Crown Lexus

Very happy I am very happy with my sales representative Kevin Chu He did a veey good job and the rest of the stuff is veey profesional. I am very happy with my sales representative Kevin Chu He did a veey good job and the rest of the stuff is veey profesional. More

A enjoyable day I dreaded this hour long drive from home, was treated to a shuttle to a local, beautiful shopping area. The driver showed a variety of restaurant I dreaded this hour long drive from home, was treated to a shuttle to a local, beautiful shopping area. The driver showed a variety of restaurants to pick from. No long wait in the waiting room. We had a great lunch and called when my car was finished. More

Excellent service love your people and what you have done Thank to everyone Start from Bryan,avedis ,Eric and Kevin best customer service No pressures when you walk to the dealer Like other dealer the Thank to everyone Start from Bryan,avedis ,Eric and Kevin best customer service No pressures when you walk to the dealer Like other dealer they give you your space they answer any questions we have They make the purchase as easy as can be any time in future getting Lexus I will go to the Ontario location and I will spread the word to friends and family. Thx to Eric and Kevin for taking pic to our family with the new car you guys are the best Thanks More

Love the Service I bought my RX350 overthere, and they provided me with the best sevices. I'll recommend my brother to buy NX from this place soon. Kevin Chu is the be I bought my RX350 overthere, and they provided me with the best sevices. I'll recommend my brother to buy NX from this place soon. Kevin Chu is the best guy. More

Good Experience Crown Lexus had the car I wanted and there was no hassle on buying. the Sales Person Jennifer was helpful and knowledgeable on the car. Crown Lexus had the car I wanted and there was no hassle on buying. the Sales Person Jennifer was helpful and knowledgeable on the car. More

The service here is excellent Everyone is very friendly here, I like my sales person,the mananger, and the guy that did the finance for us. They all help us big time. Everyone is very friendly here, I like my sales person,the mananger, and the guy that did the finance for us. They all help us big time. More

Try to get a quote, phone system and quote reply poor! I am currently a Lexus customer who's lease is due, I thought I give Crown Lexus a chance at my business. I called them for a quote but never really g I am currently a Lexus customer who's lease is due, I thought I give Crown Lexus a chance at my business. I called them for a quote but never really got through (phone system kept ringing). When I did get through Only got voicemails. I then emailed Jennifer for a quote in the morning. It took till closing time get a reply stating car is SOLD, but never got a alternative option, nor a quote. Not sure what is going on with their customer service training but I think they need more training. I did end up getting a car at another Lexus dealer. More

Warm welcome Getting of my car going into the steps Kevin Chu and his partners made my wife and I feel welcome, helped us pick the correct vehicle. Couldn't pass u Getting of my car going into the steps Kevin Chu and his partners made my wife and I feel welcome, helped us pick the correct vehicle. Couldn't pass up the amazing deals they have ! More

Friendly service and took care of us immediately We originally called to schedule an appointment with a guarantee loaner. We decided with our flexible schedule we stopped in the day before and they w We originally called to schedule an appointment with a guarantee loaner. We decided with our flexible schedule we stopped in the day before and they were able to diagnostic the vehicle while we waited and fixed the minor challenge. That's Customer Service. Other dealerships would have had you come back on the date of your appointment. We were saving the dealership of needing a loaner. More

Treated like Royalty!! Andrew worked with us on all 3 visits we made to the dealership. He is very knowledgeable about Lexus. I strongly recommend this dealership. We will Andrew worked with us on all 3 visits we made to the dealership. He is very knowledgeable about Lexus. I strongly recommend this dealership. We will be buying a car for my wife here within the next 2-3 years. More