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Crown Lexus

Ontario, CA

4.6
724 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 724 reviews

July 31, 2018

Lexus provided efficient and prompt service. Upon arrival of an unscheduled car service appointment, I was greeted with a friendly professional who immediately scheduled my Lexus for service.. T More

by MsJ"s lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 02, 2018 -

Crown Lexus responded

Msj"s Lexus, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2018

My experience was painless &drove home in a beautiful newcar My sales person Erik Batista was very helpful and nice, he made the experience painless, I actually enjoyed the dealership, Erik shared his favorite s More

by Mz Rhonie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Bautista
Aug 02, 2018 -

Crown Lexus responded

Mz Rhonie, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crown Lexus!

July 31, 2018

Excellent Service!! Ali was excellent, he was very prompt and efficient and answered all of my questions. He is an asset to the service team! I would highly recommend se More

by Mellyjelly01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
Aug 08, 2018 -

Crown Lexus responded

Hi Mellyjelly01, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

July 31, 2018

Used car no warranty Only after driving the car home that I find several things that do not work that we’re not pointed out to me. Number one. The CD player takes my CDs More

by flygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance manager , Felisha Avirez
Sep 11, 2018 -

Crown Lexus responded

We're so sorry your experience was less than the best, Flygirl. Can we make things better? Please call Lane McEnaney at 909-390-9800 so we can make things right.

July 23, 2018

My service experience My service advisor was very professional and helpful. I would say that my experience was EXCEPTIONAL. Alejandro listened very carefully to my needs an More

by J.Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Santana
Aug 01, 2018 -

Crown Lexus responded

J.hall, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

July 23, 2018

Excellent Service Brought vehicle in for a recall of the fuel injection system service. Left the vehicle and received a dealership loaner car to get to work. Received More

by Hugh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruiz, Tino
Aug 01, 2018 -

Crown Lexus responded

Hi Hugh, thank you so much for your positive comments about Crown Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 22, 2018

Jennifer was great Awesome staff and service great price very quick painless process would recommend Criwn to all love my 2017 Lexus RX my second one the first was mine More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy was great too , Jennifer Villatoro
Aug 01, 2018 -

Crown Lexus responded

John, we are so pleased you enjoyed your visit to Crown Lexus! We can't wait to see you again, have a great day.

July 20, 2018

Fixed my problem I had a overall good experience with Lexus, they fixed my problem in a timely manner. I just had to go in a couple times to see that my car was able t More

by Makeup6964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Yamak
Aug 01, 2018 -

Crown Lexus responded

Makeup6964, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

July 20, 2018

Excellent dealership and service Crown Lexus has exceptional service and their inventory is in excellent condition compared to all the other Lexus dealers we visited to buy a pre-owne More

by MIGVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chu
Aug 01, 2018 -

Crown Lexus responded

Migvan, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 20, 2018

Quick and accommodating service Brought me car in for what I thought was a quick service and was going to wait. Found out I was due for my 60000 major service. Service rep was quick More

by Durkeejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Ruiz
Aug 01, 2018 -

Crown Lexus responded

Durkeejoe, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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