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Crown MINI of Richmond
Richmond, VA
140 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 140 reviews
January 02, 2025
They suck I drove 2 1/2 hours. And then they tell me when I get there they cannot even do the recall for my vehicle. They offer me a free diagnostic testing which I can get anywher And then they tell me when I get there they cannot even do the recall for my vehicle. They offer me a free diagnostic testing which I can get anywhere on my car then they come up with some cockamamie $6000 problem with my car. It was a very sad day for me. Not only did. I have to drive back to my house for another 2 1/2 hour drive then I have to come all the way back up there to get a recall put back on it. Sad.! No, I do not recommend them. They are money grubbing and they’re rude. More
by Blueberry
Employees Worked With
Steve Stankiewicz
January 01, 2025
Incredibly competent service team. Ran on-time and on-budget for the service- even after I threw in an extra repair. Don’t hesitate to bring your Mini here- I have been to 4 states w Ran on-time and on-budget for the service- even after I threw in an extra repair. Don’t hesitate to bring your Mini here- I have been to 4 states with my mini- and this team is top notch! More
by millerec33
Employees Worked With
Tim Spaniol Jr, Steve Stankiewicz
December 31, 2024
Crown Mini provided a wonderful experience in helping me find the car of my dreams! Akash Malviya, my sales advisor, was very warm and welcoming, answering all of my questions and concerns. He also introd find the car of my dreams! Akash Malviya, my sales advisor, was very warm and welcoming, answering all of my questions and concerns. He also introduced me to all the wonderful features of my car and was very patient in giving me step by step instructions on the basic functions and programs. Justin, the sales manager, was also very helpful in making the entire experience so enjoyable. An added bonus was having my car delivered to my home 1.5 hours away. I'm looking forward to traveling to Richmond to have my car serviced in the future. More
by ercooper1
Employees Worked With
Akash Makviya (Sales Advisor), Justin (Sales Manager
December 26, 2024
Had a GREAT experience buying my first mini cooper countryman! THANKS for making it so easy! The dealer had lots of patience and answered all our small and huge questions!!! countryman! THANKS for making it so easy! The dealer had lots of patience and answered all our small and huge questions!!! More
by namitha
Employees Worked With
Akshay
December 25, 2024
I am on my third Mini and I love them. And the Service Department at Crown Mini has sold me on returning for another Mini when I need a new one. They are excellent. Thoroughly transpare And the Service Department at Crown Mini has sold me on returning for another Mini when I need a new one. They are excellent. Thoroughly transparent and honest in what needs to be done, why and the cost involved. Steve and his entire Team are excellent and I trust them. More
by Gordon
Employees Worked With
Dzianis Barysevich, Steve Stankiewicz
