Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great and efficient service, except the high price Went in for rear break noise and leak. Asked to change timing belt, and two other issues additionally. Only had rear break and timing belt fixed. Ver Went in for rear break noise and leak. Asked to change timing belt, and two other issues additionally. Only had rear break and timing belt fixed. Very satisfied with fast service and loaner car. Except the charge was a little high ($2800 for timing belt) More
Great customer service Purchased my first car and Kevin chu was great! He patiently showed me the different function in my new car. Overall, a good experience for my first t Purchased my first car and Kevin chu was great! He patiently showed me the different function in my new car. Overall, a good experience for my first time More
Recommend this dealer. It is very pleased to work with. All the Internet sale persons are very nice. Recommend to this dealer. I went a couple before but they didn't help a lot like this one. All the Internet sale persons are very nice. Recommend to this dealer. I went a couple before but they didn't help a lot like this one. More
Pathetic Told me “the car was mine” financing approved, agreed to list price. Flying in to pick up for my daughter. Sold it out from under me. I will NEVER Told me “the car was mine” financing approved, agreed to list price. Flying in to pick up for my daughter. Sold it out from under me. I will NEVER BELIEVE WHAT THEY SAY. Bought another from PUTNAM Lexus. (Highly recommend) This outfit is a blemish on the Lexus brand. More
Excellent Service to the end Crown Lexus was very thourgh from start to finish in making sure our questions and experience was attended to with smiles and patience. Crown Lexus p Crown Lexus was very thourgh from start to finish in making sure our questions and experience was attended to with smiles and patience. Crown Lexus provided a variety of inventory to select from. More
Amazing service, amazing car! Buying a car is stressful. Working with Jennifer, however, was not only easy, fast, and pain-free, but it was enjoyable. Jennifer is friendly, sweet, Buying a car is stressful. Working with Jennifer, however, was not only easy, fast, and pain-free, but it was enjoyable. Jennifer is friendly, sweet, thorough, and so good at her job. She was extremely knowledgable about all of the car facts, finance deals, and features, she helped me get the right car at my price point, and she did all of this with warm hospitality. She went above and beyond to give me the best deal possible and was so kind, I felt like I was buying a car from a sweet, trustworthy friend. At the end of the experience, I was not only satisfied with my cute new car, but I left with peace of mind that I got exactly what I wanted for an amazing price. More
Very good service. The advisor Al Medina is very nice. The service advisor Al Medina always helped me to check my car service needs before I came to the shop. He made sure when the service was done. I fel The service advisor Al Medina always helped me to check my car service needs before I came to the shop. He made sure when the service was done. I felt the car is new again. I thank all the mechanic people as well and car wash. More
5 Stars Excellent customer service! I’m so lucky to have Al Medina as my service advisor. He goes above and beyond every time! If you are looking for a servic Excellent customer service! I’m so lucky to have Al Medina as my service advisor. He goes above and beyond every time! If you are looking for a service advisor in the area, he’s the person to go to. I used to dread the car repair or service process. Now, I have the peace of mind every time my car is due for service. I still don’t enjoy the costs 😀 but knowing that I’m getting a reliable and honest service, it makes it all worth it because Al makes sure that the job gets done right! More
The best car buying It was an excellence car buying experience. Chris made it so smooth and easy that we were in and out without any fuss or hassle. The car that we wante It was an excellence car buying experience. Chris made it so smooth and easy that we were in and out without any fuss or hassle. The car that we wanted wasn't at the lot at that time so we thought we would be able to get the car on that day. Chris didn't want to disappointed his customer so he made it happen by having the car delivered from a near by dealership within an hour. He even made the extra effort to stop by my house to pick up the cashier check since I had a little issue with my personal check. Overall outstanding customer service. I'll sure refer friends and relatives to come back and ask for Chris. The excellence customer service out win the driving distance. Thanks again Chris !!! More
The best service department in town I have never had a bad experience with anyone at this location. They have been very honest and never tried to sell me something I didn't need. So fa I have never had a bad experience with anyone at this location. They have been very honest and never tried to sell me something I didn't need. So far everyone I have dealt with has been helpful and honest. More