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Crown MINI of Richmond

Richmond, VA

4.9
143 Reviews

8712 W Broad St

Richmond, VA

23294

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Showing 143 reviews

October 31, 2024

Mini Cooper of Richmond was nothing less than patient with me. I had picked out the car on line and test drove it pretty quickly. I was a previous owner in 2018 and knew what I wanted. Unfortunately I ha More

by Melissanclayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob in sales
October 31, 2024

What a car from you and the service was absolutely terrible. I have never dealt with some company as bad as you people. More

by Neil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin
Nov 06, 2024 -

Crown MINI of Richmond responded

I'm sorry to hear about your experience with us. We aim for transparency and reliability in all aspects of our service, so it’s concerning to learn that we may have missed the mark. Please contact me directly—I’d like the chance to review this and address your concerns. Joe Amra, General Manager, (804) 346-0833

October 26, 2024

Everyone is so kind and helpful! Love this dealership!! Lots of friendly faces, we’ve bought two cars from them so far and will be back for more. More

by Rebecca Peightel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Shively
October 26, 2024

Great service with Steve stankiewicz! He provides a Very professional communication every time I visit! More

by Eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz
October 26, 2024

The Service department has always been honest and transparent with the repairs and cost. They are very reliable and dependable. Thank you Steve and Trayvon for all your help with our Mini Cooper! More

by PY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trayvon, Steve Stankiewicz
October 23, 2024

I brought a Mini Cooper in for repair on a Saturday in a last minute appointment. I was taken in and assisted with repair right away. During that time of waiting I also browsed new vehicles. I was able to w More

by omega3jane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deonte Levi , James Gardner
October 21, 2024

Very professional, easy to deal with, James was best salesman ever! He really knew his product. More

by Happy Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Gardner
October 13, 2024

Jacob Shively was a phenomenal salesman. He truly cared about what my budget was, the type of car I was looking for and made everything happen. I strongly recommend Crown Mini for your next More

by mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Shively and Justin Parker
October 12, 2024

Crown Mini provided an excellent car buying experience. It was hassle free and easy to trade in my current Mini and buy a new one. More

by v.sekinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich, Steve Stankiewicz
October 07, 2024

MINI made my car buying experience easy and hassle free. Jacob did a great job showing me the differences between the models. More

by subzerobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Shively
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