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Crown Lexus

Ontario, CA

4.6
724 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 724 reviews

April 16, 2018

NX300 Bought a NX300 F Sports, you will not regret and is highly recommended. Excellent service and support. He make my date, keep up your smile. Good exper More

by Airhunter1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hickman
Apr 29, 2019 -

Crown Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2018

Jennifer was very helpful and very informative about the vehicle. She was also very professional and I appreciate it her input. I would highly recommend her to More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Villatoro
Apr 29, 2019 -

Crown Lexus responded

Hi Jan, thank you so much for your positive comments about Crown Lexus!

April 13, 2018

Straight-forward, no non-sense, enjoyable interactions! I shopped around several dealerships, and Chris was the only rep that went out of his way to explain everything in detail without any hassle. He trul More

by mrmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hickman
Apr 27, 2018 -

Crown Lexus responded

Thanks for taking the time to leave your kind review. We are so glad that Chris was such a big help and we hope that you're enjoying your new car! Please let us know if we can help you in the future and have a great day!

March 01, 2018

Good customer servese finance and sales. My name is Lina. Brain Fejleh helped me twice to finance two cars. he was proficient and extremely helpful. Also, Jennifer Villatoro in internet sales More

by Lina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Fejlah, Jennifer Villatoro,
Apr 26, 2019 -

Crown Lexus responded

Lina, we are so pleased you enjoyed your visit to Crown Lexus!

February 24, 2018

Poor customer service and lack of communication Horrible cars .. just bought 2017 Lexus LX 570 in October from Crown Lexus in Ontario California and brakes and rotors are badly damaged . Took it to More

by Lexus Lx 570
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Eric
Apr 29, 2019 -

Crown Lexus responded

We hate to see such a negative review! Please reach out to us at the store if you would like to discuss this in more detail.

November 01, 2017

Trouble with a promise by one service manager After buying a used car the service manager promised to make a repair . The repair was substandard!! After two long trips to the dealer. Teno the ser More

by Lucky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul f , Teno R
September 11, 2017

Complimentary Maintenance Very poor service. They gave me an invoice with another persons name, address and phone number. I asked for the brake percentage and was told this i More

by Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruiz
August 27, 2017

Nice job with the unexpected I was there for routine stuff. When an unexpected repair was identified, they offered a loaner car. What more can you expect? Thanks to everyone! More

by SCgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
June 23, 2017

Great dealership to service your vehicles. Consultants and technicians are well trained to provide any infos you may seek. Very honest and professional advices concern More

by KillBill888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hang
January 06, 2017

Service Appointment I called in Saturday morning around 6:00 a.m. and Tom R. made an appointment to come out the same morning for a scheduled maintenance. I was only the More

by Tom G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
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