedes. More