Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 724 reviews
Love Lexus I get top rated service at every visit. Friendly - quick - professional- work quality ! Always a pleasure to deal with anyone I deal with - from cur I get top rated service at every visit. Friendly - quick - professional- work quality ! Always a pleasure to deal with anyone I deal with - from curb service to cashier. More
Great experience!! We were so please with our Lexus dealer experience with Ahmad Yamak. We will definitely be back again and would recommend him to family and friends. We were so please with our Lexus dealer experience with Ahmad Yamak. We will definitely be back again and would recommend him to family and friends. He was very helpful all around! More
Professional salesperson Kevin gave us all the information that we needed . Kevin gave us world class service. I feel like may paid high interest rate than market. Kevin gave us all the information that we needed . Kevin gave us world class service. I feel like may paid high interest rate than market. More
Dealer facility and salesman were not impressive but ok. I learned that buying a used car is less advantage for buyers compared to buying or leasing a new car. No negotiation and higher interest rate for loa I learned that buying a used car is less advantage for buyers compared to buying or leasing a new car. No negotiation and higher interest rate for loans. No bonus nor perks. More
Always professional Your service department is always on time, thorough, and the facility is neat and clean. I never have an issue with scheduling or getting a loaner car Your service department is always on time, thorough, and the facility is neat and clean. I never have an issue with scheduling or getting a loaner car if needed. More
Mr. Tino was very helpful and couresty! Very good service at Crown Lexus. Mr. Tino is a great person to work with! He check out my concerns and gave me some great advice concerning my LS 430 Very good service at Crown Lexus. Mr. Tino is a great person to work with! He check out my concerns and gave me some great advice concerning my LS 430. More
Service dept This dealership had a good customer service. They shows highest level of professionalism and dedication to their job. Good job team! Amber did excelle This dealership had a good customer service. They shows highest level of professionalism and dedication to their job. Good job team! Amber did excellent job! More
Professional, Service Oriented and Honest Took a vehicle into have it serviced and dealt with Ali as a Service Adviser. I didn't have an appointment and hadn't scheduled a loaner vehicle. Ali Took a vehicle into have it serviced and dealt with Ali as a Service Adviser. I didn't have an appointment and hadn't scheduled a loaner vehicle. Ali went out of his way to find a loaner vehicle for me, so that I didn't have to rely on a ride share (Uber). Additionally, the service scenario was somewhat complicated. Our company had recently acquired another organization. They had a fleet of vehicles that we acquired through the acquisition. We planned on using the Lexus IS 300 as a commuter vehicle for some of our team members, but had concerns about the vehicle based upon various noise and handling issues that were present when driving it. Ali, had the car thoroughly reviewed with a list of the repairs that were needed back to me within 4 hours! It was a first class customer experience from start to finish. I highly recommend Ali and Crown Lexus. More
Best Buying Experience My previous review did not reflect on the exceptional experience I had with my recent purchase of my new lexus with sales associate Jim Martin. Jim w My previous review did not reflect on the exceptional experience I had with my recent purchase of my new lexus with sales associate Jim Martin. Jim was very efficient and helpful explaining everything regarding the upgrades with the new model of my car. Not only that he offered his help at any time in the future for me just to call him and he would be happy to explain any new function to me. Not being of the computer generation, this is a very comforting and appreciative gesture. It really made the buying experience a real pleasure! More
Service is good and people are nice here! My sales associate, Val is a very good person and helpful. Not pushy and explain thorough the whole testing and buying process. The finance team is go My sales associate, Val is a very good person and helpful. Not pushy and explain thorough the whole testing and buying process. The finance team is good as well to smooth out the whole buying process as well. More