
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Customer service was fabulous! It was a hassle free experience. Our salesperson, Joseph Finley, was knowledgeable and very supportive. It was a hassle free experience. Our salesperson, Joseph Finley, was knowledgeable and very supportive. More
Amazing Dealer shop! Highly recommend! I had a great first experience purchasing a certified car from the dealer shop. Joseph Finley and other staff members worked incred Highly recommend! I had a great first experience purchasing a certified car from the dealer shop. Joseph Finley and other staff members worked incredibly hard for my wife and me. I appreciate these 3 aspects. 1. Transparent discussion based on the document: All the staff members explained every single fact based on the document, including figures, which helped us to a fast and clean process. Also, they are willing to answer for our questions over and over again, even when they were working overtime approaching midnight! 2. Professional manner and smooth process: The dealer’s team has its own special division and collaborates efficiently to ensure a smooth and efficient procedure, such as inspecting my trade-in car record, financing, choosing warranty options, and DMV paperwork. All the members kindly explained every single detail when we asked based on the documentation. 3. Very reliable support: They didn’t recommend over-spec options, and great follow-ups after finishing the entire process. Joseph is willing to take a phone call from me about any kind of questions about the vehicle. So that I can surely rely on the dealer team long term after purchasing a vehicle. Based on my experience, I highly encourage you to visit there and ask a bunch of questions and concerns about your vehicle. I am sure you will have a clearer picture and road map of your car. The Crown Lexus team is a “real deal”. More
Our experience with everyone at Lexus was exceptional. Tony, Camie, and Melissa were very kind and helpful throughout the purchase of our car. We are very happy! Tony, Camie, and Melissa were very kind and helpful throughout the purchase of our car. We are very happy! More
I loved my experience at Crown Lexus, this has been my 2nd time buying with them & I’ve loved both times. Our salesman Val was very helpful & did everything he could to accommodate us. I would definitely 2nd time buying with them & I’ve loved both times. Our salesman Val was very helpful & did everything he could to accommodate us. I would definitely recommend him and this dealership ! Thank you for the amazing customer service. -Violet & Family More
I was able to purchase something I never thought I could. Thank you Josh and Tonya. I initially was looking at the NX 250 because it was more affordable but even that one was too much. . I dont have the be Thank you Josh and Tonya. I initially was looking at the NX 250 because it was more affordable but even that one was too much. . I dont have the best credit and I didnt have a whole lot to put a down payment. I walked out initially because I just couldn't give them what they were asking for. I got a phone call the next day from Josh and Tonya and she presented me a deal that I thought was too good to be true because it wasn't for the NX 250 we had ran my credit for. It was for the Lexus RX I had eyed for a bit when I got there! The monthly payment was a $50 difference from what I was paying at the time. I would be so dumb not to take the deal! They worked with my bad credit and my low down payment and placed me in the car I have always wanted. This is crazy!!! I'm actually driving a Lexus RX!!!! So far I am completely satisfied with everything. It runs so smoothly and it just feels perfect for me. I have never been 100% satisfied with any car I have purchased or leased but the RX so far feels like it was made for me. More