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Crown MINI of Richmond

Richmond, VA

4.8
142 Reviews

8712 W Broad St

Richmond, VA

23294

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Showing 142 reviews

November 27, 2024

Great service, nice staff, helped to secure my desired color and trim combination, notified and followed up immediately More

by appyst00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich, Imani Boothe, Deonte Levi , James Gardner
November 26, 2024

Service department is outstanding. We drive from Virginia Beach to get our car serviced at Crown. Steve always is pleasant and helpful when we bring our car in. More

by dlhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz
November 24, 2024

Steven made my most recent repair experience a positive one. Professional, good customer service and I was aware of what was necessary and related expenses. More

by kdavis202
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz
November 24, 2024

Everything about this car buying experience was top-notch from the initial ordering to the day of pickup. The MINI team was professional, thorough, and friendly. More

by lmedwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich
November 23, 2024

James Gardner & Justin Parker were great! Smooth transaction. Repeat customer. It was a real pleasure! More

by mquick24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Parker, James Gardner
November 23, 2024

So, I have just entered the World of Mini and I am thrilled. Crown Mini of Richmond made this entry smooth and painless. Onward. More

by Lenn.Murrelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gardner
November 22, 2024

James has been very helpful and knowledgeable, going above and beyond all of my expectations. More

by marykellyemma
Recommend Dealer
Yes
Employees Worked With
James Gardner
November 22, 2024

Outstanding Customer Service. Received a call when my request was available. Great product and price! More

by wparkerdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Parker
November 21, 2024

I was greeted as soon as I walked into the dealership by the salesperson, Jacob Shively. He was friendly, very knowledgeable, professional, and patient. He was not pushy. He answered all my questions (even More

by eleanorabrams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Shively, 5 stars!!!!!
November 20, 2024

We drive all of the way from Virginia Beach to go to Crown MINI because of their excellent service. Steve has always been very friendly and helpful. Highly recommend this service center. More

by dlhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich, Steve Stankiewicz
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