Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Lexus provided efficient and prompt service. Upon arrival of an unscheduled car service appointment, I was greeted with a friendly professional who immediately scheduled my Lexus for service.. T Upon arrival of an unscheduled car service appointment, I was greeted with a friendly professional who immediately scheduled my Lexus for service.. The car was serviced in a matter of two hours including a car wash. Excellent service, efficient and professionally handel. All needs were met. More
My experience was painless &drove home in a beautiful newcar My sales person Erik Batista was very helpful and nice, he made the experience painless, I actually enjoyed the dealership, Erik shared his favorite s My sales person Erik Batista was very helpful and nice, he made the experience painless, I actually enjoyed the dealership, Erik shared his favorite snack, and made sure I left with some parting gifts. The auto was missing the owner manual and he ordered one for me, then called to let me know it came in earlier than expected. Overall a very nice clean place, with friendly people. More
Excellent Service!! Ali was excellent, he was very prompt and efficient and answered all of my questions. He is an asset to the service team! I would highly recommend se Ali was excellent, he was very prompt and efficient and answered all of my questions. He is an asset to the service team! I would highly recommend service at Crown Lexus. More
Used car no warranty Only after driving the car home that I find several things that do not work that we’re not pointed out to me. Number one. The CD player takes my CDs Only after driving the car home that I find several things that do not work that we’re not pointed out to me. Number one. The CD player takes my CDs but will not eject them. Number two. The lights on the stick shift do not light up at night three the rear door opener inside the car does not work. The car smells of cigarette smoke and I pointed that out during my test drive. There seems to be some electrical issues that have not been addressed and I do not appreciate buying a used car and none of these items were pointed out to me especially from Lexus More
My service experience My service advisor was very professional and helpful. I would say that my experience was EXCEPTIONAL. Alejandro listened very carefully to my needs an My service advisor was very professional and helpful. I would say that my experience was EXCEPTIONAL. Alejandro listened very carefully to my needs and concerns. More
Excellent Service Brought vehicle in for a recall of the fuel injection system service. Left the vehicle and received a dealership loaner car to get to work. Received Brought vehicle in for a recall of the fuel injection system service. Left the vehicle and received a dealership loaner car to get to work. Received a text message from Tino Ruiz that the repair was completed earlier than expected. Picked-up the freshly washed car soon thereafter . Very satisfied with this service. More
Jennifer was great Awesome staff and service great price very quick painless process would recommend Criwn to all love my 2017 Lexus RX my second one the first was mine Awesome staff and service great price very quick painless process would recommend Criwn to all love my 2017 Lexus RX my second one the first was mine for 10 yrs just a great car More
Fixed my problem I had a overall good experience with Lexus, they fixed my problem in a timely manner. I just had to go in a couple times to see that my car was able t I had a overall good experience with Lexus, they fixed my problem in a timely manner. I just had to go in a couple times to see that my car was able to be fixed though! More
Excellent dealership and service Crown Lexus has exceptional service and their inventory is in excellent condition compared to all the other Lexus dealers we visited to buy a pre-owne Crown Lexus has exceptional service and their inventory is in excellent condition compared to all the other Lexus dealers we visited to buy a pre-owned Lexus. Kevin Chu was very helpful in making sure all our needs were met and that we were satisfied. If you are looking to buy a Lexus I highly recommend Crown Lexus in Ontario to be your first stop. More
Quick and accommodating service Brought me car in for what I thought was a quick service and was going to wait. Found out I was due for my 60000 major service. Service rep was quick Brought me car in for what I thought was a quick service and was going to wait. Found out I was due for my 60000 major service. Service rep was quick to offer a loaner. Was able to keep the anger till I was able to get back to the dealer two days later. Arrived to get my car and it was washed and parked out front ready to go. More