Crown Lexus

Customer service I found a car thru Car Gurus just clicked that I was interested and within minutes Jennifer text me and started a dialogue with me regarding the car. I found a car thru Car Gurus just clicked that I was interested and within minutes Jennifer text me and started a dialogue with me regarding the car. I was completely in awe of the service she kept me informed every step of the way. I visited the dealership and met Felicia she also has excellent customer service skills. These two ladies delived the car to my home. I could not have been more satisfied From the level of service, I received from Felicia and Jennifer. I highly recommend them. I am in the banking industry and have supervision skills I know service when I see it and Jennifer and Felicia absolutely met my expectations. They sold the car which is the goal of the dealership and gave me good customer service what more can an employer want. More

Good job Quick and easy service appointment, no complaints, the online booking program seemed to make it easier. The online program definitely made pick-up qui Quick and easy service appointment, no complaints, the online booking program seemed to make it easier. The online program definitely made pick-up quicker. Amber is a welcomed addition to the service department. More

We consistently rate this dealership Five Star all the way! Since 2002 when we purchased our first Lexus, we have always felt confident of the quality of service we receive and the staff's knowledge as to any s Since 2002 when we purchased our first Lexus, we have always felt confident of the quality of service we receive and the staff's knowledge as to any suggested needs. We replaced our 2002 Lexus in 2013 and continue our relationship for the quality service they provide. More

My new RX 350 This is the third suv we have purchased from Crown! 2018 is amazing, love it!! Went back for help to use radio, again very helpful! This is the third suv we have purchased from Crown! 2018 is amazing, love it!! Went back for help to use radio, again very helpful! More

Only Crown Lexus is the place to go for your car experience! My 2006 GS300 is running like new, thanks to the honest, fair,professional and knowledgeable service managers and techs. No one better, THANK YOU ALL My 2006 GS300 is running like new, thanks to the honest, fair,professional and knowledgeable service managers and techs. No one better, THANK YOU ALL! More

Excellent job and friendly staff. I will recommend to all my friends to come and try visiting Lexus In Intario. They did a wonderful job. They have a friendly job and friendly staff. I will recommend to all my friends to come and try visiting Lexus In Intario. They did a wonderful job. They have a friendly staff especially Mr. Keith Marshall More

Customer Service with a Service Advisor My great experience was working with Alex Santana. I’ve met with him when I went to get service for my Toyota which is across the street from Lexus. S My great experience was working with Alex Santana. I’ve met with him when I went to get service for my Toyota which is across the street from Lexus. So I was surprise to see him working at the Lexus dealer. As always I’ve had excellent service with it comes to working with Alex. The reason I give it a 4 stars is that compare to Toyota, Lexus needs to work a little more on making sure we don’t wait too long especially if you have an appt. set up but overall working with Alex is definitely the definition of great customer service. More

2014 RX 350 - maintenance service Tino is my man. I always asked for Tino whenever my Lexus cars needed maintenance service. He is very reliable and timely to get work done. I will Tino is my man. I always asked for Tino whenever my Lexus cars needed maintenance service. He is very reliable and timely to get work done. I will recommend Tino to other Lexus clients. More

Service rating Professional done and very pleased would reccomend fto others timely and courtesy throughout entire experience I look forward to my next experience j Professional done and very pleased would reccomend fto others timely and courtesy throughout entire experience I look forward to my next experience job well done More

" I Recommend Crown Lexus" I have to say we had a pleasant time purchasing our 2018 RX350 from crown lexus. Michael Rios was very professional and enjoyable to work with. He mad I have to say we had a pleasant time purchasing our 2018 RX350 from crown lexus. Michael Rios was very professional and enjoyable to work with. He made you feel very special and worked very hard to get the price we wanted for the vehicle and trade-in. He explained all the features and setup of the vehicle. What I really liked he didn't play any buying games that other dealers are known to do. Thank you! Micheal Rios and Crown Lexus for a professional and enjoyable experience. Happy buyers; Mark and Anita More