Crown Mercedes-Benz Dublin

This year I surprised my wife with a beautiful new ML350 for Christmas. Doug did a phenomenal job helping me pick out the perfect car. After helping both my wife and I together pick out her previous Mercede for Christmas. Doug did a phenomenal job helping me pick out the perfect car. After helping both my wife and I together pick out her previous Mercedes, Doug was able to use his prior knowledge of her preferences to guide me toward a vehicle he knew she would love. Thank you so much Doug for making this the most magical Christmas yet! We look forward to working with you again. More

Last Christmas, we purchased a ML 350 from Dustin at Crown and have been extremely pleased with its performance, practicality, and safety. This year, we wanted a small sedan with the same qualities. C Crown and have been extremely pleased with its performance, practicality, and safety. This year, we wanted a small sedan with the same qualities. CJ educated us on the different models. He identified our specific short and long-term needs based upon vehicle criteria and finances. Since we live over 125 miles from Crown and work long hours Monday through Friday, CJ worked with our schedules in the evenings and weekends. CJ was extremely professional and knowledgeable. Once we identified our specific model, color and options, he immediately located our perfect vehicle and facilitated the transaction expeditiously. Dustin provided excellent guidance on the financing and we now have a beautiful C350 Sport Sedan in our garage. CJ and Dustin work together to provide the consumer with an EXCEPTIONAL purchase experience! We felt confident that we made an educated decision with excellent customer service and a great deal on our new vehicle. More

I have leased numerous vehicles with Mercedes. Andrew and Dustin made my experience with Crown one that will cause me to return for ALL of my automotive needs. From the professionalism to the personal t and Dustin made my experience with Crown one that will cause me to return for ALL of my automotive needs. From the professionalism to the personal touch, no other can compare. Thank you. More

One of the best car sales experiences I have ever had. Matthew greeted our family as soon as we walked through the door I didn't ever think that I would experience this kind of treatment from a dealership Matthew greeted our family as soon as we walked through the door I didn't ever think that I would experience this kind of treatment from a dealership we will buy our next Mercedes from matthew More

I really enjoyed my car buying experience at Crown Mercedes-Benz. CJ Sexton was an excellent sales person to work with and made the whole experience much easier than expected. He was attentive, knowle Mercedes-Benz. CJ Sexton was an excellent sales person to work with and made the whole experience much easier than expected. He was attentive, knowledgeable and professional. I chose to special order my vehicle and CJ kept me updated every week on the status of my vehicle which was a nice touch. I would highly recommend Crown and CJ to anyone looking for a great car-buying experience! Thanks, CJ! More

We have now bought 3 ML350's from Ken. Ken is by far the best and easiest salesman that we have ever worked with. Ken goes above and beyond to make our experience easy and painless. From knowing what I like best and easiest salesman that we have ever worked with. Ken goes above and beyond to make our experience easy and painless. From knowing what I like and letting me know when the best deals are to teaching me all about the latest bells and whistles on the vehicle. I would not only recommend Ken but also Crown Mercedes. The best in Ohio! That is why Crown Mercedes will be the only dealership me me! More

This is my third Mercedes and I love it! I have had nothing but top notch service from not only the dealership, but my salesman as well! Mike Gale is the absolute BEST! He is my one and only salesman nothing but top notch service from not only the dealership, but my salesman as well! Mike Gale is the absolute BEST! He is my one and only salesman! I'm looking forward to my next purchase! More

Recently purchased a new E-Class. I ended up working with Mike Gale, and thoroughly enjoyed the experience. I wasn't sure of which model I wanted, but Mike was helpful and patient, and really knew the with Mike Gale, and thoroughly enjoyed the experience. I wasn't sure of which model I wanted, but Mike was helpful and patient, and really knew the automobiles. We ordered a custom vehicle and Mike kept up informed throughout the process. When we picked up the vehicle, Mike and the business team made the transaction a snap. Best car buying experience yet. More

CJ and Tom were an awesome team! I feel like I've known CJ for years. I was greeted with a hug...not a handshake! Wow! Both CJ and Tom were very patient, understanding and accomodating. I was treated like CJ for years. I was greeted with a hug...not a handshake! Wow! Both CJ and Tom were very patient, understanding and accomodating. I was treated like I bought a NEW car not a used one. The level of honesty, the respect of my time and the friendly service was better than Burger King "Have it your way". From the first phone call to the completion of the paperwork, I had an outstanding experience. My purpose for completing this review is to acknowledge the great service I received but also for the people who made it happened to be recognized. Thank's again for a job well done! More

CJ Sexton was excellent to work with! He came highly recommended to us from a colleague and I can honestly say that we will be recommending him to others as well! I can’t say enough good things about h recommended to us from a colleague and I can honestly say that we will be recommending him to others as well! I can’t say enough good things about him. CJ was very responsive to our numerous text questions. We were very impressed with his responsiveness. He won our loyalty immediately by his hard work, honesty, and communication. CJ was incredibly professional and worked at lightning speed. He could not have made the process go any smoother. At the dealership, CJ was well prepared for our arrival and had the car ready in the showroom with a red bow on top for our inspection. He had all the paperwork ready. We felt very comfortable with the whole process. No high pressure here! I would recommend CJ and Crown Mercedes to others! More