Crown MINI of Richmond

My car buying experience at Crown MINI was excellent. I was able to complete research online and complete the majority of the initial paperwork online, with just verifications and finance paperwork being I was able to complete research online and complete the majority of the initial paperwork online, with just verifications and finance paperwork being done at the dealership (they had options to do everything online, but I wanted to take a test drive and have my trade officially valued before signing everything and completing the purchase). That ability to do paperwork in advance was great and saved a lot of time at the dealership. The test drive was nice and included a thorough explanation of the features of the MINI compared to prior model that I had previously owned. The process was very simple and the Sales team members that I worked with, Akash Malviya and Justin Parker, are very knowledgable and they were personable, friendly and efficient throughout the process. The finance team was excellent, made helpful recommendations but wasn’t overly pushy trying to upsell and explained everything very clearly throughout the sales process. I would highly recommend CROWN MINI of Richmond! More

I just leased my 5th or 6th MINI from Crown MINI of Richmond. Sure I love the brand, but I keep coming back to Crown MINI because of the great Sales & Service team. Dzianis Barysevich is a gem. Richmond. Sure I love the brand, but I keep coming back to Crown MINI because of the great Sales & Service team. Dzianis Barysevich is a gem. More

I prefer bringing my mini here for all service despite living 55 miles away. They are so helpful and friendly each time! living 55 miles away. They are so helpful and friendly each time! More

Very efficient dealership. Helpful servicemen. Timeframe was reasonable to complete the work. The appointment was on time. Helpful servicemen. Timeframe was reasonable to complete the work. The appointment was on time. More

The exhibit vehicles were ready We went over a few things before driving We drove the EV and the gasoline,. Both vehicles were very quiet.We settled in the gasoline .we bought the car and then drove things before driving We drove the EV and the gasoline,. Both vehicles were very quiet.We settled in the gasoline .we bought the car and then drove it home The customer service was excellent . The whole process went very quickly I recommend Crown if you are looking to buy or lease a MINI. More

Jacob was great! He was very helpful and very knowledgeable. He went above and beyond making sure I got the exact vehicle I wanted. I would definitely recommend worki He was very helpful and very knowledgeable. He went above and beyond making sure I got the exact vehicle I wanted. I would definitely recommend working with him. More

Traded up my 2012 Countryman for a 2022 Countryman. I have to say the folks at Crown Mini of Richmond were great. I couldn’t take possession the day I test drove it because it had not been through thei I have to say the folks at Crown Mini of Richmond were great. I couldn’t take possession the day I test drove it because it had not been through their “inspection” process yet. They kept me well informed and when I went back to complete the paperwork, it was simple and fast, and the car looked great. I highly recommend Senior Motoring Advisor - Dzianis Barysevich. He really knows MINIs well and was excellent to work with. I hate the car buying process but this one exceeded expectations. If you see me out there, I'll be waving. More

Mini Cooper of Richmond was nothing less than patient with me. I had picked out the car on line and test drove it pretty quickly. I was a previous owner in 2018 and knew what I wanted. Unfortunately I ha with me. I had picked out the car on line and test drove it pretty quickly. I was a previous owner in 2018 and knew what I wanted. Unfortunately I had been in an accident and had to wait for the insurance settlement before I could purchase my car. The dealership waited 3 weeks and held the car until all the paper work cleared and I could drive away in my new red convertible. So grateful they were willing to hold the car for so long! More

Everyone is so kind and helpful! Love this dealership!! Lots of friendly faces, we’ve bought two cars from them so far and will be back for more. Love this dealership!! Lots of friendly faces, we’ve bought two cars from them so far and will be back for more. More