Crown Hyundai - Service Center

Always courteous and helpful. Returned phone calls. The Dealership is always clean and new vehicles on display. Returned phone calls. The Dealership is always clean and new vehicles on display. More

I have always had my 2018 Sonata serviced at Crown and have always requested Ryan Murray from day one. Ryan has always been the consummate professional and has never let me down. He is an asset to Crown H have always requested Ryan Murray from day one. Ryan has always been the consummate professional and has never let me down. He is an asset to Crown Hyundai and I am quite sure an asset to his customers. Thank You Charles Littman More

Airbag warning light was on. Went in around 8:00 no appt, and Jarrett Ziemak, explained what might be going on and that I had to leave it. He provide a Lyft ride for me. (1st lyf Went in around 8:00 no appt, and Jarrett Ziemak, explained what might be going on and that I had to leave it. He provide a Lyft ride for me. (1st lyft ride) Around 4:30 car was ready at not charge. Thank you Jarrett for your excellent customer service. More

My service on my car went very well. I used to deal with August, when he was there, then Ryan. He wasn't there on Saturday. I had the pleasure of meeting for the 1st time, Jon T. Curtis I used to deal with August, when he was there, then Ryan. He wasn't there on Saturday. I had the pleasure of meeting for the 1st time, Jon T. Curtis. He was excellent, also. Very nice , a true asset to Crown. More

Steve Young and the team crown Hyundai service department were professional courteous and friendly. They Give attentiveness to each customer was patients and mindfulness of time. I highly recommend Crown Hyu were professional courteous and friendly. They Give attentiveness to each customer was patients and mindfulness of time. I highly recommend Crown Hyundai for both sales and service. More

Worst experience ever with any kind of "service". I made an appointment weeks in advance for a simple oil change. Arrived at scheduled time. Told they were running late due to a lack of technicians. I made an appointment weeks in advance for a simple oil change. Arrived at scheduled time. Told they were running late due to a lack of technicians. Understood that one quit the day before and another simply took vacation (Wouldn't that have been scheduled in advance and taken into consideration when scheduling was done??). I had been there for over 1.5 hours when a gentleman with an appointment 45 minutes after mine (Also oil change) was told his car was done. He came in well AFTER me but HIS service person called the shop and got his client's car bumped up and his vehicle was done before mine. Great job Jarrett. I noticed soon after that my SUV was still in the original spot and hadn't even been pulled in for service. By that time; I had been there for close to 2 hours and asked John H. for my key back as it wasn't fair that I was still waiting for someone else had jumped the line. I left and will never return although the vehicle was purchased there almost four years ago and have ALWAYS had it serviced by Crown unless the car was out of state when an oil change was required. This department was well run under Chris Sanborn who left of his own accord. This department now seems chaotic at best. More

Excellent customer service. Service department is on point. I've dealt with two different service advisors on seperate occasions and both were exceptional. This time was Jon Cur Service department is on point. I've dealt with two different service advisors on seperate occasions and both were exceptional. This time was Jon Curtis. He went above and beyond. Jon is professional, courteous, and informative. As a service professional myself I know how challenging the day can be and I never felt rushed in the conversations I had with him. I wish everyone was as much of a pleasure to work with. Thank you Jon. More

It took 3 week to clear up a mistake they made that the warranty company said would take 2 hours. warranty company said would take 2 hours. More

Our service advisor, Ryan Murray does and outstanding job for us! His level of communication far exceeds our expectations. We trust Ryan implicitly to give us advice on the maintenance of our Santa Fe. We lo for us! His level of communication far exceeds our expectations. We trust Ryan implicitly to give us advice on the maintenance of our Santa Fe. We look forward to continuing that relationship with Ryan when we purchase our new Genesis GV70. Thanks Ryan! More

It was a great experience. I was greeted outside immediately and escorted to my appointment promptly. Tom Heil was so pleasant and a great, professional customer service repres I was greeted outside immediately and escorted to my appointment promptly. Tom Heil was so pleasant and a great, professional customer service representative. The place was swamped and My service was done before the estimated time! I couldn’t have been more pleased. More