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Crown Lexus

Ontario, CA

4.6
724 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 724 reviews

June 20, 2018

Customer service I found a car thru Car Gurus just clicked that I was interested and within minutes Jennifer text me and started a dialogue with me regarding the car. More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Villatoro, Felisha Avirez
Jul 16, 2018 -

Crown Lexus responded

Bird, we're happy you found our staff to be so supportive during your experience here at Crown Lexus. We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 20, 2018

Good job Quick and easy service appointment, no complaints, the online booking program seemed to make it easier. The online program definitely made pick-up qui More

by E’s Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Dyell
Jul 16, 2018 -

Crown Lexus responded

Hi E’s Lexus, thank you so much for your positive comments about Crown Lexus! We can't wait to see you again, have a great day.

June 19, 2018

We consistently rate this dealership Five Star all the way! Since 2002 when we purchased our first Lexus, we have always felt confident of the quality of service we receive and the staff's knowledge as to any s More

by Glenna S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Munoz, Helen Kassel, Faustino Ruiz, Hugo Solis, Jeffrey Erskine, Albert Medina, Tony Hang
Jul 16, 2018 -

Crown Lexus responded

Glenna S., we are so pleased you enjoyed your visit to Crown Lexus! Thank you for your loyalty. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2018

My new RX 350 This is the third suv we have purchased from Crown! 2018 is amazing, love it!! Went back for help to use radio, again very helpful! More

by Virg Alvarado 6-30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Parnass
Jul 16, 2018 -

Crown Lexus responded

Hi Virg Alvarado 6-30, thank you so much for your positive comments about Crown Lexus! Thank you for your loyalty! We look forward to your next visit! Take care!

June 14, 2018

Only Crown Lexus is the place to go for your car experience! My 2006 GS300 is running like new, thanks to the honest, fair,professional and knowledgeable service managers and techs. No one better, THANK YOU ALL More

by 2006 gs300 like new
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service managers, Tino and service techs...they won’t let you down!
Jul 16, 2018 -

Crown Lexus responded

2006 Gs300 Like New, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Crown Lexus

June 12, 2018

Excellent job and friendly staff. I will recommend to all my friends to come and try visiting Lexus In Intario. They did a wonderful job. They have a friendly More

by Lutzie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall’s, Keith
Jul 16, 2018 -

Crown Lexus responded

Hi Lutzie7, we are very happy to have provided you with such a positive experience! Thank you for the recommendation, and have an amazing day!

June 12, 2018

Customer Service with a Service Advisor My great experience was working with Alex Santana. I’ve met with him when I went to get service for my Toyota which is across the street from Lexus. S More

by Eecisneros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Santana
Jul 16, 2018 -

Crown Lexus responded

Eecisneros, we really appreciate your feedback and honesty! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2018

2014 RX 350 - maintenance service Tino is my man. I always asked for Tino whenever my Lexus cars needed maintenance service. He is very reliable and timely to get work done. I will More

by rbatac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino @ service dept., Val Ceballos
Jul 16, 2018 -

Crown Lexus responded

Rbatac, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! We hope to see you soon!

June 10, 2018

Service rating Professional done and very pleased would reccomend fto others timely and courtesy throughout entire experience I look forward to my next experience j More

by Gksims313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Jul 16, 2018 -

Crown Lexus responded

Hi Gksims313! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 05, 2018

" I Recommend Crown Lexus" I have to say we had a pleasant time purchasing our 2018 RX350 from crown lexus. Michael Rios was very professional and enjoyable to work with. He mad More

by happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena,Polkowitz, Michael Rios
Jun 25, 2018 -

Crown Lexus responded

Happy Buyer, we are so happy to read such a great review about Crown Lexus! Thanks for taking the time to leave your kind words and have a great day!

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