Crown MINI of Richmond

James Gardner & Justin Parker were great! Smooth transaction. Repeat customer. It was a real pleasure! Smooth transaction. Repeat customer. It was a real pleasure! More

James has been very helpful and knowledgeable, going above and beyond all of my expectations. above and beyond all of my expectations. More

Outstanding Customer Service. Received a call when my request was available. Great product and price! Received a call when my request was available. Great product and price! More

I was greeted as soon as I walked into the dealership by the salesperson, Jacob Shively. He was friendly, very knowledgeable, professional, and patient. He was not pushy. He answered all my questions (even the salesperson, Jacob Shively. He was friendly, very knowledgeable, professional, and patient. He was not pushy. He answered all my questions (even when I asked the same thing for a second time). More

We drive all of the way from Virginia Beach to go to Crown MINI because of their excellent service. Steve has always been very friendly and helpful. Highly recommend this service center. Crown MINI because of their excellent service. Steve has always been very friendly and helpful. Highly recommend this service center. More

I have been getting my new cars at Crown MINI for 11 years and wouldn't go anywhere else. The sales and service staff are excellent. years and wouldn't go anywhere else. The sales and service staff are excellent. More

My car buying experience at Crown MINI was excellent. I was able to complete research online and complete the majority of the initial paperwork online, with just verifications and finance paperwork being I was able to complete research online and complete the majority of the initial paperwork online, with just verifications and finance paperwork being done at the dealership (they had options to do everything online, but I wanted to take a test drive and have my trade officially valued before signing everything and completing the purchase). That ability to do paperwork in advance was great and saved a lot of time at the dealership. The test drive was nice and included a thorough explanation of the features of the MINI compared to prior model that I had previously owned. The process was very simple and the Sales team members that I worked with, Akash Malviya and Justin Parker, are very knowledgable and they were personable, friendly and efficient throughout the process. The finance team was excellent, made helpful recommendations but wasn’t overly pushy trying to upsell and explained everything very clearly throughout the sales process. I would highly recommend CROWN MINI of Richmond! More

Jacob was an amazing- honest, patient, and not pushy at all. The sales manager was excellent as well. They stayed late and accommodated our needs. The pricing was fair and the negotiations relatively stres all. The sales manager was excellent as well. They stayed late and accommodated our needs. The pricing was fair and the negotiations relatively stress free. They did a fantastic job- and I’m very picky- and we would be back again in the future. We love our new Mini Countryman ! Thank you Crown Mini of Richmond! More

I just leased my 5th or 6th MINI from Crown MINI of Richmond. Sure I love the brand, but I keep coming back to Crown MINI because of the great Sales & Service team. Dzianis Barysevich is a gem. Richmond. Sure I love the brand, but I keep coming back to Crown MINI because of the great Sales & Service team. Dzianis Barysevich is a gem. More

I prefer bringing my mini here for all service despite living 55 miles away. They are so helpful and friendly each time! living 55 miles away. They are so helpful and friendly each time! More