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Crown Mercedes-Benz Dublin
Dublin, OH
2,225 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,225 reviews
February 22, 2022
This is my 2nd Mercedes and all the employees at Crown are courteous and I enjoy doing business with them are courteous and I enjoy doing business with them More
by nikthomas82
February 21, 2022
Cory Gasparro was great to work with when I purchased a CPO Mercedes. No pressure but attentive. I did a more extensive pre-purchase evaluation of the car than most people probably do and Cory welcomed tha CPO Mercedes. No pressure but attentive. I did a more extensive pre-purchase evaluation of the car than most people probably do and Cory welcomed that and made it happen with no fuss. Thanks. More
by CLA 250 Buyer
Employees Worked With
Cory Gasparro
February 18, 2022
Ken Stuart has consistently provided excellent customer experiences for us. We have access to multiple MB dealerships in Central Ohio, but Ken has delivered quality vehicles, value adding information on e experiences for us. We have access to multiple MB dealerships in Central Ohio, but Ken has delivered quality vehicles, value adding information on each vehicle, and a relationship, bar none. This is our 7th and 8th vehicle with Ken, enough said. Thanks Ken, the GLB is more than advertised. 👍👍 More
by Dewharrell
Employees Worked With
February 18, 2022
I’ve been with Crown Mercedes for over 20 years. The service and dealership are second to no one (top of the line). My Service Manager (Todd Johnson) is awesome. He’s very accommodating, Understandi The service and dealership are second to no one (top of the line). My Service Manager (Todd Johnson) is awesome. He’s very accommodating, Understanding and works with me no matter the circumstances. I couldn’t be in better hands. Thanks from a very satisfied customer! More
by algrouch
February 18, 2022
Over the last 20 years, I have never been disappointed with sales or service at Crown. They are the best around and I would highly recommend you call Koni Chumak for your automobile needs with sales or service at Crown. They are the best around and I would highly recommend you call Koni Chumak for your automobile needs More
by Mike Gale
February 16, 2022
Always a pleasant experience at Crown. Todd Johnson is the best and everyone else is always personable. Todd Johnson is the best and everyone else is always personable. More
by triniadb
February 15, 2022
Dave Kohler got my car in right away on short notice. Work was done right and in a timely fashion. Thanks, Dave! Work was done right and in a timely fashion. Thanks, Dave! More
by Mbgirl
Employees Worked With
February 15, 2022
Shen Saguisi was very helpful. I had a fantastic experience, quick response and turnaround at Crown Automotive. Excellent customer service! Thank you Shen! I had a fantastic experience, quick response and turnaround at Crown Automotive. Excellent customer service! Thank you Shen! More
by jill_penegor
Employees Worked With
Shengqian Saguisi
February 13, 2022
Excellent Customer Experience, very helpful and accomplished. Youssoupha Mbao helped though all my buying processes and experience. Thank you. accomplished. Youssoupha Mbao helped though all my buying processes and experience. Thank you. More
by haditrisna
